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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Memphis, TN. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 3804 Summer Avenue for the ultimate SONIC experience!
Numerous reviews highlighted poor customer service, including rude staff and long wait times for orders.
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to dissatisfaction.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold or burnt items and incorrect preparation.
Management Issues
Several reviews mentioned poor management practices, including unprofessional behavior and lack of responsiveness to customer complaints.
Positive Experiences
Despite the negative feedback, some customers praised the friendly carhops and enjoyed specific menu items like shakes and burgers.
CK
Chesley Kitchens
6 days ago
1.0
The lil girl taking orders cant speak english
SM
Sarah McDaniel
Feb 15, 2026
1.0
Employees either don't give your full order or refuse to put your order in. If they do decide to make your food, it's always a ridiculously long wait. Also can't guarantee it's made correctly
MW
Megan Wren
Feb 11, 2026
3.0
My first chilli cheese coney in years n I buy one one on summer ave between highland n gram n the whole bottom half of the hot dog was burnt down the whole thing
GT
Gabrielle Tate
Feb 8, 2026
1.0
It has stated that this location is out of ice and this prevents you from placing orders on the app can you please fix this I can go up there and order a soda and wait extra long this evening stops you from ordering a combo if you want a soda with it it has been well over a month since I have been able to preorder a soda on the app
SG
Samantha Garcia-Ruiz
Feb 6, 2026
1.0
Please get employees with human decency and respect. Nobody made you apply to this job. Stop hiring people that think it’s ok to just hang up in the middle of someone ordering. Will be reporting this location to corporate! Do better