Krispy Kreme

3.8
1361 reviews

About

Donut ShopCoffee ShopFast Food RestaurantDessert Shop
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Memphis.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Krispy Kreme
4198 Hacks Cross Rd, Memphis, TN
38125, United States

Hours

Reviews

3.8
1,361 reviews
5 stars
723
4 stars
209
3 stars
126
2 stars
90
1 star
213

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.

Product Quality

Many customers reported receiving stale or cold donuts, with several noting that the quality did not meet Krispy Kreme standards.

Order Accuracy

Frequent complaints about incorrect orders, including missing items and wrong flavors, were noted.

Store Cleanliness

Several reviews mentioned unsanitary conditions in the store, including sticky floors and unkempt areas.

Limited Availability

Customers expressed frustration over the limited selection of donuts available, often finding popular items out of stock.
  • RH
    Rico Holt
    4 days ago
    5.0
    The light was on
  • TB
    Timothy Brodersen
    Nov 15, 2025
    5.0
    What more can I say besides the name?!? Everything was hot, fresh, & delicious and it was awesome to see they still give away the paper hats.
  • VM
    Viridiana Money
    Oct 26, 2025
    3.0
    I brought 2 dozens for 54 dollars. Is crazy
  • RT
    Robb Thompson
    Oct 8, 2025
    2.0
    Greasy and not worth the money.
  • DY
    Debbie Young
    Oct 5, 2025
    1.0
    Drove over 2 hours to get a dozen cake batter doughnuts from this location yesterday.Was told they only sell 6 per customer. I have NEVER had a Krispy Kreme tell me that, and I've purchased from Nashville, Pigeon Forge, Clarksville and Missouri. In fact, I drove to the Elvis Presley location and was able to purchase 2 dozen. They do have a very clean store and the employess were not rude when they informed me that I could only purchase 6, so I'm pretty sure that came down from the owners/management. I just don't get the concept of a doughnut business putting limits on the doughnuts.What are you in business for? As for the doughnuts I paid $16 for the 6 and they had about a teaspoon of filling in them. For that fact ,it worked out that I only got stuck with 6.

Frequently Asked Questions About Krispy Kreme

What are the regular business hours for Krispy Kreme Memphis?

Krispy Kreme Memphis is open Monday through Thursday and Sunday from 6:00 AM to 10:00 PM, and on Friday and Saturday from 6:00 AM to 11:00 PM.

When is the drive-through open at Krispy Kreme Memphis?

The drive-through is open Monday through Thursday and Sunday from 6:00 AM to 10:00 PM, and on Friday and Saturday from 6:00 AM to 11:00 PM.