Many customers praised the excellent customer service, particularly highlighting the manager JoAnna and other staff members for their friendliness and attentiveness.
Food Quality
The food received mixed reviews; while many enjoyed the sandwiches and described them as fresh and delicious, some reported issues with portion sizes and incorrect orders.
Cleanliness
The establishment was frequently noted for its cleanliness, contributing positively to the overall dining experience.
Operational Issues
Several customers experienced problems with the restaurant's hours, including early closures and issues with online orders, leading to frustration.
Staff Attitude
While many staff members were described as friendly and professional, there were instances of poor service and unprofessional behavior reported by some customers.
JJ
Jennifer Hines (Jay)
4 days ago
1.0
By far the worst Lenny’s ! Too my my order and got nothing right . When I got home the bread was super wet and nothing I wanted on my sandwich was on it . Terrible taste and service
JM
Jay Maxwell
Nov 10, 2025
2.0
This location continuously play in your face. They will never give you the full length on hot hot subs. If you order a 10 inch Philly it'll most likely be 8 inches
AJ
Angela Joyner
Nov 3, 2025
2.0
My 19 dollar 15 inch sandwich was short on meat it did not cover the bread leads me to believe they are cutting back on food cost what a shame I was a loyal customer now I will rethink beforehand of spending almost twenty dollars for a sandwich with less meat
EE
Erin
Oct 30, 2025
5.0
Fast, friendly service! They have a drive thru!
PJ
Pheobe Jenkins
Oct 17, 2025
5.0
This is the best Lenny’s location I have ever visited. The customer service is always 10/10. I highly recommend. JoAnna, the manager is absolutely the BEST. The store is always clean and she is very knowledgeable of the menu.
Frequently Asked Questions About Lennys Grill & Subs
What are the regular operating hours for Lennys Grill & Subs?
Lennys Grill & Subs is open daily from 10:30 AM to 9:00 PM, except on Sunday when it operates from 11:00 AM to 6:00 PM.
Does Lennys Grill & Subs offer delivery service?
No, Lennys Grill & Subs does not offer delivery service; their delivery is closed every day.
Can I order food for takeout at Lennys Grill & Subs?
No, the takeout service is closed every day at Lennys Grill & Subs.
Is there a drive-through available at Lennys Grill & Subs?
Yes, Lennys Grill & Subs has a drive-through open Monday through Saturday from 10:30 AM to 9:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Does Lennys Grill & Subs have wheelchair accessible facilities?
Yes, Lennys Grill & Subs has wheelchair accessible entrance, parking, seating, and restrooms for customers.
Are children welcome at Lennys Grill & Subs and is there a children's menu?
Yes, children are welcome at Lennys Grill & Subs and they offer a children's menu.
What payment methods are accepted at Lennys Grill & Subs?
Lennys Grill & Subs accepts American Express, Discover, MasterCard, Visa, debit cards, credit cards, and mobile NFC payments. Cash is not required.
What nearby hotels can I consider if visiting Lennys Grill & Subs?
Nearby hotels include Fairfield Inn and Suites, Express Hotel, Memphis Marriott, Holiday Inn Express Memphis East I-240, Hampton Inn Memphis - I-240 at Thousand Oaks, Crowne Plaza Memphis East, Radisson Hotel Memphis - University, and Hotel Memphis. These are convenient options for visitors dining at Lennys Grill & Subs.
What other fast food restaurants are near Lennys Grill & Subs?
Nearby fast food restaurants include Arby's, Popeyes® Louisiana Kitchen, TenderFix by Noah Schnapp, and Taco Bell. You might want to try these if you're looking for different quick dining options around Lennys Grill & Subs.
Are there family-friendly entertainment options near Lennys Grill & Subs?
Yes, Chuck E. Cheese's is nearby, providing a fun, family-friendly atmosphere perfect for children after dining at Lennys Grill & Subs.