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McDonald's

3.2
(1388 reviews)

Business Details

3224 Jackson Ave, Memphis, TN
38122, United States
(901) 327-7071
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3224 Jackson Ave, Memphis, TN
38122, United States

Hours

Reviews

3.2
1,388 reviews
5 stars
437
4 stars
216
3 stars
272
2 stars
155
1 star
308

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional staff, with many experiences highlighting long wait times and incorrect orders.

Food Quality

Food quality was inconsistent, with complaints about cold items, old food, and incorrect orders, although some customers noted fresh and hot food on occasion.

Cleanliness

Multiple reviews mentioned unsanitary conditions, including dirty bathrooms and overall lack of cleanliness in the restaurant.

Customer Experience

While some customers praised friendly service, many expressed frustration with the overall experience, citing poor communication and lack of urgency from staff.
  • M9
    Manifesting 901
    2 days ago
    1.0
    I stopped this morning 2/24/2026 ordered a bacon egg and cheese biscuit. Opened it up and found a piece of METAL inside! I called twice and no response!
  • BS
    Bradley Schion
    Jan 28, 2026
    1.0
    McDonald's is not what it used to be and I will never eat at another one again. One time about 13 years ago I went to McDonald's for a lovely Caramel Frappé and just about 3/4ths of the way thru, there was a big nasty snot wadd that ce through the straw and never ate there again.
  • MW
    Marcus Williams
    Jan 1, 2026
    1.0
    They need to train everyone from managers to drive thru and cash register. Very rude and unprofessional. I wasn't asked have I ordered I left and took my son to another one in Raleigh
  • SR
    Sharita Reed
    Dec 25, 2025
    3.0
    They ok
  • SH
    Samaria Harris
    Aug 29, 2025
    1.0
    I do not recommend this McDonald it’s horrible from the inside to the outside there menu board is destroyed as if someone ran into it and when I went to the window to order the lady like you have to pull back around well ma’am yall menus board is black out everytime I come to this location either it’s just the staff unprofessional or the food is hard do not go here tired of this McDonald’s!! Shut it down !

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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