Customer Service
Many customers reported rude and unhelpful staff, with several instances of poor service and lack of acknowledgment at the drive-thru.
Food Quality
There were numerous complaints about food quality, including cold, stale, or improperly prepared items, as well as reports of food poisoning.
Cleanliness
While some customers noted a clean environment, others experienced issues with cleanliness and unsanitary conditions.
Order Accuracy
A significant number of reviews mentioned incorrect orders or missing items, indicating a consistent problem with order accuracy.
Speed of Service
Customers frequently commented on long wait times, both in the drive-thru and for food preparation.