McDonald's

3.1
1946 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1472 S Trezevant Street, Memphis, TN
38114, United States

Hours

Reviews

3.1
1,946 reviews
5 stars
561
4 stars
311
3 stars
341
2 stars
195
1 star
538

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, both in the drive-thru and inside the restaurant.

Food Quality

Many reviews mentioned issues with food quality, including cold, burnt, or improperly prepared items.

Customer Service

Numerous customers experienced rude or unhelpful staff, contributing to a negative dining experience.

Cleanliness

The restaurant was often described as dirty, with unsanitary conditions reported in both the dining area and restrooms.

Order Accuracy

Several customers noted that their orders were frequently incorrect or incomplete.
  • LB
    Lawanda Batie
    6 days ago
    1.0
    Slow and not have what I can for which is a milk shake or sweet tea.
  • CC
    Cameron Caldwell
    Dec 4, 2025
    1.0
    I sat in a dual drive-through for over 20 minutes this afternoon, and in that time only one car moved. The other lane was being ignored, and orders weren't being taken from that lane. I went inside, and there appeared to be only a few staff with an additional 3 customers inside waiting. I stood for an additional 10 minutes inside and still didn't get my order in after being here for 30 minutes. There is a drugged-out lady inside the store rolling around on the floor while staff pay no attention and move around like turtles. Hands down the worst McDonald's I've been to in the Memphis area so far. I went to Sonic on Poplar, 9 minutes down the road, and was in and out in 12 minutes max. Ridiculous! Corporate needs to seriously revamp this location; look at the other reviews 😂.
  • CC
    CatDog
    Nov 30, 2025
    2.0
    Cold fries
  • FF
    Firemandad901
    Oct 30, 2025
    2.0
    Customer service is non existent anymore. Fast food eorkers are mad at you like you've done something to them personally!
  • DG
    Darla Gray
    Oct 28, 2025
    3.0
    Food is good but you have to make sure they get your order correct before you leave. Sometimes my muffins are a little burnt or my eggs aren't fully cooked on said muffin. The comment link posted below doesn't work as it won't submit!!

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1472 S Trezevant Street?

McDonald's at 1472 S Trezevant Street operates 24 hours a day, 7 days a week, from 00:00 to 23:59.

What are the delivery hours for this McDonald's location?

Delivery service is available daily from 4:30 AM to 2:45 AM.