McDonald's

3.2
1934 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1755 Getwell Road, Memphis, TN
38111, United States

Hours

Reviews

3.2
1,934 reviews
5 stars
572
4 stars
361
3 stars
345
2 stars
194
1 star
462

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times.

Food Freshness

The quality and freshness of food were inconsistent, with many complaints about cold or improperly prepared items.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty dining areas and restrooms.

Staff Attitude

Customer service varied greatly, with some praising friendly staff while others criticized rude behavior.

Operational Issues

Customers noted frequent shortages of menu items and problems with the drive-thru service, including being closed during posted hours.
  • JH
    jewels Houston
    6 days ago
    1.0
    This is the most unprofessional McDonald I’ve ever been to. The manager started cussing at us because their frappe machine was down and we order in the app. We asked about a refund and manager started cussing us out because we have to do it on the McDonald app. Manager refused to give us corporate number or her name. Best believe we will get corporate number and complain. It’s the manager with the fake blue eyes is the most ratchet person I’ve ever interacted with in food. They need to fire her immediately!!!! If i could give one start i would!!!!
  • TK
    TOMMY .K
    Oct 17, 2025
    5.0
    I have tears in my eyes writing this 😆 to the crew that was at today around 1:30pm I love you too my food was made with so much love i had to leave a review ❤️ 😍 💖
  • SC
    Samantha Cleveland
    Oct 16, 2025
    1.0
    They're always out of something and completely rude !! Even management
  • KW
    Karolyn White
    Sep 21, 2025
    3.0
    It was ok
  • DL
    Donna Lambert
    Sep 16, 2025
    5.0
    Usually but not always on point.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 1755 Getwell Road?

McDonald's at 1755 Getwell Road is open 24 hours a day, seven days a week.

Does this McDonald's location have a drive-thru service?

Yes, this McDonald's offers a drive-thru service that is open 24/7.