Brand Certified
Subway
3.6(278 reviews)
Certified by Subway • Feb 22, 2026
Business Details
3168 Thomas Street, Memphis, TN
38127, United States
Certified by Subway • Feb 22, 2026
(901) 358-8377
Certified by Subway • Feb 22, 2026
https://www.subway.com
Certified by Subway • Feb 22, 2026
About
Certified by Subway • Feb 22, 2026
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Memphis Subway® Restaurant at 3168 Thomas Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Certified by Subway • Feb 22, 2026
Hours
Certified by Subway • Feb 22, 2026
Reviews
3.6
278 reviews
5 stars
126
4 stars
47
3 stars
29
2 stars
19
1 star
57
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed, with some praising friendly staff and others reporting rudeness and unprofessional behavior.
Cleanliness
While some customers noted the store's cleanliness, others reported unsanitary conditions and issues with flies.
Food Quality
Several reviews mentioned fresh food, but there were complaints about stale bread and food safety concerns.
Operational Issues
Customers frequently reported problems with staff availability, long wait times, and inconsistent service hours.
Inventory Problems
Many customers expressed frustration over the location frequently running out of food items, including bread and meats.
- JJJason Jones1 day ago5.0Yummy!
- LRLawanda RogersFeb 11, 20263.0Food okay bread was not fresh ask to be toasted stayed in there to long
- ARAmy RamirezOct 24, 20251.0Your lucky you got a one star because i would've given you a zero star .The sandwich makers were rude and one was was helping another worker with online orders instead of taking customers orders .and they left the oven door open so the bread was hard and the worker making sandwiches even said the bread was hard and crispy and still gave it to me .horrible service worst employees ever .
Frequently Asked Questions About Subway
What are the operating hours of the Subway at Northgate Shopping Center?
The Subway at Northgate Shopping Center is open Monday to Friday from 7:00 AM to 9:00 PM, Saturday from 8:00 AM to 8:00 PM, and Sunday from 10:00 AM to 7:00 PM.
Does this Subway location offer catering services?
Yes, this Subway offers catering services to assist with your group meal needs.
What types of meals are served at the Subway in Memphis?
This Subway serves breakfast, lunch, and dinner options.
Is dine-in available at this Subway restaurant?
Yes, dine-in service is available at this Subway location.
Can I order Subway for delivery or pick up at Northgate Shopping Center?
You can order for in-store pickup or get delivery from this Subway location.
Where is the Subway located in Memphis?
This Subway is located at 3168 Thomas Street, Unit G020, in the Northgate Shopping Center, Shelby, Memphis, TN 38127.
How can I order food from this Subway online?
You can order online or via the Subway app using the provided links to the menu and ordering page.
What nearby places can I visit before or after eating at Subway?
Nearby places include AutoZone for automotive needs, Gordins Foods and Butcher Shoppe for groceries, and Pro Nails Salon for beauty services, providing convenient options during your visit.
Are there other dining options near the Subway at Northgate Shopping Center?
Yes, nearby dining options include McDonald's, Taco Bell, Pizza Hut, and Toogl, offering a variety of cuisines around the shopping center.
Can I visit any entertainment or shopping venues close to Subway in Northgate Shopping Center?
Yes, you can visit the Northgate Shopping Center itself for shopping, Family Dollar for retail items, or Citi Trends for clothing and fashion accessories nearby.
Brand Certified Facts from Subway
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Certified February 22, 2026Yext Knowledge Graph
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