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Topgolf
Brand Certified

Topgolf

3.3
(416 reviews)

Business Details

3450 S Germantown Rd, Memphis, TN
38119, United States
(901) 256-5021
https://topgolf.com/us/memphis/

About

RestaurantSports BarEvent VenueAmerican RestaurantGolf Driving RangeGolf CourseGolf InstructorTopGolf
Discover a new era in golf entertainment at Topgolf in Memphis, TN. Blending golf, dining, and technology, our venue offers a unique experience ideal for parties, events, and social gatherings, catering to both golfers and non-golfers alike.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutNot available
  • Accepts reservationsAvailable

Location

Topgolf
3450 S Germantown Rd, Memphis, TN
38119, United States

Hours

Reviews

3.3
416 reviews
5 stars
187
4 stars
44
3 stars
27
2 stars
33
1 star
125

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow and inattentive service, with long wait times for food and drinks, and some staff being rude or unprofessional.

Food Quality

While some customers enjoyed the food, many found it overpriced and of poor quality, with several complaints about incorrect orders and long wait times.

Atmosphere

The venue is generally described as fun and family-friendly, but some reviews noted issues with cleanliness and noise levels.

Staff Performance

While some staff members received praise for their attentiveness and friendliness, others were criticized for poor service and lack of professionalism.

Reservation Issues

Customers expressed frustration with the reservation system and wait times, often finding discrepancies between what was promised and the actual experience.
  • YI
    You're _Worth _It (InMe)
    Feb 19, 2026
    5.0
    This place was excellent!! I love the atmosphere and the food is amazing. Will go again very soon
  • CK
    Carla Karch
    Feb 18, 2026
    1.0
    I am so disappointed. We just moved back to Memphis from Nashville & we LOVED going to TopGolf in Nashville....however we have been here on 3 separate occasions & the service was so bad each time. This last time was Valentine's Day....after about 30 minutes there we were finally asked if we wanted something. She was so incredibly rude but we ordered. after that we didn't see her for a long time. It took 40 minutes to get the refills we requested. After that I emailed Kendra (who had emailed me after the 2nd visit with crappy service) to let her know we were there again and the service was worse than the first time we were there. She stated that she wasn't there but someone would be right over.....they never showed. Our game play was stopped for 20 minutes because there was something stuck in the machine that they had to fix. The group next to us had complained as we were both hitting balls the entire time but only half the shots were actually registering. When the manager (I assume) was done talking to them he walked by & I was waiting to see if he was coming to see us, but he wasn't. He did have the decency to see I was not happy & ask if everything was ok. I explained the situation & he discount part of our ticket...which is great I guess but I would have rather had a positive experience. Unfortunately until they fix the staff I would stay away from here. Also, the waitress & another employee were talking and cursing & she was pounding her fist as we were leaving. I emailed this to Kendra as well but have had no follow up. At this point I think it's safe to say we will spend our money else where until they fix the staffing issues. I hope they do because it can be so much fun....this is why we can't have nice things in Memphis.....
  • JC
    J C
    Feb 15, 2026
    5.0
    Morgan was literally awesome. So sweet, so attentive, so glad we got her as our server. She made our friends birthday so cute. Amazing amazing amazing pls keep her around
  • KB
    Karmiko Baker
    Jan 27, 2026
    1.0
    Before making my reservation, I called to confirm that I had a $100 food and beverage credit. The contract states that if the full $100 is not used, it is non-refundable, which I understood and had no issue with. We were a party of 10, so I was confident our bill would exceed that amount. However, upon arrival, they refused to honor the credit. I chose not to argue because it was my husband’s birthday. Second, I was instructed to arrive 15 minutes early (7:15 p.m.) before our event. I checked in well before that time. The receptionist told us our host would come down to escort us to our bays. After waiting 30 minutes with no host, we were told to go upstairs to Bays 207 and 208 and that the host would meet us there. Another 10–15 minutes passed with no host. Since this was our first visit, we were unsure how to proceed and had to ask another host for assistance. Additionally, all available golf clubs were for right-handed players. My husband is left-handed, which caused another 10–15 minutes of delay. We were scheduled for only 2.5 hours in the bay, and a significant portion of that time was lost due to the lack of guidance and delays. I explained this to the manager, noting that our time was shortened because we were sent upstairs late and no host was available. At the end, we were told we could “play a little longer” only after putting everything away and gathering our belongings. Overall, this was a very disappointing experience, especially for our first visit and for my husband’s birthday. Update: The owner will tell you to reach out so management will reach out but they don’t care. No one reached out to me.
  • CW
    Colin W
    Jan 18, 2026
    5.0
    Arabella carries this place. Wouldn't be nothing without her. We are the best table she's ever had. Both are top tier.

Frequently Asked Questions About Topgolf

What is Topgolf in Memphis known for?

Topgolf Memphis offers a blend of golf entertainment, dining, and technology, suitable for golfers and non-golfers alike, featuring 72 climate-controlled hitting bays, a full-service bar and restaurant, HDTVs in every bay, and private event spaces.

What are the operating hours of Topgolf Memphis?

Topgolf Memphis is open Monday through Thursday and Sunday from 9:00 AM to midnight, and on Friday and Saturday from 9:00 AM to 1:00 AM. It is closed on November 27, 2025.

Brand Certified Facts from Topgolf

Topgolf partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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