McDonald's

3.2
1466 reviews
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Business Details

1325 Ridgeway Road, Memphis, TN
38119, United States
(901) 767-9225
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1325 Ridgeway Road, Memphis, TN
38119, United States

Hours

Reviews

3.2
1,466 reviews
5 stars
453
4 stars
247
3 stars
251
2 stars
126
1 star
389

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and incorrect orders.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong food being served.

Food Quality

Several reviews mentioned cold food and unsatisfactory preparation, with some customers receiving undercooked items.

Cleanliness

Some customers noted cleanliness issues, particularly in the dining area and restrooms.

Positive Experiences

A few reviews praised specific staff members for their friendliness and good service, indicating that positive experiences do occur.
  • DT
    David Tran
    6 days ago
    1.0
    This will always never have anything kike Mike shake, MC flurry or ice cream they will always say no ice or ice machine broken down and when go inside to eat and having a drink dispenser has no drink or ice so not recommended to eat at this place, take them like 5 min to get my drink. Really bad place to eat here
  • CV
    Crystal Vignola
    Nov 16, 2025
    1.0
    We live within .5 miles of this location and every single time we drive through or run in we are disappointed. The wait times are unreasonable. The Management, low staffing, and supply on demand just awful. They never have what we order. The most simple things like an iced tea or sweet n sour sauce. If you order on the app when you arrive they dont have those items you've already purchased, like a quarter pounder. Its unfortunate. We honestly never go to McDs anymore because of these experiences. Not worth the $ or headache.
  • GD
    Grace Durham
    Nov 13, 2025
    1.0
    I waited at the speaker for 15 minutes for someone to take my order. When I finally pulled around, they didn’t know what my order was. When I got my food, my patty was burnt and was tough. Not a good experience. Will not be back.
  • MG
    Mad Gamer
    Nov 12, 2025
    1.0
    One of their employees was eating food on the line. Male's restroom is horrendous with pee everywhere. No hair nets. No gloves. Smells like armpit and butt inside. 30 minutes' wait for a one-person order is insane. STAY AWAY!!!
  • KW
    Kaneah Williamss
    Nov 8, 2025
    1.0
    If I could give them no stars I would worse services it’s annoying when the drive thru never works if they 24 hours stop working at 11ish 12 they just need better service for the area it’s in you would think the service be wayyyyyy better I come here everyday to receive poor service
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Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

McDonald's at 1325 Ridgeway Road is open daily from 7:00 AM to 8:00 PM.

Does McDonald's at this location offer drive-thru service?

Yes, the drive-thru is open daily from 5:00 AM to 2:00 AM.