McDonald's

3.1
1350 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1861 S 3rd, Memphis, TN
38109, United States

Hours

Reviews

3.1
1,350 reviews
5 stars
379
4 stars
212
3 stars
231
2 stars
154
1 star
374

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 20-30 minutes, both in the drive-thru and inside the restaurant.

Staff Attitude

Many reviews highlighted rude and unprofessional behavior from staff, with several customers feeling disrespected or ignored.

Food Quality

There were numerous complaints about food quality, including cold, old, or improperly prepared items, as well as issues with cleanliness.

Cleanliness

The establishment was often described as dirty, with unsanitary conditions reported in both the dining area and restrooms.

Management Issues

Customers expressed concerns about poor management, including being short-staffed and lack of urgency among employees.
  • GM
    G M
    3 days ago
    5.0
    They got a creepy clown there. He will try to make your kids laugh, but as everyone knows, clown scare the crap out of people.
  • RJ
    Rick James
    Dec 19, 2025
    1.0
    Made me wait for over 15 minutes in the drive-through to even attempt to order. Then I find out they dont have any coffee? Avoid this location at all costs.
  • PV
    Patricia Vaughn
    Dec 11, 2025
    1.0
    People are rude and food was cold
  • AC
    Al Cash
    Dec 3, 2025
    1.0
    I wish I could get away with zero stars! First start out with the kiosk took my order and yes I "used" points for some nuggets and went to pay for a drink for myself and one for a homeless guy that asked for one. Went to pay and the kiosk wouldn't take my order so I pressed pay at counter. Went to counter and the lady started off and said I should have clicked pay at counter which I did so I had to pay for everything even know it took my points at the kiosk. The drink I wanted they didn't have so I had to take a coke. Waited 20 minutes for 2 drinks and nuggets. The coke was not even full and had a citrus taste to it and when I told them they got the whole staff to start laughing at me saying "we just poured that out of a can". $3 for a can drink that could have mixed with something else because it was not a can coke only. Tasted almost like hi c mixed with it. Almost $12 and 6000 points for 10 nuggets and 2 can drinks and to be laughed at by the whole staff after they took 20 minutes to make the order and couldn't even get there drink orders correct with the other customers. Since when did McDonald's become a bar were they have license to mix drinks? Btw I threw my drink in the trash. I went to the other McDonald's on third Street last week and it was trashed and full of half naked beggers so I went to this one. NEVER again will I go to either of these and if I find the owner owns anymore in town I will not go to them either. I hope this to be found by higher up and they can either clean these facilities up or shut them down. I didn't know McDonald's had a license to sale a drink that is not labeled for individual sale and when you get a can from a 12 pack and charge $3 for it that's what you are doing and when you do it out of your customers sight then they bring the taste issue to you don't laugh at them.
  • MM
    Monica Mills
    Oct 17, 2025
    2.0
    When I pick my food up, there wasn’t a monopoly piece on my large fries so I’m asking the manager. Is there a way I can get a piece for my fries? She had a whole attitude. She can’t do it. She had a whole attitude then another customer came back in because he was missing something. She asked for the receipt with an attitude and snatched his bag like she has a whole attitude. I don’t know what’s her problem or what’s going on in her life, but she really needs to fix. Whatever is going on in her life because being rude to customers she should’ve came to me with more respect and I could understand That you do run out of things just attention to all the customers going to McDonald’s on third 1861. They do not have the monopoly piece on the large McDonald’s fries and please don’t ask cause the manager gonna have a whole attitude with you.

Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's located at 1861 S 3rd, Memphis, TN?

McDonald's at 1861 S 3rd is open daily from 6:00 AM to 10:00 PM for regular dining.

Does this McDonald's location have drive-thru service and what are its hours?

Yes, this McDonald's offers a drive-thru service open Monday through Thursday and Sunday from 5:00 AM to midnight, and Friday and Saturday from 5:00 AM to 1:00 AM.