Jimmy John's

3.7
337 reviews

About

Sandwich Restaurant

Location

Jimmy John's
5181 Poplar Ave, Memphis, TN
38117, United States

Hours

Reviews

3.7
337 reviews
5 stars
163
4 stars
63
3 stars
34
2 stars
12
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including long wait times, unhelpful staff, and rude behavior.

Food Quality

While some customers praised the freshness and taste of the sandwiches, others complained about incorrect orders and subpar quality.

Cleanliness

Several reviews highlighted cleanliness issues, including dirty floors and unsanitary conditions.

Delivery Issues

Numerous customers experienced significant delays with delivery, often exceeding expected times.

Atmosphere

The restaurant's atmosphere was criticized for being unwelcoming, with loud music and unprofessional staff behavior.
  • RL
    RICHARD LUSSIER
    5 days ago
    5.0
    Best sandwiches.They beat all the other sho.
  • AA
    Aqua
    Oct 31, 2025
    1.0
    Waited 12 minutes for staff to acknowledge me and I was the only one in the store. I guess locking up etc is more important than assisting the customer I had to ask if they were still taking orders like HELLOOOO! The picklewich wasn’t what I expected either. What a bummer
  • TT
    thequeenbe
    Oct 23, 2025
    5.0
    Everyone made me feel at home best service and the workers are so funny
  • DR
    david richmond
    Oct 19, 2025
    5.0
    This place will stay a staple in my house but they have gone downhill recently.
  • AK
    Austin Kimpel
    Sep 14, 2025
    1.0
    Air conditioning is out and it is too hot for the employees and my pregnant wife. Corporate needs to solve this problem ASAP