McDonald's

3.1
1893 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1610 Sycamore View, Memphis, TN
38134, United States

Hours

Reviews

3.1
1,893 reviews
5 stars
532
4 stars
332
3 stars
336
2 stars
184
1 star
509

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Many reviews highlighted cold, old, or poorly prepared food, with specific complaints about soggy fries and unappetizing burgers.

Cleanliness

Several customers noted unsanitary conditions, including dirty tables and a generally unkempt environment.

Inconsistent Availability

Customers frequently mentioned items being out of stock, including drinks and menu items, leading to frustration.

Positive Staff Interactions

Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
  • CC
    Cristy
    Dec 24, 2025
    1.0
    First off we got to the drive-thru window, nobody said anything and we said hello. And the lady said we are short-staffed. 5 minutes later we're told to pull to the second window, for service. Placed our order which consisted of a regular hamburger a large fry and two sweet teas. We got our two sweet teas and we're told to pull to slot one and wait on our food and we waited at least 25 to 30 minutes before our food came. The hamburger was the grossest hamburger I have ever eaten from mcdonald's, the freeze I know had to have been sitting there for at least 3 to 4 hours they were still and cold . I would not recommend this place to anyone.
  • DL
    Dallas Lewis
    Dec 20, 2025
    1.0
    Website says they open at a specific time, you’d expect them to be open right? Nope, straight out the gate met with “we’re not open” and rudeness
  • MV
    Michele Vanatta
    Dec 17, 2025
    1.0
    I got a crispy chicken sandwich deluxe ...all bad, all fat and grizzle or whatever it was. And the fries no no no cold and just nasty! The service was rude even though we were very polite anyway!
  • AJ
    Adonis Jimenez
    Nov 20, 2025
    1.0
    0 STARS****** Just went for a simple coke, and all the sodas were flat. No carbonation and hot! Find another place!
  • LS
    Lucille Stagner
    Nov 1, 2025
    1.0
    I placed an order online and when I went to pick it up the doors were locked and the were ignoring the people in drive through I waited for 15 minutes and they continued to pretend like there was no one there when I tried to go inside there were two employees inside who just seem bewildered that I was there so I never got my food and never got my money back DO NOT GO HERE

Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's, Memphis at 1610 Sycamore View?

The regular dining hours are from 7:00 AM to 8:00 PM every day of the week.

When is the drive-thru at this McDonald's location open?

The drive-thru is open daily from 5:00 AM until midnight (12:00 AM).