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McDonald's

3.2
(2250 reviews)

Business Details

1683 E Shelby Drive, Memphis, TN
38116, United States
(901) 346-0874
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1683 E Shelby Drive, Memphis, TN
38116, United States

Hours

Reviews

3.2
2,250 reviews
5 stars
692
4 stars
366
3 stars
389
2 stars
205
1 star
598
  • MW
    markese williams
    2 days ago
    5.0
    I'm loving it
  • MA
    Moby Adam
    Mar 9, 2026
    1.0
    Servers were horrible at the window, gave me the wrong order, and then had the nerve to have hair in my baby fries and hair on the sandwich. Y'all need no stars.
  • AL
    Abdual Lovett
    Mar 1, 2026
    1.0
    Only can get food at the drive thru and they tells me to wait takes 2 other people order before mine and I have a mobile I can't cancel so I just gave the food to the lady at the window 15 minutes wait
  • AS
    Anthony Sims
    Feb 27, 2026
    4.0
    There was an error with my order called the location & talked to, Ms. Sarah explained, I could come back & they would correct it long story short. I forgot yet a few days later,I called Ms. Sarah was there & she still honored the mistake. Also service is always good meal hot never have I had a problem with freshness of my order.
  • PP
    Papa
    Feb 13, 2026
    1.0
    I try my best not to give ratings to restaurants but this one I couldn't let slide. Approximately 11:30 p.m. tonight I arrived at 1683 Shelby Drive at McDonald's I ordered a McDouble value meal with extra onions, barbecue sauce and a coke with light ice. My was not only wrong but the Manager At the drive-thru window was just unprofessional. She wasn't nasty but she just seemed as if she didn't care about being there. I received my order I double checked it before I left and just what I figured what I ordered wasn't there. I specifically asked for extra onions on my sandwich and they were not there but these pictures will show you where my onions were after addressing it to the second drive-thru attendant which was a young man who was caught up in the mix. After I received my meal I was really afraid to eat it being that I sent it back along with her negative vibe so I only ate the fries and a couple of nuggets and through the rest of the meal away. McDonald's this is not acceptable and I hate I had to give it any stars. I don't get it when it comes to fast food restaurants in black neighborhoods but this is again not acceptable McDonald's do better!

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1683 E Shelby Drive, Memphis?

McDonald's is open 24 hours every day of the week at this location.

Does this McDonald's offer drive-thru service?

Yes, the drive-thru at this McDonald's location is open 24/7 every day.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 15, 2026Yext Knowledge Graph
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