Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
2,234 reviews
5 stars
688
4 stars
362
3 stars
388
2 stars
204
1 star
592
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Food Quality
While some customers enjoyed the food, there were multiple complaints about cold food, incorrect orders, and food safety concerns.
Cleanliness
Feedback varied on cleanliness; some noted clean dining areas while others reported unsanitary conditions.
Staff Attitude
Many reviews mentioned unprofessional behavior from staff, particularly during late-night shifts.
- JBJeremy BednarskiDec 14, 20252.0Best to avoid this one
- KJKeman JonesDec 5, 20255.0Wonderful staff
- GNGary NeudahlDec 2, 20254.0Food was right on, and staff were friendly. Unfortunately, a prior men's restroom user had trouble getting soft #2 IN the toilet. Staff were informed. The restroom was otherwise clean, so I guess the guy who had difficulty was too embarrassed to say anything.
- ETEric TheBarbericNov 16, 20251.0If I could give it any lower I would say in line for 30 mins just for 3 people in the other lane get to go before me and the guy Infront of me
- SESherelle ExomNov 10, 20251.0They were so incredibly rude at this specific location. Management is probably the worst in the city and that says alot. Both, the manager and the staff were trifling.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 1683 E Shelby Drive, Memphis?
McDonald's is open 24 hours every day of the week at this location.
Does this McDonald's offer drive-thru service?
Yes, the drive-thru at this McDonald's location is open 24/7 every day.
Can I order delivery from this McDonald's?
Yes, delivery service is available 24/7, including options such as same-day and no-contact delivery.
What payment options are accepted at this McDonald's?
Accepted payment methods include American Express, Apple Pay, Android Pay, Cash, Discover, MasterCard, and Visa.
What types of services does this McDonald's provide?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where can I find the full menu for this McDonald's?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Are there nearby places where I can do laundry while visiting McDonald's?
Yes, Laundry Express and Super Suds laundromats are nearby, allowing you to conveniently handle laundry before or after your meal.
Is there a gas station near this McDonald's location for a quick fuel stop?
Yes, there is a BP gas station close by, ideal for refueling your vehicle during your visit.
What nearby places offer mobile phone services near McDonald's at 1683 E Shelby Drive?
Total Wireless, Smooth Wireless, and Cricket Wireless Authorized Retailer are nearby stores where you can purchase phones or mobile services.
Is there a place to get beauty or spa treatments near this McDonald's?
Yes, you can visit Kaylinna Nails & Spa or Martha's and Morris' Full Service Salon nearby for beauty and spa services.