Krispy Kreme

3.8
1370 reviews

About

Donut ShopCoffee ShopFast Food RestaurantDessert ShopKrispy Kreme
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Memphis.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Krispy Kreme
4198 Hacks Cross Rd, Memphis, TN
38125, United States

Hours

Reviews

3.8
1,370 reviews
5 stars
727
4 stars
211
3 stars
126
2 stars
90
1 star
216

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff displaying rude attitudes and a lack of professionalism.

Product Quality

Many customers reported receiving stale or cold donuts, with complaints about the freshness and quality of the products.

Operational Issues

Frequent mentions of the store being closed during operating hours, incorrect orders, and limited availability of menu items were noted.

Pricing Concerns

Several customers expressed dissatisfaction with the pricing, feeling that the cost did not match the quality of the donuts received.

Cleanliness

Multiple reviews pointed out cleanliness issues within the store, including sticky floors and unsanitary conditions.
  • RB
    Rashaundra Butler
    5 days ago
    1.0
    Donuts were horrible, hard and not fresh at all
  • DB
    Dolores Bean
    Jan 5, 2026
    4.0
    Better than Bartlett I actually live in Bartlett and drive all the way to this location. That's how bad Bartlett location is.
  • KS
    Kevin Stewart
    Jan 2, 2026
    1.0
    BAD SERVICE!!!
  • CW
    Cora Williams
    Dec 16, 2025
    5.0
    My donuts was hot and fresh and I enjoyed every last one of them they were delicious 😋😋🤤🤤
  • MH
    M H
    Nov 25, 2025
    1.0
    Went tonight an hour before closing and the lady was in a horrid mood. She told us all they had was original glazed. When we pulled up to the window to pay there were carts full of different donuts visible from the drive through window and the glass case was full. Not sure if she was just having a bad night or just didn’t wanna do her job so was saying they only had original to make it easy. Either way at least hide the donuts if you’re gonna lie about it 🤣

Frequently Asked Questions About Krispy Kreme

What are the regular business hours for Krispy Kreme Memphis?

Krispy Kreme Memphis is open Monday through Thursday and Sunday from 6:00 AM to 10:00 PM, and on Friday and Saturday from 6:00 AM to 11:00 PM.

When is the drive-through open at Krispy Kreme Memphis?

The drive-through is open Monday through Thursday and Sunday from 6:00 AM to 10:00 PM, and on Friday and Saturday from 6:00 AM to 11:00 PM.