McDonald's

3.2
1943 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1755 Getwell Road, Memphis, TN
38111, United States

Hours

Reviews

3.2
1,943 reviews
5 stars
575
4 stars
364
3 stars
346
2 stars
194
1 star
464

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including rude staff and unprofessional behavior from management.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted, leading to customer frustration.

Speed of Service

Customers consistently mentioned long wait times in the drive-thru and for food orders, often exceeding acceptable limits.

Food Quality

Mixed reviews on food quality, with some customers receiving cold or poorly prepared items, while others praised freshness.

Cleanliness

Several reviews highlighted issues with cleanliness, including dirty dining areas and unsanitary conditions.
  • BA
    Blessed Always
    Dec 18, 2025
    3.0
    This location is mid. One of the managers he was very upbeat and professional. But the others definitely need customer service training. No matter where the location is customer service should be top tier. They don't greet you just blah. Customer service they need bad
  • CA
    Chris Armstead
    Dec 10, 2025
    1.0
    The drive thru is sooo slow!!! This is terrible ‼️ In line for over 10 mins
  • CC
    cboyd73
    Nov 29, 2025
    1.0
    I have tried this place several times because it’s conveniently located on the way to my job. EVERY SINGLE TIME there is something wrong with my order or the experience. Order wrong, onions on my sandwich when I said no onions, no catchup, waiting for excessively long time in the drive through, out of orange juice, out of Dr Pepper, ALWAYS SOMETHING! I’m done with this location. I will never return. Save your time and money and stop somewhere else.
  • JH
    jewels Houston
    Nov 18, 2025
    1.0
    This is the most unprofessional McDonald I’ve ever been to. The manager started cussing at us because their frappe machine was down and we order in the app. We asked about a refund and manager started cussing us out because we have to do it on the McDonald app. Manager refused to give us corporate number or her name. Best believe we will get corporate number and complain. It’s the manager with the fake blue eyes is the most ratchet person I’ve ever interacted with in food. They need to fire her immediately!!!! If i could give one start i would!!!!
  • TK
    TOMMY .K
    Oct 17, 2025
    5.0
    I have tears in my eyes writing this 😆 to the crew that was at today around 1:30pm I love you too my food was made with so much love i had to leave a review ❤️ 😍 💖

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 1755 Getwell Road?

McDonald's at 1755 Getwell Road is open 24 hours a day, seven days a week.

Does this McDonald's location have a drive-thru service?

Yes, this McDonald's offers a drive-thru service that is open 24/7.