Topgolf

Reviews

• EM

  Estrello Millo

  6 days ago
  1.0
  Had a very sorry server would not recommend having Kannon as your server. We ordered food and didn’t get it within the whole time we were there once our game was over I went over to a manager to take it off our tab she was kind and explained that their kitchen was backed up, I was understanding about the situation but I still felt some type of way that our server didn’t even check up on us or give us any update within a whole 2 hours of being there! The manager said that the food would be on the house so we decided to wait only to be told after another 30 minutes that the food “accidentally” went to another table and that the kitchen was closed so there wouldn’t be no more food. After all said and done we were ready to leave until Kannon decided to make the situation worse by being rude and passive aggressive. I asked her if we were good to go she said yes, right when we were leaving out she demanded (yes demanded not even being dramatic) that we close our tab with her but then asks me if I wanted to close the tab at the front or with her which was really confusing because I literally just asked you a few seconds ago it almost felt like she was trying to make a fool out of me infront of folks we decided to remain cool even after the sorry service and disrespect. I would NOT recommend Kannon as your server your better off sending a sloth to the kitchen for your order
• YI

  You're _Worth _It (InMe)

  Feb 19, 2026
  5.0
  This place was excellent!! I love the atmosphere and the food is amazing. Will go again very soon
• CK

  Carla Karch

  Feb 18, 2026
  1.0
  I am so disappointed. We just moved back to Memphis from Nashville & we LOVED going to TopGolf in Nashville....however we have been here on 3 separate occasions & the service was so bad each time. This last time was Valentine's Day....after about 30 minutes there we were finally asked if we wanted something. She was so incredibly rude but we ordered. after that we didn't see her for a long time. It took 40 minutes to get the refills we requested. After that I emailed Kendra (who had emailed me after the 2nd visit with crappy service) to let her know we were there again and the service was worse than the first time we were there. She stated that she wasn't there but someone would be right over.....they never showed. Our game play was stopped for 20 minutes because there was something stuck in the machine that they had to fix. The group next to us had complained as we were both hitting balls the entire time but only half the shots were actually registering. When the manager (I assume) was done talking to them he walked by & I was waiting to see if he was coming to see us, but he wasn't. He did have the decency to see I was not happy & ask if everything was ok. I explained the situation & he discount part of our ticket...which is great I guess but I would have rather had a positive experience. Unfortunately until they fix the staff I would stay away from here. Also, the waitress & another employee were talking and cursing & she was pounding her fist as we were leaving. I emailed this to Kendra as well but have had no follow up. At this point I think it's safe to say we will spend our money else where until they fix the staffing issues. I hope they do because it can be so much fun....this is why we can't have nice things in Memphis.....
• JC

  J C

  Feb 15, 2026
  5.0
  Morgan was literally awesome. So sweet, so attentive, so glad we got her as our server. She made our friends birthday so cute. Amazing amazing amazing pls keep her around
• KB

  Karmiko Baker

  Jan 27, 2026
  1.0
  Before making my reservation, I called to confirm that I had a $100 food and beverage credit. The contract states that if the full $100 is not used, it is non-refundable, which I understood and had no issue with. We were a party of 10, so I was confident our bill would exceed that amount. However, upon arrival, they refused to honor the credit. I chose not to argue because it was my husband’s birthday. Second, I was instructed to arrive 15 minutes early (7:15 p.m.) before our event. I checked in well before that time. The receptionist told us our host would come down to escort us to our bays. After waiting 30 minutes with no host, we were told to go upstairs to Bays 207 and 208 and that the host would meet us there. Another 10–15 minutes passed with no host. Since this was our first visit, we were unsure how to proceed and had to ask another host for assistance. Additionally, all available golf clubs were for right-handed players. My husband is left-handed, which caused another 10–15 minutes of delay. We were scheduled for only 2.5 hours in the bay, and a significant portion of that time was lost due to the lack of guidance and delays. I explained this to the manager, noting that our time was shortened because we were sent upstairs late and no host was available. At the end, we were told we could “play a little longer” only after putting everything away and gathering our belongings. Overall, this was a very disappointing experience, especially for our first visit and for my husband’s birthday. Update: The owner will tell you to reach out so management will reach out but they don’t care. No one reached out to me.

Frequently Asked Questions About Topgolf