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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Memphis, TN. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 3540 Covington Pike for the ultimate SONIC experience!
Customers frequently reported long wait times for their orders, with some waiting over 30 minutes.
Food Quality
Food quality was inconsistent, with some customers praising the freshness while others received cold or poorly made items.
Customer Service
Customer service experiences varied widely, with some staff being friendly and helpful, while others displayed rudeness or lack of urgency.
Order Accuracy
There were multiple complaints about incorrect orders and issues with fulfilling specific requests.
Cleanliness
The cleanliness of the location was noted as needing improvement, with some customers mentioning dirty areas.
MR
Michael Rodieck
Feb 4, 2026
5.0
Cleared the parking lot of ice. Burger made fresh in the morning. Another positive experience. Love the app.
LM
Leon merrill
Jan 23, 2026
5.0
Always great customer service hee in memphis Tennessee 👍🏾
KB
Kelly Blevins
Dec 20, 2025
5.0
Food was correct and Kendra was friendly.
RP
Rejane Pereira
Dec 15, 2025
5.0
No hablo inglés y la joven fue muy servicial al ayudarme con mi pedido.
MM
Madison Moore
Dec 8, 2025
2.0
Whenever you use the app they make your order as complete and then don’t give your the order for 30+ minutes. My order stated it would be ready at 09:33…I am still sitting here with no shakes at 10:05…they do this regularly and it’s just overall annoying.