Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported rude staff and poor customer service, with many noting long wait times and incorrect orders.
Food Quality
While some customers praised the food as hot and fresh, many others complained about cold food, missing items, and poor preparation.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the restaurant and restrooms, contributing to a negative dining experience.
Staff Attitude
There were numerous mentions of staff being unprofessional and having a negative attitude, impacting overall customer satisfaction.
Drive-Thru Experience
The drive-thru service was often criticized for being slow and inefficient, with many customers experiencing long waits.
PS
porter shaw
Nov 16, 2025
1.0
The majority of the employees are excellent and complete their work with professionalism and compassion to everyone. The managers especially CJ are outstanding and true assets to this location, but there is one employee responsible for cleaning the restaurant who is primarily on the morning shift that has the worst attitude I have ever seen. He appears to be a truly miserable human being who is constantly angry with the world always complaining about anything and everything he can latch onto that he does not agree with or see's as an injustice or slight to him. He ruins the experience for all of the patrons. Hopefully he will find employment elsewhere where he can be content but I doubt it. Unfortunately people like this never change and love to make everyone else miserable.
BT
Brooke Tines
Nov 14, 2025
1.0
Everytime I come here I am in the driveway through line for at least 15 minutes. They take forever to answer the speaker. The last time I went they had me waiting almost 20 minutes in a parking spot for ONE meal.
LB
Lauren Brinkman
Nov 14, 2025
2.0
This location is either really great or really awful. They serve 2 cars at a time in the drive thru and you sit at the speaker waiting until there are no cars getting their food. Take more than 2 orders at a time!!
DG
David Gingold
Oct 9, 2025
1.0
Cold food, disgruntled employees, worst McDonalds in Memphis.
CM
Cindy Mannie
Oct 4, 2025
4.0
Always make my order right !!! That's saying a lot for McDonald's. I'm closer to two others, but I'd rather drive a little for better service.
What are the opening hours of McDonald's at 2994 Poplar Avenue, Memphis?
McDonald's is open 24 hours every day of the week.
Does this McDonald's location offer delivery service?
Yes, delivery is available daily from 5:30 AM to midnight on most days and until 3:59 AM on Fridays and Saturdays.
What payment options are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a drive-thru available at this McDonald's?
Yes, the drive-thru is open 24 hours every day for your convenience.
What services does this McDonald's location provide?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
Can I order McDonald's through a mobile app?
Yes, you can order via the McDonald's app available on iOS and Android.
What types of food and dining options does this McDonald's offer?
This McDonald's offers a variety of menu options including breakfast, burgers, sandwiches, coffee, ice cream, and frozen yogurt.
Are there other McDonald's locations near this McDonald's on Poplar Avenue in Memphis?
Yes, there are other McDonald's restaurants nearby, providing more options if you are in the area.
What nearby places can I visit after dining at McDonald's on Poplar Avenue?
Nearby places include Satellite Healthcare Chickasaw Gardens, Family Dollar stores, and Benjamin L. Hooks Central Library for health services, shopping, and community resources.
How can nearby transit and conveniences help me access McDonald's on Poplar Avenue?
Nearby convenience stores like Chickasaw Express and gas stations like Shell can assist with quick stops, while transit-friendly spots make it easier to find your way to McDonald's.