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Toasted Italiano & Balsamic Chicken Greens with Grains
Brand Certified

Panera Bread

4.0
(671 reviews)

Business Details

4530 Poplar Avenue, Memphis, TN
38117, United States
(901) 767-3116

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Memphis is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Panera Bread
4530 Poplar Avenue, Memphis, TN
38117, United States

Hours

Reviews

4.0
671 reviews
5 stars
346
4 stars
153
3 stars
66
2 stars
28
1 star
78

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers expressed disappointment with food quality, citing issues like portion sizes, missing ingredients, and inconsistent preparation.

Service Issues

Many reviews highlighted poor customer service, including rude staff, slow service, and mistakes with orders.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean tables and restrooms, which detracted from their dining experience.

Pricing Concerns

Multiple reviews mentioned that prices were too high for the portion sizes and quality of food offered.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their kindness and helpfulness.
  • AA
    Angela Adams
    Feb 13, 2026
    5.0
    Great customer service I received from when I walked in the front door until I left.
  • EE
    Evie
    Jan 11, 2026
    1.0
    The broccoli cheese soup tastes like it came out of a can or bag. I bought a bowl and took 3 bites of it. When i asked for a container to take it with me it fir into a small cup.... A grilled cheese is over $8 and there's nothing to it. It's super expensive to eat here and you don't get good portions. They don't have ketchup for kids. The best things they have are the baked goods/ treats here.
  • TB
    Traci Boxiley
    Nov 8, 2025
    1.0
    i visited this location on 11- 8 25 and i ordered a sausage egg and cheese crossiant only to find out that they didn't put my sausage patty on my sandwich this is unacceptable the cooks need to pay more attention to what they are doing the manager kim did request that i could get another sandwich which was fine but the next time i order from this location i will just check my food before i leave.
  • KM
    Kayla McDonald
    Oct 29, 2025
    5.0
    Always gets my DoorDash orders correct, never had a single issue. Good is always great quality, will continue to eat here 😊
  • CW
    Celina Wilder
    Oct 26, 2025
    5.0
    My husband and I were waiting for our take out order by the food pick up area, and we noticed how Josh (the gentleman prepping everyone’s food) was extremely patient and kind with every customer. Some were rude, some were complaining or needing last minute changes, and some were just standing over him while he prepped food. But he didn’t change his attitude, lose patience, or skip a beat. He definitely deserves to be recognized for his performance. Great service and a good work ethic are hard to come by these days, but Josh is an example of these things!

Brand Certified Facts from Panera Bread

Panera Bread partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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