Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Memphis Subway® Restaurant at 1645 Poplar Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.
Food Quality
While some customers enjoyed the food, many reported issues with food preparation, including incorrect orders and unsatisfactory food quality.
Operational Issues
Frequent complaints about the store being closed during posted hours, lack of stock, and inconsistent service availability.
Cleanliness
Several reviews mentioned unsanitary conditions and a dirty environment, contributing to a negative dining experience.
Staff Competence
Customers expressed concerns about the lack of training and professionalism among staff, leading to poor service and mistakes in orders.
FA
Farouk Amani
Oct 19, 2025
5.0
Good
DS
Donita Scott
Oct 15, 2025
5.0
Great food, but not good area.
LR
Lolisea LaQuita Ratliff
Oct 13, 2022
1.0
I ordered a steak wrapped and the young lady did the wrap. But instead of wrapping the wrap she had balled it up and then she proceeded to put it in the paper after told her I don't want her to wrap it like that. The RUDE SHORT BLONDE LADY CAME BEHIND HER AND ASK ME DID I WANT IT AND I TOLD HER YES BUT I WANT HER TO RE WRAP IT. SHE THREW MY WRAP IN THE TRASH AND TOLD ME TO HAVE A NICE DAY! THIS LADY HAS BEEN RUDE MANY TIMES AND I LOOKED OVER IT. But today took the cake. She needs to be FIRED!
This Subway is located at 1645 Poplar Ave, Shelby, Memphis, TN 38104, USA.
What are the operating hours for this Subway location?
The Subway restaurant is open Monday through Friday from 7:00 AM to 9:00 PM, Saturdays from 8:00 AM to 8:00 PM, and Sundays from 10:00 AM to 7:00 PM.
Does this Subway offer catering services?
Yes, this Subway location offers catering services to help with any of your event needs.
Can I order food online or get delivery from this Subway?
Yes, you can order online through their menu and get delivery or opt for in-store and curbside pickup.
What types of meals are served at this Subway?
This Subway serves breakfast, lunch, and dinner with a variety of sandwiches, wraps, salads, and cookies.
Does this Subway location have dine-in options?
Yes, this Subway offers dine-in service along with take-out and delivery options.
Are there other dining options near the Subway at 1645 Poplar Ave?
Yes, nearby dining options include JamRack Bar and Lounge, Jamrack Restaurant and Bar which serve Jamaican cuisine, Wimpy's Burgers & Fries, Taco Bell for Mexican fast food, and Quiznos sandwich shop.
What nearby stores can I visit along with Subway at 1645 Poplar Ave?
You can visit RadioShack for electronics, Rainbow Shops for women's clothing, Family Dollar for discount groceries, and Joe's Wines and Liquor for beverages.
Are there fitness or health facilities close to this Subway location?
Yes, Planet Fitness gyms and Mid-South Foot & Ankle Specialists are located nearby for fitness and medical services.
How can nearby places help me when visiting this Subway?
Nearby places like MAPCO gas station and The Car Wash can assist with your vehicle needs, while American Job Center Memphis and ACE Cash Express provide employment and financial services, making the area convenient for multiple errands when visiting Subway.