Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.0
1,901 reviews
5 stars
545
4 stars
272
3 stars
349
2 stars
185
1 star
550
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor service, including long wait times, incorrect orders, and rude staff.
Food Consistency
Customers frequently reported issues with food quality, such as cold items, missing ingredients, and incorrect orders.
Cleanliness
The location received complaints about unsanitary conditions, including dirty restrooms and trash in the parking lot.
Operational Hours
Many customers noted that the location was not open 24 hours as advertised, leading to frustration.
Customer Experience
While some reviews praised friendly staff and good food, the overall sentiment leaned towards dissatisfaction with the service and management.
- MMmorgan metz3 days ago1.0Should not be labeled 24 hours if the people inside the restaurant will not take an order in the morning I waited and confirmed people were inside you had nobody spoke up.
- CCCraig CarrJan 1, 20262.0The worse McDonald's in Memphis especially at night had a mobile order waited 11 minutes before someone took my order only 1 car in front of me waited another 6 minutes for food didn't even get my apple pie these young folks or lazy
- SDShaleeia DockeryDec 23, 20251.0This location just needs to be shut down. The workers are literally getting paid to do absolutely nothing or the bare minimum. There have been so many times I went to this location and they were not accepting orders or if they do they only are accepting certain orders with certain food options. Door dash? Please forget it. I ordered an iced coffee, pancakes and sausage for my kids….for myself a steak McMuffin. I received hot coffee! That was spilled all Over my kids food and NO steak muffin. LOL! The workers literally do what they want. This is out of hand. Yall need to get new staff or better management. Ppl spend their hard earned money with this location to only get BS every time or nothing at all. This is unacceptable. Someone has to care!
- CWcasey wheelerDec 23, 20253.0We were traveling home from Atoka, TN and was passing near this location in Frayser. We ordered online the app and pull up to go on. Dining room doors locked and Dining room closed. We went to drive thru and was able to get our order picked up. My wife had ordered 2 round eggs and those normally come in a small container but for some reason they put them in with our daughter's saguage and pancakes. My wife is allergic to saguage so we circled the parking lot and ask for two more eggs. After we pulled up to window they ask for our order back and then swapped with a complete new order with a bad attitude. Soda we ordered were weak and tastless. We had 500 more miles to travel so we just left and got a drink down the road.
- KBKen BoltonDec 23, 20253.0Just stand there and look at u.dont know whether to order from counter or kiosk
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 3149 N Thomas St in Memphis?
McDonald's at 3149 N Thomas St in Memphis operates 24 hours a day, 7 days a week.
Is the drive-thru at this McDonald's location open all day?
Yes, the drive-thru is open 24 hours a day, 7 days a week.
What delivery options are available at this McDonald's?
Delivery options include curbside pickup, delivery, same-day delivery, and no-contact delivery.
Can I order McDonald's food through a mobile app?
Yes, you can order through the McDonald's App available on both iOS and Android devices.
What payment methods does McDonald's accept at this location?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where is this McDonald's located?
This McDonald's is located at 3149 N Thomas St, Memphis, TN 38127, USA.
What services are offered at this McDonald's?
Services offered include DriveThru, GiftCards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there nearby fast food options close to this McDonald's location?
Yes, nearby fast food options include another McDonald's, Subway, and Church's Texas Chicken.
What nearby stores can I visit for groceries or shopping?
You can visit nearby stores like Dollar General, Family Dollar, and Gordin's Foods and Butcher Shoppe for shopping and groceries.
What local services are available near McDonald's for health and wellness?
Nearby health and wellness services include Christ Community Health Services, Vanraj Modhvadia DDS (dentist), and 2001 Vision Center (optometrist).