Brand Certified
McDonald's
3.4(1701 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
5263 Poplar Dr, Memphis, TN
38119, United States
Certified by McDonald's • Feb 22, 2026
(901) 244-5625
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.4
1,701 reviews
5 stars
569
4 stars
335
3 stars
299
2 stars
156
1 star
342
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising staff for friendliness and efficiency, while others report rudeness and unprofessional behavior.
Food Quality
Food quality is inconsistent; some customers enjoyed fresh and hot meals, while others received cold or incorrect orders.
Order Accuracy
Many reviews highlight issues with order accuracy, including missing items and incorrect food preparation.
Wait Times
Customers frequently mention long wait times, particularly during busy hours, leading to frustration.
Cleanliness
The restaurant is generally noted for cleanliness, but some reviews mention unsanitary conditions and poor food handling practices.
- JNJacqueline Noel3 days ago2.0Ordered fries, drink, pie, the young lady that took my money was kind and courteous, the lady with the long gold hair at the next window is not good representation, unprofessional, talked snappy, never said thank you! I've stopped here before and was never met with such a bad attitude.
- JMJoseph MorganFeb 3, 20264.0My combo was good on Feb.2 when I got off work at 11pm again the crew did great
- MHMarsha HudsonJan 25, 20265.0Hot fries
- MGMartin GriggsJan 7, 20263.0The sausage mcmuffin with egg was only 2.50. Unfortunately I think it was leftover from yesterday. Very hard, and tough.
- AHAngela HillDec 30, 20255.0I would like to say Thank you! Ashley has great customer service and leadership skills! My sister and I lives close to another McDonald's, but we drive to this location because of Ashley's customer service. Every time she is there. Our food was fresh and delicious. Thank you to the team as well. We ordered two fish sandwiches and a Mcdouble meal. I will see you all next week! Happy New Year! Keep up the great work!
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's on Poplar Dr in Memphis?
The McDonald's on Poplar Dr in Memphis is open from 5:00 AM to 9:00 PM every day of the week.
What are the delivery hours for this McDonald's location?
Delivery is available daily from 6:00 AM to 10:45 PM at this McDonald's.
Does this McDonald's offer a drive-thru service and what are its hours?
Yes, this McDonald's has a drive-thru open daily from 5:00 AM to 1:00 AM.
Which services are available for food pickup and delivery?
Available services include curbside pickup, delivery, same day delivery, and no-contact delivery.
How can I place an order for delivery from this McDonald's?
You can order delivery online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on Apple's App Store and Google Play.
What payment options does this McDonald's accept?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Where is this McDonald's located?
It is located at 5263 Poplar Dr, Memphis, TN 38119, USA.
Are there any notable restaurants near this McDonald's?
Nearby restaurants include Corky's Ribs & BBQ and Taco Bell, which are great options if you're exploring different dining choices in the area.
Which hotels are close to this McDonald's for travelers?
Nearby hotels include Hampton Inn Memphis-Poplar and Hampton by Hilton, convenient for visitors looking for accommodation near this McDonald's.
What other essential services are near the McDonald's at Poplar Dr?
Important nearby services include banks like Bank of America and Renasant Bank, as well as dentists like Thomas C. Patterson, DDS and American Family Dentistry.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
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- Official website