Taco Bell

3.6
1231 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 3378 Poplar Ave in Memphis. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
3378 Poplar Ave, Memphis, TN
38111, United States

Hours

Reviews

3.6
1,231 reviews
5 stars
496
4 stars
261
3 stars
200
2 stars
71
1 star
203

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful staff, with many experiences highlighting poor customer service and long wait times.

Order Accuracy

Numerous reviews indicated that orders were often incorrect, with missing items and wrong food being common complaints.

Food Quality

Feedback on food quality was mixed; while some customers received fresh and hot food, many others reported soggy, cold, or poorly prepared items.

Management Issues

Several reviews pointed to a lack of effective management, with complaints about understaffing and poor employee behavior contributing to negative experiences.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their friendliness and efficiency, indicating that there are instances of good service.
  • CA
    Clover Allen
    Oct 26, 2025
    1.0
    I am sick of Taco Bell accepting horrible quality all around in their stores. This place needs to be fixed on so many levels. Every time I come here the employees are in front of the store smoking weed, they’re understaffed, they bark at you through the drive through kiosk, and the food is slopped together. The other Memphis locations are not much better, but this one is the worst offender. Jsut because you are fast food does not mean you should not hold yourself to bare minimum standards. I’m not sure what the issue is with management, why they allow their store to be operated so poorly, or why on a corporate level TB would allow themselves to have such a poor reputation. Tonight my food was in a bag that was so greasy it ripped open, my chalupa wrapper was soggy and felt like a wet diaper. I have never had an order make me lose my appetite until now. I didn’t even want to touch it
  • SE
    Samuel Espinosa
    Oct 13, 2025
    4.0
    Uno escoge el menú en la pantalla y modificar el gustó de uno ,
  • JG
    Joshua Gass
    Sep 22, 2025
    1.0
    At 9:30 they took my order and told me to pull forward after I paid. Then about 10 minutes later they turned off all the lights and shut down without giving me the food I paid for.
  • BC
    Bryan Christenson
    Sep 20, 2025
    1.0
    Are y'all really open until 4? I rolled up to the drive thru at 1:35am and..... crickets...waited...rolled by the window and your employees are just chillin. You might as well just close earlier if your employees don't want to work.
  • DW
    Diana White
    Sep 9, 2025
    1.0
    Would give no stars if I could. This Taco Bell has messed up my order multiple times. I asked for a grilled steak burrito, but was given a chicken enchilada burrito instead. I went the other night and was told the wrong price for my order. I told the lady no ma’am and then had to tell her again what I ordered. I have been left waiting behind other cars because no one was there at the window. Not returning.

Frequently Asked Questions About Taco Bell

What are the drive-through hours for Taco Bell at 3378 Poplar Ave in Memphis?

The drive-through is open from 9:00 AM to 3:00 AM Monday through Thursday and Sunday, and until 4:00 AM on Friday and Saturday.

What services does Taco Bell at 3378 Poplar Ave offer?

This Taco Bell offers in-store dining, takeout, drive-through service, and online ordering with delivery options.