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McDonald's

3.0
(1905 reviews)

Business Details

3149 N Thomas St, Memphis, TN
38127, United States
(901) 358-3343
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3149 N Thomas St, Memphis, TN
38127, United States

Hours

Reviews

3.0
1,905 reviews
5 stars
547
4 stars
273
3 stars
349
2 stars
185
1 star
551

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely slow service, unresponsive staff, and frequent mistakes with orders.

Food Quality

Many reviews highlighted inconsistent food quality, including cold items, incorrect orders, and unsanitary conditions.

Operational Hours

Customers expressed frustration over the location not being open 24 hours as advertised, with multiple instances of being turned away.

Staff Attitude

Several reviews mentioned rude or indifferent staff, contributing to a negative customer experience.

Mixed Experiences

While many reviews were negative, a few customers did report positive experiences with friendly service and hot food.
  • CH
    Chad Helton
    Jan 31, 2026
    4.0
    Went during the snowstorm. They were out of everything but they did their best with a smile.
  • MM
    morgan metz
    Jan 9, 2026
    1.0
    Should not be labeled 24 hours if the people inside the restaurant will not take an order in the morning I waited and confirmed people were inside you had nobody spoke up.
  • CC
    Craig Carr
    Jan 1, 2026
    2.0
    The worse McDonald's in Memphis especially at night had a mobile order waited 11 minutes before someone took my order only 1 car in front of me waited another 6 minutes for food didn't even get my apple pie these young folks or lazy
  • SD
    Shaleeia Dockery
    Dec 23, 2025
    1.0
    This location just needs to be shut down. The workers are literally getting paid to do absolutely nothing or the bare minimum. There have been so many times I went to this location and they were not accepting orders or if they do they only are accepting certain orders with certain food options. Door dash? Please forget it. I ordered an iced coffee, pancakes and sausage for my kids….for myself a steak McMuffin. I received hot coffee! That was spilled all Over my kids food and NO steak muffin. LOL! The workers literally do what they want. This is out of hand. Yall need to get new staff or better management. Ppl spend their hard earned money with this location to only get BS every time or nothing at all. This is unacceptable. Someone has to care!
  • CW
    casey wheeler
    Dec 23, 2025
    3.0
    We were traveling home from Atoka, TN and was passing near this location in Frayser. We ordered online the app and pull up to go on. Dining room doors locked and Dining room closed. We went to drive thru and was able to get our order picked up. My wife had ordered 2 round eggs and those normally come in a small container but for some reason they put them in with our daughter's saguage and pancakes. My wife is allergic to saguage so we circled the parking lot and ask for two more eggs. After we pulled up to window they ask for our order back and then swapped with a complete new order with a bad attitude. Soda we ordered were weak and tastless. We had 500 more miles to travel so we just left and got a drink down the road.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 3149 N Thomas St in Memphis?

McDonald's at 3149 N Thomas St in Memphis operates 24 hours a day, 7 days a week.

Is the drive-thru at this McDonald's location open all day?

Yes, the drive-thru is open 24 hours a day, 7 days a week.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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