Outback Steakhouse

4.1
3423 reviews

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBar
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Memphis on Union Avenue and East Parkway South.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Outback Steakhouse
2255 Union Avenue, Memphis, TN
38104, United States

Hours

Reviews

4.1
3,423 reviews
5 stars
1,913
4 stars
744
3 stars
320
2 stars
160
1 star
286

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed their meals while others reported issues with over-seasoning, undercooked items, and poor cuts of meat.

Service Issues

Numerous complaints about slow service, incorrect orders, and unprofessional staff behavior, although some customers praised specific servers for their attentiveness.

Curbside Experience

Curbside service received significant criticism for long wait times and cold food upon delivery.

Positive Experiences

Several customers highlighted excellent dining experiences, praising the food and service, particularly from specific staff members.

Management Response

Some customers appreciated management's efforts to rectify issues, indicating a willingness to improve customer satisfaction.
  • JJ
    Joy Joy
    5 days ago
    1.0
    This is the third time my wing order has been messed up. It’s always the same person who makes that warm, salty, watered down ranch when I ordered the cold blue cheese. Whoever it is needs to be replaced by the person who makes the blue cheese.
  • CL
    Cindy Lowe
    Nov 15, 2025
    1.0
    Order blossoming chicken with broccoli and cheese my cheese was left off my broccoli even tho I paid for it this happening throws off my meal totally makes not wanna eat it unexcusable absolutely no reason for happen especially when u are charged for it
  • JB
    joe buchanan
    Nov 11, 2025
    1.0
    Oh this place sucks we went for a work lunch and everything was terrible. This place sucked big time. Close it down burn it down it sucked bad. Nothing good to say because they didn't do anything good. I hate I paid for the BS. This place sucked horribly. I've been trying to contact corporate. Shut the doors to this place ASAP
  • DH
    Daniel Hart
    Nov 5, 2025
    4.0
    We were seated as soon as we got to the restaurant, and the hostess took our drink order. The waitress brought the wrong drinks, which she fixed right away. When she came back, we ordered an appatizer and a meal. The waitress looked like she'd been there all day and the day was not great. Our meals showed up and they were delicious, only the appatizer didn't show up until we mentioned it to her. She then asked about desert. My daughter asked for hers to go and that I was going to eat mine there. They got those backwards, and I'm reminded that the shrimp never came out. I guess it was one of "those" days.
  • EC
    Essie Clay
    Oct 31, 2025
    1.0
    Ordered curb side, steak was horrible, they must have a new seasoning that tastes really bad,so bad I couldn't eat it. The salad was full of huge lettuce pieces from the part near the core with stale croutons. The bread was hard, the only saving grace was the sweet potato. Outback's quality has really taken a nose dive,and is no longer a favorite restaurant. Very disappointing meal and waste of $30. Trashed it!😡 People you've been warned!

Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.