Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
2,345 reviews
5 stars
770
4 stars
483
3 stars
407
2 stars
212
1 star
473
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, often exceeding 30 minutes, particularly during late hours.
Food Quality
Many reviews mentioned cold or stale food, with several customers expressing dissatisfaction with the freshness of their meals.
Customer Service
Numerous complaints highlighted rude or unprofessional staff behavior, with specific mentions of poor management and lack of accountability.
Order Accuracy
A significant number of customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.
Cleanliness
Some customers noted that the dining area and restrooms were not well-maintained, contributing to an overall negative experience.
- CMCedric MitchellJan 5, 20263.0Pretty busy spot and had to get one order remade because it was wrong. We were there 20-25 minutes
- LHLansing HuckJan 4, 20261.0We go there once a year maybe when there are no other reasonable choices. The sausage McMuffin made me sick.
- YYYo YoJan 2, 20265.0I don’t do McDonalds often and the couple of times I have, it has been a huge disappointment from the service to the food. Well, Jan 1, 2026 changed my mind. ONE lady was there at 11:45PM working both windows and what appeared to be the grill all by herself. She was so nice and courteous and the food was fresh. She accomplished on her own what a full shift could not. Kudos to service workers like her! I wish I had gotten her name
- RRRichard RDec 26, 20254.0Always packed you have to ck your food or you will be sitting in line again it’s never right at 50 percent of the time is cold …
- MGMichelle GianniniDec 10, 20251.0The bag girl at 5pm today was eating pop rocks from the palm of her hand by licking her entire palm … then handled food. Didn’t say anything because would’ve probably been accused of being racist but it grossed me out and I tossed the food.
Frequently Asked Questions About McDonald's
What are the operating hours of this McDonald's location?
This McDonald's is open 24 hours a day, seven days a week, including delivery and drive-thru services.
Does this McDonald's offer delivery and what types of delivery services are available?
Yes, this McDonald's offers delivery including same-day and no-contact delivery options.
How can I order food from this McDonald's using a mobile app?
You can order using the McDonald's app available on both the Apple App Store and Google Play Store, or through their online ordering link.
Is there a drive-thru service available at this McDonald's?
Yes, this McDonald's location provides 24/7 drive-thru service.
What payment methods does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What services are provided at this McDonald's?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is this McDonald's located?
This McDonald's is located at 1959 Whitten Road, Memphis, TN 38133, USA.
What nearby fast food options are available around this McDonald's?
Nearby fast food options include Chick-fil-A, Taco Bell, Hardee's, and Burger King, giving customers a variety of choices around 1959 Whitten Road.
Are there any nearby coffee shops where I can get a beverage before or after visiting McDonald's?
Yes, Starbucks is located nearby, perfect for coffee or a quick snack before or after your meal at McDonald’s.
What nearby services can help with automotive needs close to this McDonald's?
Several automotive services are nearby including Firestone Complete Auto Care, Eclipse Window Tint / Polarizados, and Zips Car Wash, which customers can visit conveniently after dining.