McDonald's

3.2
1478 reviews
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Business Details

1325 Ridgeway Road, Memphis, TN
38119, United States
(901) 767-9225
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1325 Ridgeway Road, Memphis, TN
38119, United States

Hours

Reviews

3.2
1,478 reviews
5 stars
456
4 stars
248
3 stars
251
2 stars
127
1 star
396

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted consistently poor customer service, including rude staff, long wait times, and incorrect orders.

Food Quality

Customers frequently reported cold or improperly prepared food, with specific complaints about stale fries and incorrect items.

Management Issues

Several reviews pointed to unprofessional management, with complaints about rude behavior and lack of effective leadership.

Availability Problems

Customers expressed frustration over the unavailability of menu items, including drinks and ice cream, as well as inconsistent operating hours.
  • WO
    Will Oliver
    1 day ago
    1.0
    Food is to be expected, but they frequently leave items out of your bag. Multiple times now I've gone and sat by the menu without any word from the window 5,10, even 15 minutes on one visit. This last time they had the nerve to have an attitude when I called them to say id been waiting at the menu for 5 minutes without hearing anything, not even a “one moment please.”
  • RO
    Ruben Orta
    Dec 26, 2025
    5.0
    Comida rapida
  • JF
    Jacob Flickinger
    Dec 25, 2025
    1.0
    I ordered on the mobile app on Christmas. It appeared that they were open despite the holiday. I showed up to pick up my food. All the doors were locked and no one was manning the drive-thru. The app said that it was too late to cancel the order. I still got charged and I got no food. Rough start to Christmas :/
  • HT
    Hannah Thomas
    Dec 3, 2025
    1.0
    Like I’m not saying there terrible and mean people but dude they slow and they never have shit. Like they let you order on the app but when you pull up they like we don’t have no drinks like bruh your foods ALREADY mediocre and you telling me you don’t have the one thing that keeps me coming back. No. How yall always out of drinks like actually get it together ?? Make it make sense
  • KK
    k
    Nov 28, 2025
    2.0
    The fact you have to ask for fresh fries is mind blowing... Especially when thats the only thing you order and they always give stale overly salty fries... Food quality is definitely not on the list when it comes to customer service.
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Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

McDonald's at 1325 Ridgeway Road is open daily from 7:00 AM to 8:00 PM.

Does McDonald's at this location offer drive-thru service?

Yes, the drive-thru is open daily from 5:00 AM to 2:00 AM.