Location.com logo
Brand Certified

Jimmy John's

3.7
(338 reviews)
Get DirectionsOrderMenuCallWebsite

Business Details

5181 Poplar Ave, Memphis, TN
38117, United States
(901) 685-3040
https://locations.jimmyjohns.com/tn/memphis/sandwiches-819.html

About

Sandwich Restaurant

Location

Jimmy John's
5181 Poplar Ave, Memphis, TN
38117, United States

Hours

Reviews

3.7
338 reviews
5 stars
162
4 stars
66
3 stars
34
2 stars
11
1 star
65

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, unprofessional behavior from staff, and incorrect orders.

Food Quality

While many praised the freshness and taste of the sandwiches, several customers expressed disappointment with incorrect orders and inadequate portions.

Cleanliness

Several reviews highlighted cleanliness issues, including dirty floors and unsanitary conditions.

Customer Experience

Mixed feedback on customer service, with some praising friendly staff while others noted rudeness and lack of acknowledgment.
  • DD
    DMG DMG
    Feb 11, 2026
    4.0
    Always have to love Jimmy John's the only sub shop to go to none of the others compare flavors and customer service is always there
  • JJ
    Justin Johnson
    Jan 26, 2026
    4.0
    Very quick and fast. I love jimmy john's
  • RL
    RICHARD LUSSIER
    Jan 7, 2026
    5.0
    Best sandwiches.They beat all the other sho.
  • AA
    Aqua
    Oct 31, 2025
    1.0
    Waited 12 minutes for staff to acknowledge me and I was the only one in the store. I guess locking up etc is more important than assisting the customer I had to ask if they were still taking orders like HELLOOOO! The picklewich wasn’t what I expected either. What a bummer
  • TT
    thequeenbe
    Oct 23, 2025
    5.0
    Everyone made me feel at home best service and the workers are so funny
Read more reviews on Google

Brand Certified Facts from Jimmy John's

Jimmy John's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
Google
+100
Others