McDonald's

3.2
1768 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2994 Poplar Avenue, Memphis, TN
38111, United States

Hours

Reviews

3.2
1,768 reviews
5 stars
555
4 stars
315
3 stars
309
2 stars
173
1 star
416

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude staff and poor customer service, with many noting long wait times and incorrect orders.

Food Quality

While some customers praised the food as hot and fresh, many others complained about cold food, missing items, and poor preparation.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the restaurant and restrooms, contributing to a negative dining experience.

Staff Attitude

There were numerous mentions of staff being unprofessional and having a negative attitude, impacting overall customer satisfaction.

Drive-Thru Experience

The drive-thru service was often criticized for being slow and inefficient, with many customers experiencing long waits.
  • PS
    porter shaw
    Nov 16, 2025
    1.0
    The majority of the employees are excellent and complete their work with professionalism and compassion to everyone. The managers especially CJ are outstanding and true assets to this location, but there is one employee responsible for cleaning the restaurant who is primarily on the morning shift that has the worst attitude I have ever seen. He appears to be a truly miserable human being who is constantly angry with the world always complaining about anything and everything he can latch onto that he does not agree with or see's as an injustice or slight to him. He ruins the experience for all of the patrons. Hopefully he will find employment elsewhere where he can be content but I doubt it. Unfortunately people like this never change and love to make everyone else miserable.
  • BT
    Brooke Tines
    Nov 14, 2025
    1.0
    Everytime I come here I am in the driveway through line for at least 15 minutes. They take forever to answer the speaker. The last time I went they had me waiting almost 20 minutes in a parking spot for ONE meal.
  • LB
    Lauren Brinkman
    Nov 14, 2025
    2.0
    This location is either really great or really awful. They serve 2 cars at a time in the drive thru and you sit at the speaker waiting until there are no cars getting their food. Take more than 2 orders at a time!!
  • DG
    David Gingold
    Oct 9, 2025
    1.0
    Cold food, disgruntled employees, worst McDonalds in Memphis.
  • CM
    Cindy Mannie
    Oct 4, 2025
    4.0
    Always make my order right !!! That's saying a lot for McDonald's. I'm closer to two others, but I'd rather drive a little for better service.

Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's at 2994 Poplar Avenue, Memphis?

McDonald's is open 24 hours every day of the week.

Does this McDonald's location offer delivery service?

Yes, delivery is available daily from 5:30 AM to midnight on most days and until 3:59 AM on Fridays and Saturdays.