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Sonic Drive-In

3.7
(1255 reviews)

Business Details

4130 Kirby Parkway, Memphis, TN
38115, United States
(901) 368-4999

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Memphis, TN. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 4130 Kirby Parkway for the ultimate SONIC experience!

Location

Sonic Drive-In
4130 Kirby Parkway, Memphis, TN
38115, United States

Hours

Reviews

3.7
1,255 reviews
5 stars
525
4 stars
281
3 stars
179
2 stars
80
1 star
190

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, overcooked, or incorrect items.

Positive Experiences

Some customers praised specific staff members for their friendly service and enjoyed certain menu items, indicating that there are positive experiences to be had.

Atmosphere Concerns

Several reviews mentioned unacceptable behavior from staff and a negative atmosphere at the location.
  • NJ
    Neon Journey
    Feb 10, 2026
    2.0
    Terrible service. Food was cold. The person on the mic was very rude because we couldn't hear each other. The app never works at this location so you have no choice but to order by voice.
  • BB
    Bruce Wayne (Brucey_baybee)
    Jan 20, 2026
    2.0
    Carhop was sweet. Whoever on the speaker, not a fan of. Chili cheese tots were the worst i ever had with missing, purchased, ingredients. Why is it so hard to read! Customer service is dead and so is my business.
  • TH
    Tamaro Harrold
    Jan 17, 2026
    5.0
    I got $6 smasher meal and it was delicious 😋
  • KK
    K
    Dec 23, 2025
    4.0
    Great service Fast service
  • FF
    Faithcheezy
    Dec 22, 2025
    1.0
    I wish we could put no stars because this place is so unprofessional, they forgot my fries then tried to make it seem like I lied and they just gave me a hot dog when I asked for a chilli cheese hot dog instead of putting mustard on my burger like I asked for they put bacon on 😒 so dissatisfied and disappointed

Brand Certified Facts from Sonic Drive-In

Sonic Drive-In partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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