Brand Certified
McDonald's
3.2(1485 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
1325 Ridgeway Road, Memphis, TN
38119, United States
Certified by McDonald's • Feb 22, 2026
(901) 767-9225
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.2
1,485 reviews
5 stars
457
4 stars
248
3 stars
252
2 stars
127
1 star
401
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unhelpful staff, with long wait times and frequent order mistakes.
Food Quality
Food quality was inconsistent, with complaints about cold items, incorrect orders, and poor preparation.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in restrooms and dining areas.
Management Issues
Customers expressed dissatisfaction with management's attitude and handling of service problems.
Positive Experiences
Despite the negative feedback, some customers noted good food and friendly service during their visits.
- SFsondra ferguson2 days ago1.0Went to the drive through they gave me my food except the cookies that we ordered told me to pull up and we waited 15 minutes for someone finally came out and asked me what what will we waiting for. We waited another 5 minutes for them to bring us our three cookies.
- MDMiss Glam DollFeb 14, 20261.0Horrible service 😑 Time 12:03 am waiting in-line from 11 -12, Girl with the ponytail had a very nasty attitude. Get better employees!
- LCLori Brewer CulverJan 24, 20263.0Food was good. Though the person at the drive thru window tried handing the wrong order twice. They were still very polite and apologized for the mix up. As far as atmosphere. The restaurant appeared very clean. Other than right below my window it appeared like someone's entire order was just dropped and left there. That wasn't too appealing to drive over personally. But accidents do happen and assuming no employees have had a chance to stop from dealing with the customers steadily coming to get it cleaned up.
- LDLatricia DixonJan 15, 20261.0There was no sign indicating that they wer out of Frappe’s when I used my free points! After I used it I asked do I get my points back I was told no I don’t eat McDonalds all I like is the frappe but I won’t b visiting this location ever again and I need my 4500 points back cuz I’m not eating the sandwich they gave to substitute it
- WOWill OliverJan 11, 20261.0Food is to be expected, but they frequently leave items out of your bag. Multiple times now I've gone and sat by the menu without any word from the window 5,10, even 15 minutes on one visit. This last time they had the nerve to have an attitude when I called them to say id been waiting at the menu for 5 minutes without hearing anything, not even a “one moment please.”
Frequently Asked Questions About McDonald's
What are the regular operating hours for this McDonald's location?
McDonald's at 1325 Ridgeway Road is open daily from 7:00 AM to 8:00 PM.
Does McDonald's at this location offer drive-thru service?
Yes, the drive-thru is open daily from 5:00 AM to 2:00 AM.
Can I order delivery from this McDonald's?
Yes, delivery is available daily from 5:00 AM to 10:30 PM, and you can order at https://mcdonalds.order.online/business/-5579.
What types of pickup and delivery options are available?
McDonald's offers curbside pickup, same day delivery, no contact delivery, and regular delivery services.
What payment methods does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there an app to place orders at McDonald's?
Yes, you can order via the McDonald's App available on the Apple App Store and Google Play Store.
Where is this McDonald's located?
This McDonald's is located at 1325 Ridgeway Road, Memphis, TN 38119, USA.
What are some notable nearby places to McDonald's at 1325 Ridgeway Road?
Nearby you can find fast food options like Five Guys and Pita Pit, as well as beauty salons like Total Look Hair Salon and VIP Nails and Spa.
How can nearby places like Five Guys and Pita Pit complement my visit to McDonald's?
After enjoying a meal at McDonald's, you might explore nearby eateries like Five Guys or Pita Pit for different dining options, or visit local salons and spas for beauty treatments nearby.
Are there any fitness or wellness centers near this McDonald's location?
Yes, nearby are places like Memphis Sport Club, Mobilize Fitness, Wellness One Memphis, and various chiropractic centers.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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