Brand Certified
McDonald's
3.1(1507 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
7011 E Shelby Dr, Memphis, TN
38125, United States
Certified by McDonald's • Feb 22, 2026
(901) 755-1313
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.1
1,507 reviews
5 stars
424
4 stars
259
3 stars
266
2 stars
155
1 star
403
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Freshness
While some customers praised the freshness of the food, many others complained about cold or overcooked items.
Cleanliness
The cleanliness of the location received mixed reviews, with some noting it was clean while others reported unsanitary conditions.
Customer Experience
Overall customer experiences varied widely, with some praising friendly staff and quick service, while others expressed frustration with unprofessional behavior and lack of assistance.
- EMEvan Morgan6 days ago1.0This is by far the worst McDonald's I've been to.My drink didn't have fizz, and my fries didn't have salt, McDonald's is supposed to make you happy, but this one makes you unhappy, shame on you. I don't want to came back.
- JKJames KellumJan 23, 20261.0I set the drive through for 10 minutes, somebody else pulled up, they took their order, never bothered to take mine, I had to pull to the window, I get there, I order an Americano. It's on their menu, they looked at me like I was crazy. They then asked me to pull up for an Americano I shouldn't need to pull forward. It's a coffee. It's 8:30 in the morning. You don't have coffee made.
- TATangela AyersJan 2, 20265.0Food was ok service was subpar atmosphere was better
- RRRick RobersonDec 24, 20252.0Could have used the biscuit that was on my sausage for a hockey puck.
- FFFiremandad901Dec 13, 20251.0This is the worst McDonald's I know of around here! Suuuuuuuper rude employees, the order was wrong of course, but when I told them it was, the rude lady said WE must have ordered wrong! What?! I will NEVER go here again, and I advise anyone to do the same! Worst experience I've ever had at a fast food establishment!!!
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's on E Shelby Dr in Memphis?
McDonald's on 7011 E Shelby Dr, Memphis, is open 24 hours every day of the week.
Does this McDonald's location have a drive-through service?
Yes, the McDonald's at 7011 E Shelby Dr offers drive-through service 24/7.
Can I order McDonald's food for delivery from this location?
Yes, you can order delivery 24/7 from this McDonald's location through their delivery website or app.
What types of pickup and delivery services are available at this McDonald's?
This location offers curbside pickup, delivery, same day delivery, and no-contact delivery services.
What payment options are accepted at McDonald's on E Shelby Dr?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
How can I earn rewards or get special offers at this McDonald's?
You can join MyMcDonald's Rewards to earn points for free food and access mobile offers through the McDonald's app.
Where can I find the full menu for McDonald's at this location?
The full menu is available online at the official McDonald's website menu page.
Are there any nearby places where I can relax or get pampered before or after visiting McDonald's?
Yes, Roses Nail Salon and Signature Barber are nearby beauty salons where you can relax or get pampered.
What fitness options are available near McDonald's on E Shelby Dr?
Youfit Health Clubs and Fitness 19 gyms are nearby if you want to work out before or after your meal.
Are there other food options near McDonald’s at this location?
Yes, nearby are Little Caesars Pizza, Subway, Checkers, and Krispy Krunchy Chicken for various fast food alternatives.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website