McDonald's

3.1
2092 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
905 Union Ave, Memphis, TN
38103, United States

Hours

Reviews

3.1
2,092 reviews
5 stars
606
4 stars
361
3 stars
323
2 stars
192
1 star
610

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, with long wait times in both drive-thru and inside the restaurant.

Food Quality

Many reviews highlighted issues with food quality, including cold, greasy, or improperly prepared items.

Customer Service

Numerous customers experienced rude or inattentive service from staff, contributing to a negative dining experience.

Cleanliness

Several reviews mentioned poor cleanliness in the bathrooms and overall restaurant environment.

Mixed Experiences

While many had negative experiences, some customers noted good food and friendly service, indicating inconsistency.
  • DH
    Dawn Hamilton
    3 days ago
    1.0
    They do not deserve even 1 star. They totally disrespected me and my sister. I waited 20 minutes for a sweet tea and never got it. I suggest if you are white don't go there cause you won't be served. They will take your money but won't give you anything! Worst service ever!
  • TW
    Traniqua Williams
    Dec 26, 2025
    1.0
    On 12/24/25. This restaurant took money and didn’t give me my refund when I had never gotten my food!!!
  • RS
    Ronnie Schroeder
    Dec 23, 2025
    1.0
    This has to be one of the worst McDonald's. They employees just dont give a care and it shows in the food. It took 15 minutes to order and another 20 for cold food.
  • NE
    NIAH ESSENTIALS
    Dec 12, 2025
    5.0
    Best McDonald's in midtown!
  • DC
    Dederic Crisp
    Nov 20, 2025
    1.0
    I visited this location todau(11/20/25) approximately 11:45am the order taker was “ok”(he didn’t greet me at the window or thanked me), when I reached the pickup window the cashier was too busy talking about her family to even notice that I had arrived at the pickup window, she didn’t make eye contact, thanked me or anything, she proceeded to talk about her personal business…all I can say is wow…. I’m embarrassed for this restaurant.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 905 Union Ave, Memphis?

McDonald's in Memphis is open 24 hours every day of the week, from 00:00 to 23:59, including delivery and drive-thru services.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location has a drive-thru that operates 24 hours daily.