Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,565 reviews
5 stars
487
4 stars
265
3 stars
273
2 stars
148
1 star
392
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with cold, overcooked, or incorrect food orders.
Service Speed
Numerous reviews highlighted slow service, with long wait times reported in both drive-thru and lobby.
Staff Attitude
Several customers experienced rude or unprofessional behavior from staff, impacting their overall experience.
Cleanliness
There were complaints about unsanitary conditions, particularly in the restroom and food handling.
Customer Service
While some praised friendly staff, many reviews indicated a lack of consistency in customer service quality.
- VJVictoria JordanJan 2, 20261.0My food was super old and the girl (red hair) caught an attitude with me because I wanted fresh food! I really should have asked for my money back instead of requesting for fresh food! I’m now pulled down waiting on my food and I have a strong feeling, it’s going to be WRONG!
- JJJessicaDec 29, 20255.0Quick stop in Memphis I've never seen in a Mc Donalds a perfect burguer bun.
- JTJohn ThompsonDec 1, 20251.0They do not support commercial drivers so why should we support them. As a School Bus driver, If I cannot stop and use the restroom when I am on my route, I am not going to stop when I am in my personal vehicle.
- HHHaroldDec 1, 20251.0Highly unprofessional and slow
- JWJt WhiteNov 25, 20251.0Every time I come to this location, the food is cold. On this particular visit, my fish sandwich was burnt. I had to drive back to the location to get a remake, which took an extra 15 minutes. A team member came in from outside, didn’t wash her hands, and started bagging orders—very unsanitary. I will never visit this location again. The customer service should be much better because you never know what someone is going through, and they can’t even get fresh food. Being tired from work and having to drive back to the location and get out of the car is very inconsiderate to the customer.
Frequently Asked Questions About McDonald's
What are the regular dining hours at this McDonald's location?
The McDonald's at 5084 Summer Ave, Memphis, TN is open daily from 6:00 AM to 9:00 PM for dining.
What are the drive-thru hours for this McDonald's?
The drive-thru is open every day from 6:00 AM until 1:00 AM the next day.
Can I order delivery from this McDonald's?
Yes, delivery is available daily from 6:00 AM to 10:45 PM. You can order online at https://mcdonalds.order.online/business/-5579.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's offer mobile ordering and curbside pickup?
Yes, the location offers curbside pickup, delivery (including no-contact and same-day delivery), and mobile ordering services.
Is there a drive-thru available at this McDonald's?
Yes, this McDonald's location has a drive-thru that operates daily from 6:00 AM to 1:00 AM.
Which apps can I use to order from this McDonald's?
You can order using the McDonald's app available on the App Store and Google Play Store. Links: iOS: https://apps.apple.com/us/app/mcdonalds/id922103212 and Android: https://play.google.com/store/apps/details?id=com.mcdonalds.app&hl=en_US.
Are there other dining options nearby this McDonald's?
Nearby dining options include Tacotitlan, a Mexican restaurant and fast food place, Lobster King specializing in seafood and Cajun cuisine, and Subway, known for sandwiches and fast food.
What grocery stores are close to this McDonald's for convenient shopping?
Nearby grocery stores such as Rio Grande, Save-A-Lot, and Dollar Tree make it easy to combine your visit with shopping essentials or snacks.
Are there any health-related services near this McDonald's?
Yes, VIPcare Memphis - Summer Ave, Bluff City Multi Specialty Clinic, Imperial Dental PLLC, and Summer Avenue Eyecare provide medical care, dental, and eye care services nearby.