Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
2.7
1,580 reviews
5 stars
330
4 stars
218
3 stars
265
2 stars
154
1 star
613
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unprofessional behavior from staff, leading to a negative customer experience.
Food Quality
Many customers reported issues with food being cold, poorly prepared, or not fresh, with several instances of incorrect orders.
Slow Service
A significant number of reviews mentioned long wait times in both drive-thru and in-store, often exceeding reasonable expectations for fast food.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty bathrooms and unclean dining areas.
Management Issues
Feedback indicated poor management practices, with staff arguing in front of customers and a lack of accountability for service failures.
- DMDeShonta MooreOct 25, 20251.0I was just there, 10/25/2025 at 12:47, the young lady had an attitude as soon as we pulled to the 2nd window, did not get her name but she was wearing glasses. She asked, did we have sprite, I asked what's the order. And she was just damn rude.
- SESamuel EspinosaOct 13, 20253.0Aburridos para atender al cliente
- CGChelsea GovanOct 11, 20251.0Worst place ever. The whole team there are very rude, even the managers. I will never go back there again. They are nasty toooo.
- EHEdwina HarrissOct 2, 20251.0Went through the drive thru at 7:40am on my way to work , my total was $ 3.39 , I passed the back cash worker a $20 bill and she goes “I don’t have change for that, do you have something smaller” … I was hot ! Breakfast is where the most traffic comes from and your day just started why don’t u have any change . I then called in to speak with a manager and how convenient no one answered the phone either . Yall need to do better ! I didn’t appreciate the service this morning or your staff .
- LBLynadra BrooksSep 26, 20251.0Why does this location close at 8pm?!
Frequently Asked Questions About McDonald's
What are the delivery hours for McDonald's at 3805 Hacks Crossing Rd in Memphis, TN?
Delivery is available daily from 5:30 AM to 11:30 PM.
What are the drive-through hours at this McDonald's location?
The drive-through is open every day from 5:30 AM to midnight.
What pickup and delivery services does this McDonald's offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Which payment methods are accepted at this McDonald's?
You can pay using American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What are the restaurant hours for dine-in or walk-in customers?
This McDonald's is open daily from 7:00 AM to 8:00 PM.
Does this McDonald's location have a drive-thru?
Yes, this location features a drive-thru service.
Where can I order McDonald's for delivery or pickup online?
You can place orders online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on iOS and Android.
What nearby fast food restaurants can I find around McDonald's at 3805 Hacks Crossing Rd?
Nearby fast food options include Zaxby's Chicken Fingers & Buffalo Wings, Bojangles, and another McDonald's location.
Are there any nearby services that could complement your visit to McDonald's?
Yes, you can visit nearby places like Firestone Complete Auto Care or USPS for automotive and shipping needs during your trip.
What nearby restaurants could I try before or after visiting McDonald's?
You might enjoy dining at Applebee's, Buffalo Wild Wings, McAlister's Deli, or Indian cuisine spots like Cafe India and Saffron Fine Indian Cuisine Memphis TN located nearby.