Subway

3.5
321 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Memphis Subway® Restaurant at 1645 Poplar Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1645 Poplar Ave, Memphis, TN
38104, United States

Hours

Reviews

3.5
321 reviews
5 stars
140
4 stars
49
3 stars
36
2 stars
18
1 star
78

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.

Food Quality

While some customers enjoyed the food, many reported issues with food preparation, including incorrect orders and unsanitary conditions.

Operational Issues

Several customers experienced problems with the store being closed during posted hours, unavailability of menu items, and inconsistent service.

Cleanliness

Multiple reviews mentioned the location being dirty and poorly maintained, contributing to a negative dining experience.

Staff Competence

There were complaints about staff being untrained or incompetent, leading to mistakes in orders and poor food handling.
  • VV
    Vaishnavi Vinta
    3 days ago
    1.0
    I arrived at this Subway location around 8:45 PM. Google shows the store closes at 9:00 PM, so I arrived 15 minutes before closing. The employee on shift refused to serve me, saying she needed to leave before 9 and that the owner would not pay her for working past closing time. When I said I would leave a review so the owner could see what happened, she responded by showing the middle finger and said I could tell the owner she did that. This behavior was completely unprofessional and unacceptable. If a store cannot serve customers during its posted hours, the hours should be updated accordingly. Customer service like this reflects very poorly on the management.
  • EH
    Evan Hunt
    5 days ago
    1.0
    Very unique location. They don't take coupons and they don't allow you to scan your subway app. The ONLY subway I've been to that does not participate in any subway promotions. Also the only location that does not have a scanner for your app QR code.
  • FA
    Farouk Amani
    Oct 19, 2025
    5.0
    Good
  • DS
    Donita Scott
    Oct 15, 2025
    5.0
    Great food, but not good area.

Frequently Asked Questions About Subway

Where is this Subway restaurant located?

This Subway is located at 1645 Poplar Ave, Shelby, Memphis, TN 38104, USA.

What are the operating hours for this Subway location?

The Subway restaurant is open Monday through Friday from 7:00 AM to 9:00 PM, Saturdays from 8:00 AM to 8:00 PM, and Sundays from 10:00 AM to 7:00 PM.