Location.com logo
Brand Certified

Subway

3.5
(322 reviews)
Get DirectionsOrderMenuCallWebsite

Business Details

1645 Poplar Ave, Memphis, TN
38104, United States
(901) 274-8796
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Memphis Subway® Restaurant at 1645 Poplar Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1645 Poplar Ave, Memphis, TN
38104, United States

Hours

Reviews

3.5
322 reviews
5 stars
141
4 stars
49
3 stars
36
2 stars
18
1 star
78

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and unhelpful.

Operational Issues

Customers frequently reported that the location was closed during posted hours, and staff often refused service before closing time.

Food Quality

Several reviews mentioned inconsistent food quality, including poorly made sandwiches and issues with freshness.

Cleanliness

Multiple customers noted unsanitary conditions and a lack of cleanliness in the restaurant.

Inconsistent Experience

Many customers experienced a mix of good and bad service, indicating a lack of consistency in staff performance.
  • VV
    Vaishnavi Vinta
    Jan 9, 2026
    1.0
    I arrived at this Subway location around 8:45 PM. Google shows the store closes at 9:00 PM, so I arrived 15 minutes before closing. The employee on shift refused to serve me, saying she needed to leave before 9 and that the owner would not pay her for working past closing time. When I said I would leave a review so the owner could see what happened, she responded by showing the middle finger and said I could tell the owner she did that. This behavior was completely unprofessional and unacceptable. If a store cannot serve customers during its posted hours, the hours should be updated accordingly. Customer service like this reflects very poorly on the management.
  • EH
    Evan Hunt
    Jan 7, 2026
    1.0
    Very unique location. They don't take coupons and they don't allow you to scan your subway app. The ONLY subway I've been to that does not participate in any subway promotions. Also the only location that does not have a scanner for your app QR code.
  • FA
    Farouk Amani
    Oct 19, 2025
    5.0
    Good
  • DS
    Donita Scott
    Oct 15, 2025
    5.0
    Great food, but not good area.
Read more reviews on Google

Brand Certified Facts from Subway

Subway partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
Bing
Google
Apple
Yelp Enterprise
+100
Others