McDonald's

3.2
1565 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5084 Summer Ave, Memphis, TN
38122, United States

Hours

Reviews

3.2
1,565 reviews
5 stars
487
4 stars
265
3 stars
273
2 stars
148
1 star
392

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with cold, overcooked, or incorrect food orders.

Service Speed

Numerous reviews highlighted slow service, with long wait times reported in both drive-thru and lobby.

Staff Attitude

Several customers experienced rude or unprofessional behavior from staff, impacting their overall experience.

Cleanliness

There were complaints about unsanitary conditions, particularly in the restroom and food handling.

Customer Service

While some praised friendly staff, many reviews indicated a lack of consistency in customer service quality.
  • VJ
    Victoria Jordan
    Jan 2, 2026
    1.0
    My food was super old and the girl (red hair) caught an attitude with me because I wanted fresh food! I really should have asked for my money back instead of requesting for fresh food! I’m now pulled down waiting on my food and I have a strong feeling, it’s going to be WRONG!
  • JJ
    Jessica
    Dec 29, 2025
    5.0
    Quick stop in Memphis I've never seen in a Mc Donalds a perfect burguer bun.
  • JT
    John Thompson
    Dec 1, 2025
    1.0
    They do not support commercial drivers so why should we support them. As a School Bus driver, If I cannot stop and use the restroom when I am on my route, I am not going to stop when I am in my personal vehicle.
  • HH
    Harold
    Dec 1, 2025
    1.0
    Highly unprofessional and slow
  • JW
    Jt White
    Nov 25, 2025
    1.0
    Every time I come to this location, the food is cold. On this particular visit, my fish sandwich was burnt. I had to drive back to the location to get a remake, which took an extra 15 minutes. A team member came in from outside, didn’t wash her hands, and started bagging orders—very unsanitary. I will never visit this location again. The customer service should be much better because you never know what someone is going through, and they can’t even get fresh food. Being tired from work and having to drive back to the location and get out of the car is very inconsiderate to the customer.

Frequently Asked Questions About McDonald's

What are the regular dining hours at this McDonald's location?

The McDonald's at 5084 Summer Ave, Memphis, TN is open daily from 6:00 AM to 9:00 PM for dining.

What are the drive-thru hours for this McDonald's?

The drive-thru is open every day from 6:00 AM until 1:00 AM the next day.