Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported extremely slow service, with long wait times in both drive-thru and inside the restaurant.
Food Quality
Many reviews mentioned issues with food quality, including cold, greasy, or improperly prepared items.
Customer Service
Numerous complaints highlighted poor customer service, including rude staff and lack of attention to customers.
Cleanliness
Several reviews pointed out unsanitary conditions in the bathrooms and overall cleanliness issues.
Mixed Experiences
While many customers had negative experiences, some praised the food and service, indicating inconsistency in performance.
TM
Telly Mcafee
Feb 19, 2026
5.0
Always hot. Always fresh. Always delicious. Always on time. I've never waited more than a couple minutes for my order
RR
Robert
Feb 17, 2026
1.0
I am visiting from out of town while my son is a patient at Le Bonheur Children's Hospital. I stopped in to grab a meal for my wife, but my experience was deeply concerning.
Before ordering, I used the men’s restroom and was immediately overwhelmed by a foul odor. The toilet was severely clogged and overflowing with waste. It was evident that the facilities had not been checked or cleaned in a significant amount of time.
As a food service establishment, this is more than just "dirty"—it is a major health code violation. Maintaining a sanitary environment is critical to preventing the spread of diseases like Hepatitis A, which puts both your customers and your employees at unnecessary risk.
I am writing this in hopes that ownership or corporate management will take immediate corrective action. This location needs a rigorous cleaning schedule and better oversight to ensure a safe, sanitary environment for families visiting the nearby hospital.
JH
Joey Holley
Feb 17, 2026
4.0
20 minutes in drive through window line. Extremely long line.
JD
Jean Desalines
Feb 16, 2026
5.0
Livia the young woman at the widow went above and beyond expectations. She had
perfect customer service. The manager Ty was also efficient and pleasant. Give them both a raise because Memphis needs this kind of customer service
MM
Michael McDonald
Jan 30, 2026
1.0
1/30/26 around 7:10 store full of employees and nobody comes to speakers to say if they are open or close. After one young lady came to the drive through window twice. Rode pass the window and everybody joking inside.
What are the operating hours of McDonald's at 905 Union Ave, Memphis?
McDonald's in Memphis is open 24 hours every day of the week, from 00:00 to 23:59, including delivery and drive-thru services.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's location has a drive-thru that operates 24 hours daily.
What online ordering options are available for this McDonald's?
Customers can order online via the McDonald's App available on iOS and Android, or use the direct delivery link provided for convenient ordering.
What types of payment methods does this McDonald's accept?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What services does McDonald's provide at this location?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
Can I earn rewards or special offers when ordering at this McDonald's?
Yes, you can participate in MyMcDonald's Rewards to earn points for free food. More information is available on their website.
What nearby places might be interesting before or after visiting McDonald's?
Near McDonald's are health facilities like UTHSC Nursing Mobile Health and the Dunn Dental Building, and educational sites such as The University of Tennessee Health Science Center College of Dentistry.
Are there places to grab coffee near this McDonald's?
Yes, Pappy’s Coffee Service is a nearby coffee shop where you can enjoy coffee and café offerings before or after your meal at McDonald's.
Is there nearby public transportation or landmarks near this McDonald's?
While specific transit stations are not listed, notable landmarks nearby include the Memphis Scottish Rite Temple and the University of Tennessee campus buildings, which can help identify the location.
Can I find other fast food or sandwich restaurants near this McDonald's?
Yes, there are multiple Arby’s sandwich shops close by, offering alternative fast food options near McDonald's.
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