McDonald's

3.2
1910 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4096 Elvis Presley Blvd, Memphis, TN
38116, United States

Hours

Reviews

3.2
1,910 reviews
5 stars
596
4 stars
313
3 stars
312
2 stars
193
1 star
496

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and long wait times.

Food Quality

Numerous reviews mentioned cold, old, or improperly prepared food.

Cleanliness

Several customers noted unsanitary conditions in the restaurant and kitchen.

Management Issues

Feedback indicated a lack of effective management, with reports of disorganization and unprofessional behavior among staff.

Positive Experiences

Some customers praised specific employees for their friendly service and noted positive experiences despite the overall negative feedback.
  • TG
    Tommy Green
    Nov 14, 2025
    2.0
    The primary issue I encountered was the lengthy wait during nighttime hours. Another problem was the need for faster service. Additionally, during my visit on the same day, I almost damaged my front end while attempting to enter the drive-through. It’s going to be a hazard if they don’t cut it off. Part of the drive-through requires driving past potholes and small water drains, which is a huge hassle. They should simply cut that part off and make it safer for customers. I almost needed a new front end replacement and rims because of the McDonald’s drive-through.
  • EQ
    Ebony Queen
    Nov 3, 2025
    5.0
    I wish I knew the two women names that beyond for the best experience. I was in a rush phone died, trying to place my order online. These women went above and beyond within reason to assist me. Great attitudes, even the young man, I had a brief conversation with very polite very professional. I just want to say thank you guys, for the visit tonight.
  • GM
    Gloria Mitchell
    Nov 3, 2025
    5.0
    This was a door dash order but it was hot and fresh. Prepared exactly how we wanted
  • CB
    Chris Brantley
    Oct 31, 2025
    3.0
    Had to walk through the drive thru because it was 9pm. I still ate😮‍💨🤌🏾 Drive thru only location?
  • GF
    God’s Favorite
    Oct 12, 2025
    1.0
    I deleted my other review, because it was a lot- but anywho if you work at this certain location for this franchise you will never be there long, the quality of food trash, customer service is subpar and the people who’s work there for years don’t care. They will always work for McDonald’s ! PThe turnover rate is not even a turn over rate. It’s really sad I was there for a minute and atleast 10 to 12 people came and left. They would get fired for stupid reasons. Also, if you’re a customer before 2pm your food is taking so long to come out because the Kitchen manger who’s been working at that same location since highschool he’s in his early 20s now does not care. He’s not going nowhere, so why should he care about how long it takes for you to get your food ??? The night crew literally gave me cold food before COLD 🥶

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 4096 Elvis Presley Blvd, Memphis?

McDonald's at this location is open for dining from 7:00 AM to 8:00 PM every day of the week.

Does McDonald's at Elvis Presley Blvd offer 24-hour delivery?

Yes, McDonald's offers delivery 24 hours a day, 7 days a week, from 5:00 AM to 4:59 AM the next day.