Panera Bread

3.8
986 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServicePanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Memphis is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
1961 Union Avenue, Memphis, TN
38104, United States

Hours

Reviews

3.8
986 reviews
5 stars
470
4 stars
194
3 stars
116
2 stars
69
1 star
137

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including small portions, incorrect orders, and unsatisfactory freshness.

Service Issues

Many reviews highlighted poor service experiences, including long wait times, rude staff, and lack of attention to customers.

Cleanliness Concerns

Several customers noted cleanliness issues, including reports of roaches and dirty tables, which negatively impacted their dining experience.

Positive Experiences

Despite the negative feedback, some customers praised the food and service at this location, mentioning friendly staff and enjoyable meals.
  • SS
    Sydni
    Jan 3, 2026
    2.0
    This is my least favorite Panera in the city. The service so far off from the other locations. Save your time go to another one.
  • FW
    Farah Williams
    Dec 17, 2025
    4.0
    Why did I get a half of Turkey sandwich it was so good the salad was also good you definitely will need a couple of salad dressing that one cup was not enough
  • JJ
    Jamie Jo
    Dec 9, 2025
    3.0
    Sandwiches seem to be very light on meat, mostly bread which overpowers everything else. Some soups are decent but not a fan of French Onion or Squash soups.
  • OA
    Omar A
    Nov 21, 2025
    5.0
    I relied on this location to deliver an exceptional experience for my wedding rehearsal dinner, and they absolutely came through. Kenetha and Marcus went above and beyond in every part of the process. From placing the order, to pickup, to the quality, value, and freshness of the food—everything was outstanding and exceeded our expectations. We’re truly grateful to both of them for helping make our rehearsal dinner feel effortless during an already busy time.
  • LE
    Lindsay Enita
    Oct 6, 2025
    3.0
    I’m disappointed in the service my daughter and I receive today. We waited over 5 mins in the drive up line. When she asked if anyone was there, we were asked to wait again. Not sure what was happening but she ordered three times because he couldn’t hear her. After a time of silence, she asked if he was still there, to which he rudely blurted “I’m putting in your order.” I understand having bad days. I understand faulty equipment. I do not understand projecting your bad day on a customer when they asked a simple and reasonable question.

Frequently Asked Questions About Panera Bread

Does Panera Bread Memphis accept reservations?

No, Panera Bread Memphis does not accept reservations.

What are the opening hours for Panera Bread Memphis?

Panera Bread Memphis is open daily from 6:00 AM to 9:00 PM.