Pizza Hut

3.1
507 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 6725 E Shelby Dr in Memphis, TN. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Cash onlyNot available

Location

Pizza Hut
6725 E Shelby Dr, Memphis, TN
38141, United States

Hours

Reviews

3.1
507 reviews
5 stars
184
4 stars
66
3 stars
44
2 stars
38
1 star
175

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and unresponsive staff.

Food Quality

Many reviews highlighted issues with food quality, such as cold or undercooked pizzas, incorrect toppings, and overall dissatisfaction with the taste.

Management Concerns

Several customers expressed dissatisfaction with management's handling of complaints and overall store operations, indicating a need for better leadership.

Positive Experiences

Despite the negative feedback, some customers praised the friendly service and fresh food, particularly mentioning specific staff members who provided excellent service.
  • KS
    Kenya Sanford
    Dec 30, 2025
    1.0
    Theyre very rude
  • CL
    Cedric Lucas
    Dec 27, 2025
    5.0
    Y'all come on back to Shelby Dr., They got a new Manager from Mississippi,Ms. Erica getting us right and outta her on time with the right and hot and fresh food. Ask for Erica. I'll be back Thanks Mississippi
  • MY
    Mrs Yarber
    Nov 29, 2025
    1.0
    I have ordered from the E Shelby Dr location at least 5 times on different occasions just for them to cancel my order. How can you operate a pizza business and don't have pepperonis cheese and dough each and every time this location needs to be closed down because this utterly ridiculous. How do I contact the corporate office?
  • KJ
    Krystal Jeffries
    Nov 21, 2025
    3.0
    I hate to give this review because I have been a loyal customer for a year now but I placed my order online around 1:30 to be ready at 4. Although I was late picking up at 4:20 it still was not ready and had to wait 30 extra minutes and watch 4 or 5 people walk in front of me and pick up my order. Very dissatisfied today. However, it seems like they did give me an extra pizza to make up but I was late picking up my son from daycare waiting on his pizza so I would have just rather got it on time instead. Hope this the first and last unsatisfied experience.
  • MH
    Mike “ChevyRider1982” Hall
    Nov 15, 2025
    1.0
    Don't waste your time or money at this location. When they mess up your order the General Manager won't mind showing you how much she doesn't care. Go to the gas station and get a pizza......thank me later.

Frequently Asked Questions About Pizza Hut

What are the operating hours for Pizza Hut at 6725 E Shelby Dr in Memphis, TN?

Pizza Hut is open from 9:00 AM to midnight Sunday through Thursday, and from 9:00 AM to 1:00 AM on Fridays and Saturdays.

Does this Pizza Hut location offer delivery and takeout services?

Yes, this Pizza Hut offers delivery, in-store pickup, curbside pickup, and no-contact delivery options.