Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.0
2,061 reviews
5 stars
559
4 stars
334
3 stars
321
2 stars
218
1 star
629
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.
Slow Service
Many customers experienced extremely long wait times, both in the drive-thru and inside the restaurant, often exceeding 20 minutes.
Order Accuracy
A significant number of reviews mentioned incorrect orders and missing items, leading to customer frustration.
Cleanliness Issues
Several customers reported unsanitary conditions, including dirty restrooms and unkempt dining areas.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others received cold or poorly prepared food.
- KEKelvin “Yea_bruhbruh” EdwardsNov 16, 20255.0Great
- JSJason StewartNov 15, 20251.0This particular location doesn't deserve a star.... I just know the management over that location doesn't deserve to be represented the way they act in there..... They will just walk right by you at the counter and pick up order area and get mad when you ask them anything order related.... all you hear from them mumbling saying I'm not the only person working here and I'm just one person......Sad situation up there 11-15-25 like between 12-1pm....smh!!!! I canceled my pickup order....
- KDKimberley A. “Destiny” DixonNov 3, 20255.0Food was cold
- KKKeeshiOct 27, 20251.0There's so much I could say, but to keep it short, customer service is trash!!! This location has always been problematic. The Union Avenue location needs to train this location. I would not recommend stopping at this location!!! Save your money!
- BTBrandon ThomasOct 17, 20251.0This is the worst location in history it take you 20 mins to get a cheese burger
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's at 3120 S 3rd, Memphis?
The dining hours are from 7:00 AM to 8:00 PM every day of the week.
What are the delivery service hours for this McDonald's location?
Delivery is available daily from 5:30 AM to 11:30 PM.
Does McDonald's at this location offer drive-thru service and what are its hours?
Yes, drive-thru is available daily from 5:30 AM until midnight.
What types of payment methods does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Which services are available at this McDonald's?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
How can I order food from McDonald's for delivery?
You can order delivery online via https://mcdonalds.order.online/business/-5579 or through the McDonald's App available on iOS and Android.
What COVID-19 delivery options does McDonald's offer?
They provide curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Are there any nearby restaurants or fast food options close to this McDonald's?
Nearby options include another McDonald's, Chester's Chicken, KFC, The Cajun Jerk, and Taqueria Express, offering a variety of fast food and dining choices.
What nearby convenience stores or gas stations are available around McDonald's?
Nearby are Fill-N-Go, Marathon, MAPCO Mart, Fill N Go Travel Center, and Circle K, which can be convenient for fuel and quick stops.
Can customers visit nearby shops or salons while at McDonald's?
Yes, customers can visit nearby places like Pro Nails, Lashes and Brows by Lilly, and Beauty & Beyond for beauty and spa services.