Five Guys

4.3
1444 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1315 Ridgeway Rd. in Memphis is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
1315 Ridgeway Rd., Memphis, TN
38119, United States

Hours

Reviews

4.3
1,444 reviews
5 stars
884
4 stars
319
3 stars
120
2 stars
48
1 star
73

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries, noting they are delicious and fresh, though some mentioned issues with saltiness and portion sizes.

Service Issues

Several reviews highlighted poor service experiences, including rude staff, incorrect orders, and long wait times, which negatively impacted customer satisfaction.

Pricing Concerns

Many customers felt the prices were high for the food offered, with some expressing that the cost did not match their expectations for quality.

Cleanliness and Atmosphere

The restaurant was frequently described as clean and well-maintained, contributing positively to the dining experience.
  • DS
    Dianne Steele
    3 days ago
    5.0
    Excellent Staff!!!!!!!
  • DL
    Donna Lambert
    Dec 18, 2025
    5.0
    Great food...a little pricey but worth it. The milkshakes are incredible!!
  • KG
    Kim Griffin
    Dec 5, 2025
    4.0
    Good
  • AA
    Anna
    Nov 3, 2025
    1.0
    Some of the staff are lazy disrespectful and weird, I call in for take out they put me on hold for over 15 minutes when they were not busy at all and then I hung up and called back and I was blocked, food is fine and I’ve gone here my whole life but I will never support this place again after that, and I will be telling everyone I know so they won’t come here anymore either they have many other places they’d happily spend there money where it is welcomed and wanted
  • DR
    Delano Reddick
    Nov 1, 2025
    5.0
    Food was great but fries had too many salt. Just ease up on the salt.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.