Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
2,329 reviews
5 stars
763
4 stars
479
3 stars
406
2 stars
213
1 star
468
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant number of customers experienced rude or unprofessional behavior from staff, particularly from management.
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to dissatisfaction.
Wait Times
Numerous reviews highlighted long wait times both in the drive-thru and inside the restaurant, often exceeding reasonable expectations.
Food Quality
Several customers noted that food was often served cold or stale, with complaints about freshness and preparation.
Atmosphere
While some customers appreciated the inviting atmosphere, others mentioned issues with cleanliness and noise levels.
- VEVanetha EstesNov 11, 20254.0COFFEE was great
- DRDee RobinsonNov 10, 20251.0The worst experience
- MDMonterius DineroNov 6, 20251.0Do not go after midnight. They take one car order and until that one car paid and gets order they will not take another order
- EJErin JohnsonOct 17, 20255.0If you want GOOD service. Please only seek out VICTORIA in that location. She was very sweet. Her coworkers are beyond disrespectful and rude. There was another kind lady that assisted me as well, but I didn't get a chance to get her name. Victoria, I really hope you find a better job with coworkers that will uplift you. Please continue to be kind and go above and beyond to customers that are polite to you.
- SJShane JaniceOct 12, 20251.0Yesterday the old white woman that is the store manager named “Debbie” rolled her eyes at me and got an attitude because I told her that I was missing my cup!! I’m not sure if she is okay or going through something but she looked like she was irritated and got mad and went to the grill area this woman is rude with a nasty attitude and they need to fire her from being a store manager if she cant handle simple things without being disrespectful or throwing a fit &
Frequently Asked Questions About McDonald's
What are the operating hours of this McDonald's location?
This McDonald's is open 24 hours a day, seven days a week, including delivery and drive-thru services.
Does this McDonald's offer delivery and what types of delivery services are available?
Yes, this McDonald's offers delivery including same-day and no-contact delivery options.
How can I order food from this McDonald's using a mobile app?
You can order using the McDonald's app available on both the Apple App Store and Google Play Store, or through their online ordering link.
Is there a drive-thru service available at this McDonald's?
Yes, this McDonald's location provides 24/7 drive-thru service.
What payment methods does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What services are provided at this McDonald's?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is this McDonald's located?
This McDonald's is located at 1959 Whitten Road, Memphis, TN 38133, USA.
What nearby fast food options are available around this McDonald's?
Nearby fast food options include Chick-fil-A, Taco Bell, Hardee's, and Burger King, giving customers a variety of choices around 1959 Whitten Road.
Are there any nearby coffee shops where I can get a beverage before or after visiting McDonald's?
Yes, Starbucks is located nearby, perfect for coffee or a quick snack before or after your meal at McDonald’s.
What nearby services can help with automotive needs close to this McDonald's?
Several automotive services are nearby including Firestone Complete Auto Care, Eclipse Window Tint / Polarizados, and Zips Car Wash, which customers can visit conveniently after dining.