Location.com logo
Brand Certified

Krispy Kreme

3.8
(1382 reviews)
Get DirectionsOrderMenuCallWebsite

Business Details

4198 Hacks Cross Rd, Memphis, TN
38125, United States
(901) 737-0418
https://site.krispykreme.com/tn/memphis/4198-hacks-cross-rd
GoogleFacebookInstagramTwitter

About

Donut ShopCoffee ShopFast Food RestaurantDessert ShopKrispy Kreme
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Memphis.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Krispy Kreme
4198 Hacks Cross Rd, Memphis, TN
38125, United States

Hours

Reviews

3.8
1,382 reviews
5 stars
730
4 stars
211
3 stars
128
2 stars
92
1 star
221

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff displaying rude attitudes and a lack of professionalism.

Product Quality

Many customers reported receiving stale or cold donuts, with complaints about the freshness and quality of the products.

Operational Issues

Frequent complaints about the store being closed during posted hours, limited menu items, and incorrect orders were noted.

Cleanliness

Several reviews mentioned unsanitary conditions in the store, including sticky floors and unkempt areas.

Inconsistent Experience

Customers expressed frustration over inconsistent availability of popular items and promotions, leading to disappointment.
  • JR
    james rayner
    2 days ago
    2.0
    Just like everybody else has said they always give cold donuts which is kind of pointless when you go to the Krispy Kreme. If I want a cold version of it, I can go to any grocery store and pick them up. And the service is pretty rude. Them they had a sign on the ordering box out of order pull forward. I pulled forward and then they copped an attitude with me. Well why didn't you order back there? There's a sign that says it's not working and then proceeded to have an attitude with me for the rest of the service.
  • CC
    cedricwinfrey1
    5 days ago
    1.0
    Workers with attitude. $20 wasted. I will only patronize Dunkin moving forward.
  • CG
    Captain Tui The Great
    Feb 16, 2026
    1.0
    Do not go here or give this location your money. They are not good people and operate unethically. They ""do not have a public restroom." Competely unethical to operate any establishment like this.
  • JS
    Jacob S
    Feb 8, 2026
    3.0
    Workers seem like they don't care. But more importantly, their donuts is just too sweet. Regular donut places are better
  • PP
    Porter
    Jan 29, 2026
    3.0
    The hot sign was on (the main reason I pulled in), but not glazed donuts. I was told it would be about 15 minutes. I ordered a mixed dozen instead. They were all cold, like they just came out of a refrigerator. Not a great experience on this day. But hey, even bad donuts are good donuts. 🍩
Read more reviews on Google

Brand Certified Facts from Krispy Kreme

Krispy Kreme partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
Bing
Facebook
Google
Apple
+100
Others