Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
1,495 reviews
5 stars
418
4 stars
259
3 stars
266
2 stars
153
1 star
399
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including long wait times, incorrect orders, and unprofessional staff behavior.
Food Freshness
While some customers praised the freshness of the food, many others complained about receiving cold or overcooked items.
Customer Experience
Several reviews highlighted a lack of communication and respect from staff, leading to negative dining experiences.
Cleanliness
The cleanliness of the location received mixed reviews, with some customers noting a clean environment while others reported unsanitary conditions.
Mobile Ordering Issues
Customers experienced problems with mobile orders, including incorrect items and long wait times for pickup.
- LBLequita Baker2 days ago1.0Wasted hot coffee on my lap in the drive thru window. I would NOT recommend going here.
- RRRi5 days ago1.0STAFF IS SO RUDE ! i was interrupted while i spoke & he walked off as i was speaking!! very unprofessional! and i will not be coming back
- RCRobert ClaytonNov 1, 20251.0Asking for extra cheese or Tatar sauce has been hard for this location to understand but will definitely charge you for it!
- LHLaQuetta HallOct 30, 20255.0This McDonald's location is one of the best. Every time I go there, my food's always hot. It was a long line. It didn't take long to get my order. I had pre-order online, and my food was hot. Who doesn't love when they get hot French fries?
- LWLlatricka WeatherbyOct 12, 20255.0Apple pies and strawberry cream pies are mucho delicious dessert
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's on E Shelby Dr in Memphis?
McDonald's on 7011 E Shelby Dr, Memphis, is open 24 hours every day of the week.
Does this McDonald's location have a drive-through service?
Yes, the McDonald's at 7011 E Shelby Dr offers drive-through service 24/7.
Can I order McDonald's food for delivery from this location?
Yes, you can order delivery 24/7 from this McDonald's location through their delivery website or app.
What types of pickup and delivery services are available at this McDonald's?
This location offers curbside pickup, delivery, same day delivery, and no-contact delivery services.
What payment options are accepted at McDonald's on E Shelby Dr?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
How can I earn rewards or get special offers at this McDonald's?
You can join MyMcDonald's Rewards to earn points for free food and access mobile offers through the McDonald's app.
Where can I find the full menu for McDonald's at this location?
The full menu is available online at the official McDonald's website menu page.
Are there any nearby places where I can relax or get pampered before or after visiting McDonald's?
Yes, Roses Nail Salon and Signature Barber are nearby beauty salons where you can relax or get pampered.
What fitness options are available near McDonald's on E Shelby Dr?
Youfit Health Clubs and Fitness 19 gyms are nearby if you want to work out before or after your meal.
Are there other food options near McDonald’s at this location?
Yes, nearby are Little Caesars Pizza, Subway, Checkers, and Krispy Krunchy Chicken for various fast food alternatives.