Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Memphis Subway® Restaurant at 1558 Union Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.3
273 reviews
5 stars
108
4 stars
47
3 stars
24
2 stars
16
1 star
78
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some experiencing fresh and delicious meals while others received stale bread and poorly made sandwiches.
Customer Service
Service quality varied significantly; many customers reported rude and unhelpful staff, while a few praised friendly and efficient service.
Order Issues
Numerous complaints about online order mishaps, including missing items, incorrect orders, and refusal to provide refunds.
Cleanliness
Mixed reviews on cleanliness; some customers found the location clean and inviting, while others reported unsanitary conditions.
Staffing Problems
Frequent mentions of being short-staffed, leading to slow service and long wait times.
- ALAdam LindseyOct 26, 20255.0Good food, great service. The food is always delicious and healthy and the service is great! I will be back!!
- TTTraciOct 8, 20255.0I came to this location bc I'm most familiar with it. There were 4 people ahead of me.. i was on my lunch break & had already used 15 minutes for driving. There was only one worker & as soon as i said she needs help, God heard me & answered! Vishu came in & was super fast! Better than I expected, from past experiences of previous employees. 💯⭐️🏆
- JRJeanette RobinsonSep 22, 20255.0They was very fast
- JFJennifer FordSep 12, 20251.0Wish I could send 0 stars. I made and order on the subway website yesterday at this location. When I got there I showed the lady my receipt with the location and she claimed the store didn’t receive my order and couldn’t give me a refund but my credit card was charged. So where did my money go ? I would really like to speak to the owner of this location the service is terrible.
- HPHarsh PatelSep 4, 20255.0I came to this location after almost a year customer service is awesome store was clean and nice I got my food build quickly thank you guys to bring good environment back
Frequently Asked Questions About Subway
What are the operating hours of the Subway at Tower Square Shopping Center in Memphis?
This Subway location is open Monday to Friday from 7:00 AM to 9:00 PM, Saturday from 8:00 AM to 8:00 PM, and Sunday from 10:00 AM to 7:00 PM.
What types of meals does Subway at 1558 Union Ave serve?
They serve breakfast, lunch, and dinner meals.
Does this Subway offer pickup and delivery services?
Yes, it offers in-store pickup, curbside pickup, and delivery services.
Can I dine in at the Subway located at Tower Square Shopping Center?
Yes, dine-in service is available at this Subway location.
Does the Subway on Union Ave provide catering services?
Yes, catering services are available at this Subway location.
Where is the Subway restaurant located in Memphis?
It is located at 1558 Union Ave, Tower Square Shopping Center in the Shelby area of Memphis, TN 38104.
How can I view the Subway menu or place an order online?
You can view the menu and place orders online at https://subway.com/en-us/restaurant/2641-0/menu/
Which nearby places could I visit before or after dining at Subway in Tower Square Shopping Center?
You can visit nearby places such as Mattress Firm, Papa Murphy's Take 'N' Bake Pizza, Domino's Pizza, Dunkin', and Firehouse Subs for additional shopping or dining options.
Are there convenient amenities near Subway on 1558 Union Ave to make my visit easier?
Yes, nearby amenities include Wells Fargo ATM, SP+ Parking, and FedEx Office Print & Ship Center to assist with financial transactions, parking, and shipping needs respectively.
Where can I find medical services near the Subway restaurant at Tower Square Shopping Center?
Nearby medical centers include West Cancer Center, Methodist Medical Group - Primary Care, Memphis Primary Care Associates, and City of Memphis Employee Clinic for various health needs.