McDonald's

2.9
1728 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1666 Winchester, Memphis, TN
38116, United States

Hours

Reviews

2.9
1,728 reviews
5 stars
442
4 stars
261
3 stars
312
2 stars
182
1 star
531

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported extremely poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, including stale items, undercooked meat, and incorrect orders.

Cleanliness

Several customers noted that the restaurant was dirty and unsanitary, affecting their dining experience.

Positive Experiences

Despite the negative feedback, some customers praised the food and service during specific visits, indicating inconsistency in performance.
  • CV
    Carolyn Vargas
    Dec 27, 2025
    1.0
    Big mac was a skinny piece of meat on a bun with dash of mustard and ketchup and one pickle. Wouldn't go back again waste of money
  • MM
    MRS.MCCRAW
    Dec 10, 2025
    1.0
    Really didn't want to give any stars. Got the $7 double cheeseburger meal fries were good and hot cookies perfect so I didn't even bothered to check my sandwich because everything seemed fresh. Got to work my sandwich was stale, lettuce brown, cheese wasn't melted just awful tomatoes size of an half dollar... Got an frappe and it was watery but still drunk it instantly stomach starts hurting, tried calling asked for a manager young man put me on hold forever manager didn't come to the phone.... So that'll be my last time eating there CAUSE NO.. Its Sad when you got to go far out of the way to get good food and customer service
  • AN
    Aike Natsuike
    Dec 4, 2025
    5.0
    Beautiful setting and welcoming people
  • LL
    Liam Lavelle
    Dec 1, 2025
    5.0
    Its a McDonalds, fast service, food was fresh and my order was correct, including all customizations.
  • EC
    El Cochi
    Nov 16, 2025
    1.0
    Tried to dine in and couldn’t give me a straight answer regarding what time the dine in would be open. The schedule posted at the front door clearly states the operation hours are 7:00 am to dine in. Worst customer service ever on top, no empathy or accountability

Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's, Memphis, TN?

McDonald's in Memphis is open for regular dining from 7:00 AM to 8:00 PM every day of the week.

When is the drive-thru service available at this McDonald's location?

The drive-thru at this McDonald's is open daily from 5:00 AM to 4:00 AM the next day, offering nearly 24-hour service.