Panera Bread

3.8
982 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery Service
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Memphis is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
1961 Union Avenue, Memphis, TN
38104, United States

Hours

Reviews

3.8
982 reviews
5 stars
470
4 stars
192
3 stars
115
2 stars
68
1 star
137

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, rude staff, and incorrect orders, leading to frustration and disappointment.

Food Quality

Mixed reviews on food quality, with some customers praising freshness while others complained about poorly made sandwiches and unsatisfactory portions.

Cleanliness Concerns

Several reviews highlighted cleanliness issues, including reports of roaches and dirty tables, affecting the overall dining experience.

Positive Atmosphere

Despite the negative feedback, some customers enjoyed the laid-back atmosphere and friendly staff, appreciating the restaurant as a good place to relax or study.

Order Accuracy

Frequent complaints about incorrect orders and missing items, indicating a need for better attention to detail in order preparation.
  • OA
    Omar A
    3 days ago
    5.0
    I relied on this location to deliver an exceptional experience for my wedding rehearsal dinner, and they absolutely came through. Kenetha and Marcus went above and beyond in every part of the process. From placing the order, to pickup, to the quality, value, and freshness of the food—everything was outstanding and exceeded our expectations. We’re truly grateful to both of them for helping make our rehearsal dinner feel effortless during an already busy time.
  • BS
    Bill Sexton
    Oct 11, 2025
    1.0
    The one on Union Ave is on a respirator. Do yourself a favor and go somewhere else
  • RW
    Roy Washington
    Oct 9, 2025
    5.0
    This is my go to place for the best subs and a very laid back atmosphere 🥰
  • LE
    Lindsay Enita
    Oct 6, 2025
    3.0
    I’m disappointed in the service my daughter and I receive today. We waited over 5 mins in the drive up line. When she asked if anyone was there, we were asked to wait again. Not sure what was happening but she ordered three times because he couldn’t hear her. After a time of silence, she asked if he was still there, to which he rudely blurted “I’m putting in your order.” I understand having bad days. I understand faulty equipment. I do not understand projecting your bad day on a customer when they asked a simple and reasonable question.
  • LE
    Larissa Erickson
    Sep 24, 2025
    1.0
    So disappointed in this Panera. I usually go to the one in poplar and it’s usually good. This one…. Oooof. I go to Panera often and I usually get the exact same order. This time sucked. I ordered for pick up at a specific time. I got an email saying it was finished even after waiting for 5 minutes in the drive through it still wasn’t ready. When I got it it was thrown together. The sandwich just had piles of the veggies not even spread out, the other sandwich had so much sauce on it it was soggy and they put the croutons in the soup so by the time I got home they were mush. The bread on the Mediterranean sandwich wasn’t the same. I don’t think they gave me the right bread and no pickle. Unless they stopped giving you a pickle with a full sandwich either way. When my food was ready she just kinda threw the bag at me. I will not come to this Panera ever again. Do yourself a favor and drive a few extra minutes to the poplar one. Shut this place down or get a different manager or work crew. I would have gotten a refund if possible.

Frequently Asked Questions About Panera Bread

Does Panera Bread Memphis accept reservations?

No, Panera Bread Memphis does not accept reservations.

What are the opening hours for Panera Bread Memphis?

Panera Bread Memphis is open daily from 6:00 AM to 9:00 PM.