Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
2.7
1,587 reviews
5 stars
332
4 stars
219
3 stars
265
2 stars
154
1 star
617
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently poor customer service, with staff displaying rude attitudes and a lack of professionalism.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Cleanliness
Several reviews mentioned dirty conditions in the restaurant and restrooms, contributing to a negative dining experience.
Speed of Service
Customers frequently complained about long wait times in both the drive-thru and inside the restaurant, often exceeding reasonable expectations for fast food.
Food Quality
Feedback indicated that food quality was often subpar, with complaints about cold, stale, or poorly prepared items.
- GDGanesh DivakaranDec 31, 20251.0Worst customer service and gave us the wrong order, drink and bad attitude
- SWSonia WadeNov 26, 20251.0The cashier took 5 minutes to come to the manager kept yelling for her in the back. She came to the register with an attitude and thought I wanted her to touch anything I was going to eat. They dropped a box of sauces on the food the manager said don't throw them away they still good even though they hit the food. Do not eat here!
- AFAdam FergusonNov 25, 20251.0I went in to give my order and the kiosks were down. No big deal, until the lady behind the counter said she needed a manger to take the order. After staning there for 10 minutes I left. The manager couldn't be bothered.
- DMDeShonta MooreOct 25, 20251.0I was just there, 10/25/2025 at 12:47, the young lady had an attitude as soon as we pulled to the 2nd window, did not get her name but she was wearing glasses. She asked, did we have sprite, I asked what's the order. And she was just damn rude.
- CGChelsea GovanOct 11, 20251.0Worst place ever. The whole team there are very rude, even the managers. I will never go back there again. They are nasty toooo.
Frequently Asked Questions About McDonald's
What are the delivery hours for McDonald's at 3805 Hacks Crossing Rd in Memphis, TN?
Delivery is available daily from 5:30 AM to 11:30 PM.
What are the drive-through hours at this McDonald's location?
The drive-through is open every day from 5:30 AM to midnight.
What pickup and delivery services does this McDonald's offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Which payment methods are accepted at this McDonald's?
You can pay using American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What are the restaurant hours for dine-in or walk-in customers?
This McDonald's is open daily from 7:00 AM to 8:00 PM.
Does this McDonald's location have a drive-thru?
Yes, this location features a drive-thru service.
Where can I order McDonald's for delivery or pickup online?
You can place orders online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on iOS and Android.
What nearby fast food restaurants can I find around McDonald's at 3805 Hacks Crossing Rd?
Nearby fast food options include Zaxby's Chicken Fingers & Buffalo Wings, Bojangles, and another McDonald's location.
Are there any nearby services that could complement your visit to McDonald's?
Yes, you can visit nearby places like Firestone Complete Auto Care or USPS for automotive and shipping needs during your trip.
What nearby restaurants could I try before or after visiting McDonald's?
You might enjoy dining at Applebee's, Buffalo Wild Wings, McAlister's Deli, or Indian cuisine spots like Cafe India and Saffron Fine Indian Cuisine Memphis TN located nearby.