On The Border Mexican Grill & Cantina

3.7
1429 reviews
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Business Details

8101 Giacosa Dr, Memphis, TN
38133, United States
(901) 881-0808
https://www.ontheborder.com/locations/wolfchase
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About

Mexican RestaurantRestaurant
Our day begins making fresh chips & salsa in-house and continues as we fire up your favorite Tex-Mex flavors. Enjoy our family-friendly fare at the restaurant, to-go, or delivered in Irving, TX.

Location

On The Border Mexican Grill & Cantina
8101 Giacosa Dr, Memphis, TN
38133, United States

Hours

Reviews

3.7
1,429 reviews
5 stars
647
4 stars
279
3 stars
186
2 stars
92
1 star
225

What are people saying?

AI-generated from recent customer reviews

Service Quality

Service quality varied significantly, with some customers praising specific servers like Benny and Tonya for their attentiveness, while others reported slow service and rude staff.

Food Quality

Food quality received mixed reviews; while many enjoyed the dishes, others reported issues with freshness, temperature, and even food safety concerns.

Atmosphere

The restaurant's atmosphere was criticized for being too loud at times, resembling a nightclub, which detracted from the dining experience for some customers.

Cleanliness

Several reviews mentioned cleanliness issues, including sticky surfaces and dirty utensils, which negatively impacted customer perceptions.

Management Response

Customer experiences with management were inconsistent, with some praising proactive managers while others reported unhelpful or dismissive attitudes.
  • VH
    Virgil Holderby
    3 days ago
    1.0
    Food is terrible. We had the Mexican chicken the Queso chicken and a Beef Burrito with rice and beans. All of the rice was undercooked the cheese on the burrito tasted funny the beans were terrible. Worst Mexican food Ive ever had anywhere. Thats hard to do. How does you mess up Mexican food.
  • LP
    LifeIs Precious
    Dec 19, 2025
    1.0
    Music so loud I couldn't hear myself think. Sounded like nightclub.
  • DL
    Debbie Ledford
    Dec 13, 2025
    5.0
    Fast and friendly service. Food was delicious
  • ZD
    Zeina Dickerson
    Dec 5, 2025
    1.0
    The food was ok, the service was too slow and the margarita was nasty. I’ve never had something that nasty before. The lady who came out to check after we told her the margarita was nasty, had an attitude and was rude. I’m so disappointed with everything. I don’t recommend going there.
  • KN
    Kay Nashelle
    Nov 21, 2025
    3.0
    I usually make the drive to Conway when I want OTB (2 hours from me) but I decided to try this location. The service needs a little work, starting with the host down to the waitresses. Me and my coworker visited twice, on a Saturday, before 3pm. They were not packed but the service was SLOW! The first time the hostess was so confused and said there was a wait due to shift change, in an almost empty establishment. The food was good but for some reason it was room temperature. The location appeared clean but everything was sticky. I’d probably revisit but wait awhile.
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Frequently Asked Questions About On The Border Mexican Grill & Cantina

Does On The Border Mexican Grill & Cantina accept reservations?

Yes, On The Border Mexican Grill & Cantina accepts reservations.

What are the happy hour timings at On The Border Mexican Grill & Cantina?

Happy hour is Monday to Wednesday and Friday from 4:00 PM to 7:00 PM, and on Thursday from 4:00 PM to 10:00 PM. The restaurant is closed on Saturday and Sunday for happy hour.