Mixed feedback on customer service; some praised friendly staff while others reported rudeness and unprofessional behavior.
Food Quality
Generally positive reviews on food quality, with many customers enjoying fresh and delicious sandwiches, though some experienced issues with incorrect orders.
Wait Times
Customers frequently mentioned long wait times, particularly during busy hours, impacting their overall experience.
Cleanliness
Some reviews noted cleanliness issues in the restaurant, suggesting a need for better maintenance.
Location Preference
This location is favored by many customers for its consistent quality and service compared to other Lenny's locations.
SH
Sheila Harris
5 days ago
5.0
Great food and always fresh
SP
Stoney Pitts
Nov 4, 2025
5.0
Everything was on point . Best salad .. ever
EA
Eboni Applewhite
Oct 30, 2025
5.0
My experience at this location is always great! The staff is friendly and attentive ALWAYS đź’›
KW
Keisha Wilson
Oct 25, 2025
1.0
I placed an order through the drive thru. It was a long wait. But the young man and young lady at the window was rude as heck. They didn't give me my drinks then lied like they did give me my drinks. Then had the nerve to tell me to calm down. Lol Baby they better be glad Jesus tapped me on the shoulder that night. Then going to tell me their out of lemonade. Okay so if you gave me my drink I would had the cup of lemonade that yall said yall were out of, right. Smh Y'all chose that job I didn't. Please get yall workers in check and give them a class or two in customer service. Because they definitely don't have it.
JB
Jazzy Baby
Oct 22, 2025
1.0
The rudest Lenny’s I ever been to, took forever to get my sandwich and when i did get it, it was completely wrong. My break was over and I couldn’t get it remade so I left very unsatisfied
Frequently Asked Questions About Lennys Grill & Subs
What are the drive-through hours at Lennys Grill & Subs?
The drive-through is open Monday to Friday from 10:00 AM to 9:00 PM, and on Saturday and Sunday from 11:00 AM to 7:00 PM.
Is delivery available at Lennys Grill & Subs?
No, delivery services are not available; all delivery hours are marked as closed.
Can I order takeout or pickup at Lennys Grill & Subs?
No, takeout and pickup options are currently not available as these services are closed.
What are the regular opening hours for Lennys Grill & Subs?
Lennys Grill & Subs is open Monday to Friday from 10:00 AM to 9:00 PM, and on Saturday and Sunday from 10:30 AM to 7:00 PM.
Where is Lennys Grill & Subs located?
The restaurant is located at 3799 E Shelby Drive, Memphis, TN, 38118, USA.
What are the payment options accepted at Lennys Grill & Subs?
They accept American Express, Discover, MasterCard, and Visa for payment.
What category of restaurant is Lennys Grill & Subs?
It is classified as a Sandwich Restaurant.
Are there any nearby gas stations close to Lennys Grill & Subs?
Yes, customers can find several nearby gas stations including Shell Gas Station, Valero, Sunoco, BP, and Exxon which can be convenient for fueling up before or after your visit.
Which other fast food restaurants are located near Lennys Grill & Subs?
Nearby fast food options include Back Yard Burgers, Popeyes® Louisiana Kitchen, Captain D's, Taco Bell, KFC, McDonald's, Pizza Hut, and Jack's Family Restaurant, giving a variety of choices for different tastes.
Are there other sandwich shops or similar eateries nearby Lennys Grill & Subs?
Yes, Subway is a nearby sandwich shop and delicatessen that offers another option for quickly grabbing a sandwich meal.