McDonald's

3.1
1501 reviews
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Business Details

7011 E Shelby Dr, Memphis, TN
38125, United States
(901) 755-1313
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7011 E Shelby Dr, Memphis, TN
38125, United States

Hours

Reviews

3.1
1,501 reviews
5 stars
421
4 stars
259
3 stars
266
2 stars
155
1 star
400

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Freshness

While some customers praised the freshness of the food, many others complained about cold or overcooked items.

Cleanliness

The cleanliness of the location received mixed reviews, with some customers noting a clean environment while others pointed out issues.

Customer Experience

Several reviews highlighted positive interactions with specific staff members, contrasting with numerous complaints about overall customer service.
  • TA
    Tangela Ayers
    Jan 2, 2026
    5.0
    Food was ok service was subpar atmosphere was better
  • RR
    Rick Roberson
    Dec 24, 2025
    2.0
    Could have used the biscuit that was on my sausage for a hockey puck.
  • FF
    Firemandad901
    Dec 13, 2025
    1.0
    This is the worst McDonald's I know of around here! Suuuuuuuper rude employees, the order was wrong of course, but when I told them it was, the rude lady said WE must have ordered wrong! What?! I will NEVER go here again, and I advise anyone to do the same! Worst experience I've ever had at a fast food establishment!!!
  • LO
    Love Only
    Dec 3, 2025
    5.0
    Last week went to Whataburger and the food was so bad that it reminded me of McDonald's small cheeseburger. So, I decided to get some McDonalds. Its been many years. Will always have LOVE considering this was my first job. Order Big Mac Meal and a side 10 pc nuggets. The food was fresh. The young men at the windows were very intentionally working. My order was exact. After eating my food, it will likely be many years before I'm back. I realize why McDonalds works. McDonalds is McDonalds and has been for many years. Now one goes to McDonalds expecting an elevated experience. You go for the convenience of I'm hungry right at this moment. Thanks for the fresh food and kind gentlemen at the window.
  • AF
    Adam Ferguson
    Nov 27, 2025
    5.0
    The service was fast and friendly. The food came out hot and fresh in only a couple minutes. The store was clean inside and out. I had just come from another location where I stood st the counter for over 10 minutes never to have my order taken. I was in a bad mood to begin with, but your location restored my faith in McDonald's. My only suggestion would be to put a couple trash cans on your lot so people who eat in their cars have a place to throw away their trash.
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's on E Shelby Dr in Memphis?

McDonald's on 7011 E Shelby Dr, Memphis, is open 24 hours every day of the week.

Does this McDonald's location have a drive-through service?

Yes, the McDonald's at 7011 E Shelby Dr offers drive-through service 24/7.