McDonald's

3.2
1698 reviews
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Business Details

2200 Covington Pike, Memphis, TN
38128, United States
(901) 382-7500
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2200 Covington Pike, Memphis, TN
38128, United States

Hours

Reviews

3.2
1,698 reviews
5 stars
495
4 stars
325
3 stars
293
2 stars
168
1 star
417

What are people saying?

AI-generated from recent customer reviews

Service Speed

Numerous customers reported extremely slow service, with long wait times at both the drive-thru and inside the restaurant.

Order Accuracy

Many reviews highlighted issues with incorrect or incomplete orders, including missing items and wrong food.

Customer Service

Feedback indicated a lack of professionalism and rudeness from staff, with several customers expressing dissatisfaction with their interactions.

Food Quality

Several customers complained about cold or poorly prepared food, while a few noted that fresh food was enjoyable when received.

Cleanliness

Multiple reviews mentioned unsanitary conditions, including dirty floors and unkempt areas within the restaurant.
  • BQ
    Beautiful Queen
    Nov 16, 2025
    5.0
    Good breakfast the lunch is great if they’re not flooded with customers. Staff is moving faster than their bodies can handle yall gotta give these teens and adults time to get the order right first.
  • DG
    Darren Green
    Oct 28, 2025
    1.0
    Slow and forgot my drink
  • KK
    kyle
    Oct 21, 2025
    1.0
    Well my experience was pretty bad considering I didn't even get to eat. No one was in line I pulled up to the speaker sat there for 5 minutes and then I took off in case they didn't know that I was there waited a few more minutes did it again still nothing. So after about 10 minutes I pulled up to the window and no one came up I guess they were in the back taking a nap or something else more important than doing their job. I thought maybe the hours on here were wrong and it's not 24 hours, but the lights were on the menu was lit up and there was two cars in the parking lot as well so there's definitely people there even if for some reason they weren't open.
  • DW
    Dave W
    Sep 26, 2025
    1.0
    Went to driver thru lane 1. No service. Moved to lane 2, server was slow and didn’t speak into his microphone. Gave up and left.
  • CD
    Cheyenne Rhea McNair DeGroff
    Sep 18, 2025
    1.0
    If your food is fresh its great. But there's no point in waiting for fresh food if you're the only person in line and you wait to order for almost 30 minutes at the speaker to drive around to get their attention just to wait 5 more minutes. Then you are waiting 15 minutes on a medium fry and a large coke.
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 2200 Covington Pike, Memphis?

McDonald's at 2200 Covington Pike is open 24 hours a day, 7 days a week.

When is the drive-thru at this McDonald's location open?

The drive-thru is open 24 hours a day, every day of the week at this location.