McDonald's

3.1
1344 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1861 S 3rd, Memphis, TN
38109, United States

Hours

Reviews

3.1
1,344 reviews
5 stars
378
4 stars
211
3 stars
231
2 stars
154
1 star
370

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, both in the drive-thru and inside the restaurant.

Staff Attitude

Many reviews highlighted rude or unprofessional behavior from staff, impacting the overall customer experience.

Food Quality

There were numerous complaints about food quality, including old or improperly prepared items.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty restrooms and food prep areas.

Management Issues

Reviews indicated poor management practices, including being short-staffed and lack of urgency among employees.
  • JM
    Jacqueline Morgan
    Oct 20, 2025
    1.0
    Just be ready to be in line 45 minute or more
  • MM
    Monica Mills
    Oct 17, 2025
    2.0
    When I pick my food up, there wasn’t a monopoly piece on my large fries so I’m asking the manager. Is there a way I can get a piece for my fries? She had a whole attitude. She can’t do it. She had a whole attitude then another customer came back in because he was missing something. She asked for the receipt with an attitude and snatched his bag like she has a whole attitude. I don’t know what’s her problem or what’s going on in her life, but she really needs to fix. Whatever is going on in her life because being rude to customers she should’ve came to me with more respect and I could understand That you do run out of things just attention to all the customers going to McDonald’s on third 1861. They do not have the monopoly piece on the large McDonald’s fries and please don’t ask cause the manager gonna have a whole attitude with you.
  • KW
    Karolyn White
    Sep 21, 2025
    4.0
    Ok
  • LG
    Leslie Gilbert
    Sep 16, 2025
    1.0
    This location is absolutely the worst and the most horrible restaurant I've ever been to anywhere. They are incredibly slow. You're sitting in the drive-thru for at least 20 to 30 minutes before you can order and get your food. Same as on the inside. Stores not kept. Very clean.
  • OV
    Oscar V
    Aug 27, 2025
    4.0
    Got breakfast here and it was ordered fast and handed to me faster. Would be backnfor more.

Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's located at 1861 S 3rd, Memphis, TN?

McDonald's at 1861 S 3rd is open daily from 6:00 AM to 10:00 PM for regular dining.

Does this McDonald's location have drive-thru service and what are its hours?

Yes, this McDonald's offers a drive-thru service open Monday through Thursday and Sunday from 5:00 AM to midnight, and Friday and Saturday from 5:00 AM to 1:00 AM.