Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Location
Hours
Reviews
3.1
1,674 reviews
5 stars
487
4 stars
268
3 stars
269
2 stars
178
1 star
472
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and long wait times for orders.
Food Quality
Customers frequently reported issues with food temperature and incorrect orders, with some items being served cold or stale.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty bathrooms and a messy parking lot.
Operational Issues
Many customers experienced problems with the restaurant's hours and availability, often finding it closed or unresponsive during posted hours.
Mixed Experiences
While some customers praised the food and service, many others had negative experiences, indicating inconsistency in performance.
- MBMichelle branchNov 4, 20251.0Rude people the manger with the one had as well. All of them rolling their eyes and not trying to get simple things like jelly and water. Only to turn around tell someone else to do it then the person they told to do it doesn't want to just do it 10 minutes for water jelly and eye rolls so not satisfying. Makes me believe the food is horrible too. The manager though. I see where the employees get from
- JGJosh GraySep 18, 20251.0Worst McDonald’s in the city!!!!
- JWJerome WilliamsSep 11, 20251.0Waiting in drive there 9/11/25 for 25min asked if I can buy extra bts tiny tan that comes with the kids happy meal. Was ask to come inside to talk with a manager who stated her name was Cynthia. She was rude and very unprofessional there was only 2 people and myself in the lobby . The two people already made there orders and Cynthia the manager just refused to even check . For my artistic 4yrold grandson if they even had the number we needed for the bts tiny tan throw back addition. The manager Cynthia said with a bad attitude ,im not looking through know dang box for that . Im like wow she had know one in line and it would had only taking maybe 5 min to check . But hey the white manager at the location on poplar new German town took the time out to check a day ago and her store was crowded huh? 🤔🤔🤔 and yes im a black man in Memphis , tn
- LDLil DerrickSep 8, 20251.0It always do not have something like ice cream a drink or something. They be all outside the store I watched them come in and went straight to making food .times in a day were they only take mobile orders. They be closed and I order DoorDash and it waste time by saying it open
- CPCharlotte PeckSep 4, 20252.0Iced coffee was more like cream poured over ice. Customer service was nonexistent. After ordering at kiosk it took 15 minutes to get our food.
Frequently Asked Questions About McDonald's
What are McDonald's operating hours at 3377 Winche Ster, Memphis, TN?
McDonald's at 3377 Winche Ster, Memphis, TN is open 24 hours a day, seven days a week.
Does this McDonald's location offer drive-through service?
Yes, the drive-through is open 24/7 every day at this McDonald's location.
Can I order delivery from McDonald's at this location?
Yes, delivery is available daily from 5:00 AM to midnight through their online ordering service.
What types of pickup and delivery options does this McDonald's provide?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I order McDonald's food using a mobile app?
You can order through the McDonald's App available on Apple App Store and Google Play Store, or use the quick link: https://mcdonalds.smart.link/jfeqnrnmr.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where is McDonald's located in Memphis, TN?
It is located at 3377 Winche Ster, Memphis, TN 38118, United States.
What nearby gas stations can I find around McDonald's at 3377 Winche Ster?
Nearby gas stations include Valero, BP, Marathon, On The Run, Hop in, and Exxon fuel stations, which can be convenient for refueling before or after your visit to McDonald's.
Are there other food options near McDonald's on Winche Ster?
Yes, nearby food options include Subway (a sandwich shop), as well as other nearby McDonald's locations you might consider.
What entertainment or service options are available near McDonald's at this location?
Nearby services include Success Styling Salon (beauty and barber services), Pro Nails (nail salon), Redbox (rental kiosks), and the High Rollers Motorcycle Club (dance club and bar), perfect for after your meal.