Subway

3.3
273 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Memphis Subway® Restaurant at 1558 Union Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1558 Union Ave, Memphis, TN
38104, United States

Hours

Reviews

3.3
273 reviews
5 stars
108
4 stars
47
3 stars
24
2 stars
16
1 star
78

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some experiencing fresh and delicious meals while others received stale bread and poorly made sandwiches.

Customer Service

Service quality varied significantly; many customers reported rude and unhelpful staff, while a few praised friendly and efficient service.

Order Issues

Numerous complaints about online order mishaps, including missing items, incorrect orders, and refusal to provide refunds.

Cleanliness

Mixed reviews on cleanliness; some customers found the location clean and inviting, while others reported unsanitary conditions.

Staffing Problems

Frequent mentions of being short-staffed, leading to slow service and long wait times.
  • AL
    Adam Lindsey
    Oct 26, 2025
    5.0
    Good food, great service. The food is always delicious and healthy and the service is great! I will be back!!
  • TT
    Traci
    Oct 8, 2025
    5.0
    I came to this location bc I'm most familiar with it. There were 4 people ahead of me.. i was on my lunch break & had already used 15 minutes for driving. There was only one worker & as soon as i said she needs help, God heard me & answered! Vishu came in & was super fast! Better than I expected, from past experiences of previous employees. 💯⭐️🏆
  • JR
    Jeanette Robinson
    Sep 22, 2025
    5.0
    They was very fast
  • JF
    Jennifer Ford
    Sep 12, 2025
    1.0
    Wish I could send 0 stars. I made and order on the subway website yesterday at this location. When I got there I showed the lady my receipt with the location and she claimed the store didn’t receive my order and couldn’t give me a refund but my credit card was charged. So where did my money go ? I would really like to speak to the owner of this location the service is terrible.
  • HP
    Harsh Patel
    Sep 4, 2025
    5.0
    I came to this location after almost a year customer service is awesome store was clean and nice I got my food build quickly thank you guys to bring good environment back

Frequently Asked Questions About Subway

What are the operating hours of the Subway at Tower Square Shopping Center in Memphis?

This Subway location is open Monday to Friday from 7:00 AM to 9:00 PM, Saturday from 8:00 AM to 8:00 PM, and Sunday from 10:00 AM to 7:00 PM.

What types of meals does Subway at 1558 Union Ave serve?

They serve breakfast, lunch, and dinner meals.