Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
2,428 reviews
5 stars
789
4 stars
450
3 stars
407
2 stars
228
1 star
554
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and unhelpful.
Slow Service
Many customers experienced excessively long wait times in both the drive-thru and inside the restaurant, often exceeding 20 minutes.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, indicating a lack of attention to detail.
Food Quality
While some customers received hot and fresh food, many reported cold meals and unsatisfactory quality.
Cleanliness Issues
Several reviews mentioned unsanitary conditions, including dirty restrooms and unkempt dining areas.
- SLShante Lee2 days ago2.0Regrettably, upon my arrival at 7:15am, there were no biscuits available for order. It was stated that they did not have a truck yet.
- ARAilicec RodriguezJan 2, 20261.0Siempre que voy, nunca la máquina de los cafés no sirve, hoy fui y pedí mi steak, egg& cheese bagel y me lo dieron sin el steak, que mal servicio, a parte se molestan si le haces saber que no es lo que pediste, esta fue mi última compra en este McDonald’s
- CRCandace ReedDec 27, 20251.0Current time 3:40 , someone came on the speaker saying we are currently preparing breakfast and never came back to take my order . Vehicles are in the lot and with workers inside . Your location details state 24 hours .
- LHLyjuanica HendersonDec 24, 20251.0Morning breakfast trying to get breakfast here in the morning it’s awful. They have you waiting at the speaker 10 minutes before you can place an order and when you call in to see what’s the holdup management gets very smart with you we are trying to get breakfast before we go to work and it always causes me to be a little late no matter how early I come. Sad it take me 18 minutes in line today merry Christmas Eve 2025
- KHKathleen HollowayDec 21, 20251.0I have enjoyed McDonald’s throughout the years. But this particular Sunday morning on Austin P the good morning and the thank you was so rude that the individual could have kept it at the window. I was having a wonderful morning and my intentions were to set her out and let her know how I felt about it, but that’s not who I am so I thought I would give a review on Austin P the service was not good. People seem to have a really bad attitude. I can take my business somewhere else.. if I spend my money be at least a person at least a person can be kind with a better attitude.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 3363 Austin Peay Hwy in Memphis?
This McDonald's location is open 24 hours a day, every day of the week.
Is the drive-thru at McDonald's on Austin Peay Hwy open all day?
Yes, the drive-thru is open 24/7, allowing you to get your order anytime.
What delivery services does this McDonald's offer?
They provide delivery, curbside pickup, same-day delivery, and no-contact delivery options for customer convenience.
How can I order McDonald's food for delivery?
You can place delivery orders online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on both iOS and Android.
What payment methods are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, it offers a drive-thru that operates 24 hours every day.
Are there any nearby places I can visit before or after dining at McDonald's on Austin Peay Hwy?
Yes, nearby you can visit the Raleigh Community Council, FITficiency gym, or relax at The Salvation Army Family Store & Donation Center.
What options are available nearby if I need auto services after visiting McDonald's?
You can visit Mike's Autoplex for car sales and accessories, or get your car cleaned at Car Wash USA Express or Take 5 Car Wash nearby.
Are there other fast food restaurants near this McDonald's?
Yes, Burger King and Ali's Chop Shop are nearby fast food options if you'd like to explore different menus.
How can I stay updated with this McDonald's offers and promotions?
Follow McDonald's on social media platforms such as X, Instagram (@mcdonalds), TikTok, Facebook, or visit their website for mobile offers and rewards.