McDonald's

3.2
1773 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2994 Poplar Avenue, Memphis, TN
38111, United States

Hours

Reviews

3.2
1,773 reviews
5 stars
556
4 stars
317
3 stars
307
2 stars
173
1 star
420

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in the drive-thru and inside the restaurant, often exceeding 20 minutes.

Food Quality

Many reviews mentioned cold or poorly prepared food, with complaints about items being stale or missing.

Staff Attitude

Several customers noted rude or unprofessional behavior from staff, impacting their overall experience.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the restaurant and restrooms.
  • CP
    Christofer Phillips
    2 days ago
    4.0
    Had to wait 15 minutes for 1 small coffee and watch 4 others come and go before i got it
  • SS
    SR. Mahmoud S
    Dec 10, 2025
    1.0
    That’s very bad when I order my coffee without any ice, they give it to me with extra ice but I think because I got it for free so they didn’t care about the points. Why are you add the point if you will not care about this I just throw it away and lose my points.
  • BV
    Bela Valentino
    Dec 4, 2025
    1.0
    Haven't had mcdonalds in ages bc it was so bad last time I tried. The food was cold when they handed me tge bag. The food is obviously leftover from lunch. The bread maybe leftover over from last year it is so hard. Thanks for taking my money again and giving me inedible food. I can skip mcdonalds again for at least another year. It's magical how all these big chain fast food companies keep seeing their profits slipping amd think what they need is to have a Grinch partnership to drive sales back up. Just serve edible food without the attitude. It s really simple but ya ll wont pay more to get better employees. You d rather skimp on payroll costs, drive away customers by serving disgusting food, and then wonder why your restaurant is slow at 5.30 pm.
  • FV
    Fun Day Vlogs
    Dec 2, 2025
    1.0
    Waited in drive thru for over 5 minutes and no answer at all. The place wasn't even busy. One car was at the window
  • PS
    porter shaw
    Nov 16, 2025
    1.0
    The majority of the employees are excellent and complete their work with professionalism and compassion to everyone. The managers especially CJ are outstanding and true assets to this location, but there is one employee responsible for cleaning the restaurant who is primarily on the morning shift that has the worst attitude I have ever seen. He appears to be a truly miserable human being who is constantly angry with the world always complaining about anything and everything he can latch onto that he does not agree with or see's as an injustice or slight to him. He ruins the experience for all of the patrons. Hopefully he will find employment elsewhere where he can be content but I doubt it. Unfortunately people like this never change and love to make everyone else miserable.

Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's at 2994 Poplar Avenue, Memphis?

McDonald's is open 24 hours every day of the week.

Does this McDonald's location offer delivery service?

Yes, delivery is available daily from 5:30 AM to midnight on most days and until 3:59 AM on Fridays and Saturdays.