Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,685 reviews
5 stars
562
4 stars
334
3 stars
296
2 stars
152
1 star
341
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with issues such as cold fries, incorrect orders, and poorly prepared items.
Customer Service
Many reviews highlighted poor customer service, including rude staff, long wait times, and unprofessional behavior from management.
Cleanliness
The restaurant was noted for having clean dining areas, but some customers reported unsanitary conditions in food preparation.
Speed of Service
Numerous customers experienced long wait times, particularly during busy hours, leading to frustration.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members and enjoyed their meals, indicating that experiences can vary.
- WGWesley GomezNov 9, 20255.0Mutazz McKinney did above and beyond! He should be promoted immediately!
- CBChris BynumNov 1, 20251.0Waiting 20 minutes for my order, lobby with people Waiting. Kitchen full of staff ignoring everyone.
- LBLetavius BarnesOct 29, 20255.0The best tasting McDonald's hands down.
- ABAshanti BoydOct 8, 20251.0Terrible customer service. I ordered a coffee and asked for cream and Splenda inside and the lady gave me everything separately. When I asked her could she make it (which every location usually does this without asking) because I had somewhere to be, she coughed without covering her mouth. So obviously, I did it myself. So disgusting. Will never return.
- GDGregory DominguezOct 5, 20251.0Tonight's manager unprofessional.
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's on Poplar Dr in Memphis?
The McDonald's on Poplar Dr in Memphis is open from 5:00 AM to 9:00 PM every day of the week.
What are the delivery hours for this McDonald's location?
Delivery is available daily from 6:00 AM to 10:45 PM at this McDonald's.
Does this McDonald's offer a drive-thru service and what are its hours?
Yes, this McDonald's has a drive-thru open daily from 5:00 AM to 1:00 AM.
Which services are available for food pickup and delivery?
Available services include curbside pickup, delivery, same day delivery, and no-contact delivery.
How can I place an order for delivery from this McDonald's?
You can order delivery online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on Apple's App Store and Google Play.
What payment options does this McDonald's accept?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Where is this McDonald's located?
It is located at 5263 Poplar Dr, Memphis, TN 38119, USA.
Are there any notable restaurants near this McDonald's?
Nearby restaurants include Corky's Ribs & BBQ and Taco Bell, which are great options if you're exploring different dining choices in the area.
Which hotels are close to this McDonald's for travelers?
Nearby hotels include Hampton Inn Memphis-Poplar and Hampton by Hilton, convenient for visitors looking for accommodation near this McDonald's.
What other essential services are near the McDonald's at Poplar Dr?
Important nearby services include banks like Bank of America and Renasant Bank, as well as dentists like Thomas C. Patterson, DDS and American Family Dentistry.