Taco Bell

3.8
1384 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 1662 Poplar Avenue in Memphis. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1662 Poplar Avenue, Memphis, TN
38104, United States

Hours

Reviews

3.8
1,384 reviews
5 stars
608
4 stars
296
3 stars
206
2 stars
85
1 star
189

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional behavior from staff, with many experiences of long wait times and incorrect orders.

Food Quality

The quality of food has been inconsistent, with reports of cold, bland, or improperly prepared items.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty bathrooms and sticky floors.

Staffing Issues

Many customers noted that the location is often understaffed, leading to slow service and poor customer experiences.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, as well as the quality of food on certain occasions.
  • DL
    Deon Lewis
    Nov 10, 2025
    5.0
    I can't lie the shift that works 9:08pm great job guys you guys are fantastic,great team work,very clean,great atmosphere to eat a great taco my name is Deon Lewis and I approve this message
  • AA
    Abdul Adams
    Oct 30, 2025
    1.0
    At 10:55pm Wednesday, October 29th 2025 The employee at the drive thru window told us we had 30 seconds to order if we were paying w/ a card. I told him he has to be joking. He responded in a very unprofessional manner that he had no reason be joking or lying. I think Taco Bell needs to get some communication training to their employees. I decided not to eat here became if they're that unprofessional I don't want them handling my food.
  • DM
    Dawn Marr
    Oct 3, 2025
    1.0
    They gave me wet tacos
  • ND
    Nguyễn Quang Dũng
    Sep 17, 2025
    1.0
    The young black female that works at the drive thru window is always playing on her phone and always has a nasty attitude. The last time I went (9/16) three employees were standing out front smoking marijuana in broad daylight, I don't want people so careless preparing my food.
  • JS
    Jerky san
    Aug 30, 2025
    1.0
    I almost never lost a review but we waited over 50 minutes for our food. They filled multiple other peoples orders telling us they are short staffed but everyone else came in after us. Like I can have some understanding but how does it take 50 minutes to make some tacos. I would stay away from here.. previously it was nice but something has clearly happened and you simply can't get your food and they won't refund or cancel your order.

Frequently Asked Questions About Taco Bell

What are the Taco Bell's drive-through hours on weekdays?

The drive-through is open from 9:00 AM to 3:00 AM Monday through Thursday, and until 4:00 AM on Friday.

Where is Taco Bell located in Memphis?

Taco Bell is located at 1662 Poplar Avenue, Memphis, TN 38104.