Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,444 reviews
5 stars
442
4 stars
265
3 stars
242
2 stars
138
1 star
357
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently poor customer service, with reports of rude staff, long wait times, and unprofessional behavior.
Food Quality
Customers frequently complained about food being old, cold, or incorrectly prepared, with some even reporting unsanitary conditions.
Service Speed
Many customers experienced long wait times, particularly during shift changes, leading to frustration and dissatisfaction.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty areas and food safety concerns.
Mixed Experiences
While some customers reported good service and food quality, these positive experiences were overshadowed by the majority of negative feedback.
- JHJohn HessNov 4, 20255.0Great fresh food. Friendly staff. Drive thru line was long but moved efficiently.
- MKMOHANAD KHAROOFOct 30, 20251.0Bad customer service
- MPMarkeisha PottsOct 12, 20251.0They are trifling they will give you anything my food was old like it’s been sitting for a whole week and drinks are not the drinks I ordered they don’t give a damn what they give you
- THTee HarrisOct 11, 20254.0Followed directions
- EGEmily GranadosOct 3, 20251.0We had a mobile order for the drive thru and the took forever so i went inside then they said we had to be outside in the drive thru they said the were slow cuz of a shift change but when i was in side one girl said im to sick for this and when i looked up she didn’t have a mask on that it unsanitary and disgusting i went back outside and waited forever again and no one answer the speaker box i finally got to the window and they were rude not listening to what i said and trying to brush me off will always do curbside from now on IF i come back
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 3636 S Mendenhall Rd, Memphis?
This McDonald's location is open 24 hours a day, 7 days a week.
Does this McDonald's offer delivery and what are the delivery hours?
Yes, delivery is available 24/7 at this location.
Is there a drive-thru service available and when is it open?
Yes, the drive-thru is open 24 hours daily.
What pickup and delivery services does this McDonald's provide?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery.
What payment options are accepted at this McDonald's?
Payments can be made using American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What services are available at the McDonald's on S Mendenhall Rd?
Available services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
How can I order from this McDonald's using a mobile app?
You can order via the McDonald's App available on iOS and Android, or use their online ordering links.
What are some nearby food and dining options around this McDonald's?
Nearby dining options include Rancho Grande (Mexican restaurant), La Costa Restaurante Bar and Grill, Subway, Burger King, Rally's burger restaurant, and CK's Coffee Shop.
Are there places nearby where I can shop for clothing or accessories?
Yes, Matrero Western Wear is nearby for clothing, and Wireless Leaders Winchester 4 and Metro by T-Mobile offer mobile phones and accessories.
What entertainment or leisure spots are near this McDonald's?
Entertainment venues nearby include The FearZone amusement park, Blue Hookah Lounge, Xplicit Lounge, Memphis Venue, and The Venue lounges and bars.