Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
2,227 reviews
5 stars
682
4 stars
360
3 stars
390
2 stars
203
1 star
592
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, rude staff, and incorrect orders, leading to frustration and dissatisfaction.
Food Quality
While some customers enjoyed the food, many complained about cold items, incorrect orders, and food safety concerns.
Cleanliness
Feedback on cleanliness was mixed; some locations were noted as clean, while others had issues with trash and unsanitary conditions.
Staff Attitude
Customer experiences varied widely, with some praising friendly staff while others reported unprofessional behavior and lack of courtesy.
Consistency
Many customers noted that their experiences were predictable, with some appreciating the consistency of McDonald's food, while others found it monotonous.
- ETEric TheBarbericNov 16, 20251.0If I could give it any lower I would say in line for 30 mins just for 3 people in the other lane get to go before me and the guy Infront of me
- SESherelle ExomNov 10, 20251.0They were so incredibly rude at this specific location. Management is probably the worst in the city and that says alot. Both, the manager and the staff were trifling.
- JWJustin WrightNov 10, 20251.0The early morning shift needs to be fired. Sat in drive thru 10 minutes no answer. Drive by window they just in building talking away not serving customers
- SWSandra WindingNov 9, 20252.0This location was not good. No customer service, creamer had soured and the order was not correct. The over all atmosphere was too good to me.
- JLJohn LippertNov 8, 20251.0Tried to dine in for breakfast during their posted open dinning room hours but they were closed. I asked a staff member when the dinning room would open and they said they don't open the dinning room.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 1683 E Shelby Drive, Memphis?
McDonald's is open 24 hours every day of the week at this location.
Does this McDonald's offer drive-thru service?
Yes, the drive-thru at this McDonald's location is open 24/7 every day.
Can I order delivery from this McDonald's?
Yes, delivery service is available 24/7, including options such as same-day and no-contact delivery.
What payment options are accepted at this McDonald's?
Accepted payment methods include American Express, Apple Pay, Android Pay, Cash, Discover, MasterCard, and Visa.
What types of services does this McDonald's provide?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where can I find the full menu for this McDonald's?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Are there nearby places where I can do laundry while visiting McDonald's?
Yes, Laundry Express and Super Suds laundromats are nearby, allowing you to conveniently handle laundry before or after your meal.
Is there a gas station near this McDonald's location for a quick fuel stop?
Yes, there is a BP gas station close by, ideal for refueling your vehicle during your visit.
What nearby places offer mobile phone services near McDonald's at 1683 E Shelby Drive?
Total Wireless, Smooth Wireless, and Cricket Wireless Authorized Retailer are nearby stores where you can purchase phones or mobile services.
Is there a place to get beauty or spa treatments near this McDonald's?
Yes, you can visit Kaylinna Nails & Spa or Martha's and Morris' Full Service Salon nearby for beauty and spa services.