Customer experiences with service quality were mixed, with some praising friendly staff and others reporting slow or rude service.
Food Quality
While many customers enjoyed the food, there were complaints about inconsistencies, such as stale bread and incorrect orders.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in restrooms and dining areas, with some customers noting unsanitary conditions.
Order Accuracy
There were multiple reports of incorrect orders and long wait times for online orders, leading to customer frustration.
Staff Attitude
Staff friendliness was noted positively by many, but there were also instances of unprofessional behavior reported.
IC
Ibrahim Chum
Dec 29, 2025
1.0
Did not accept a red birds promotional coupon even though this is the only location downtown and was not helpful in determining where the promotion is actually valid
The location on Cooper St was much more helpful and explained corporate promotions don’t apply to these locations because they’re owned by the same franchise owner who doesn’t participate in corporate promotions
TG
Tyler Gilles
Dec 10, 2025
5.0
Great experience ordered off the app and our food was ready when we got there
CN
C H (NaeDooey)
Nov 26, 2025
3.0
Hit or miss. I was just here Monday. My sandwich was perfect, I requested cheddar bread. Ordered the same sandwich today, Wednesday, & recieved the crustiest, old, dry cheddar bread on my sandwich. Although a refund was issued it caused a big inconvenience as that was my dinner for work. A key rule, if you wouldn't eat it, don't serve it.
ER
Eliza Denise Royal
Nov 26, 2025
3.0
My job recommended this place for a restroom. Downtown has a lack of restrooms that open early in the morning at 7am. There was no tissue in the restrooms. The cookie I paid for was too sweet. The lemonade I paid for was too sweet. The sandwich was ok. The location is closed on Sundays.
AG
Arleen Gathings
Nov 22, 2025
5.0
This location is one of the best!! Their customer service was awesome!!
Frequently Asked Questions About Lennys Grill & Subs
What are the regular opening hours of Lennys Grill & Subs?
Lennys Grill & Subs is open Monday through Saturday from 10:30 AM to 6:00 PM and is closed on Sundays.
Does Lennys Grill & Subs offer delivery services?
No, Lennys Grill & Subs does not offer delivery; delivery service is closed every day of the week.
Is there a drive-through option available at Lennys Grill & Subs?
No, the drive-through at Lennys Grill & Subs is closed every day and is not available.
Can I place a takeout order at Lennys Grill & Subs?
No, takeout service is currently closed every day at Lennys Grill & Subs.
Are there pickup options for orders at Lennys Grill & Subs?
No, pickup service is closed every day and not offered at Lennys Grill & Subs.
What payment methods are accepted at Lennys Grill & Subs?
Lennys Grill & Subs accepts American Express, Discover, MasterCard, and Visa credit cards.
Where is Lennys Grill & Subs located?
It is located at 153 Main Street, Memphis, TN 38103, USA, in Downtown Memphis near Peabody & Main Street.
What nearby shopping centers can I visit before or after dining at Lennys Grill & Subs?
You can visit the Main Street Mall, a nearby shopping center offering various shopping and active life options.
Is there convenient public transit near Lennys Grill & Subs?
Yes, the Main Street Trolley, a light rail and subway station, is nearby and can help you reach Lennys Grill & Subs easily.
What other dining options are near Lennys Grill & Subs?
Nearby restaurants include The Majestic Grille, Momoya sushi restaurant, Cocozza American Italian, and Silly Goose lounge and cocktail bar, offering a variety of dining experiences.