Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted consistently poor service, including long wait times, rude staff, and incorrect orders.
Food Freshness
Many customers reported receiving cold or stale food, with several mentioning that items were not fresh or properly prepared.
Customer Experience
While some customers praised individual staff members for their friendliness, overall experiences varied greatly, with many expressing dissatisfaction with the service and atmosphere.
Management Issues
Several reviews pointed to a lack of effective management and training, leading to confusion among staff and poor customer service.
KV
Kimyatta Vaughn
Feb 16, 2026
1.0
Hispanic and Caucasian at the window were very rude after getting my order mixed up with someone else's even after I showed my receipt. Nasty attitudes with terrible service.
KB
Kelandra Burdette
Feb 5, 2026
5.0
The general manager needs to work on her management!!!!!!!!!!!!!!!!! That’s all ima say
XT
X Logistics Transporter
Jan 17, 2026
1.0
Very bad service
NP
Niya Phillips
Jan 3, 2026
1.0
They only do online at 9 / 8 pm very busy only 3 people working , needs to be shut down
JH
Jacob Hays
Dec 6, 2025
1.0
By far the worst steak bagels ive gotten from McDonald's yet..and the frappe machine being "cleaned" come on bunch of good for nothins, if it was dirty you clean it BEFORE the breakfast rush ya know because most people want coffee...with breakfast...weird concept...you guys literally get paid to do this job...and its sad...you think you deserve more for such poor service...unbelievable, im sorry I wasted my money here.