Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1315 Ridgeway Rd. in Memphis is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Customers generally praised the burgers and fries, noting they are delicious and fresh, though some mentioned issues with saltiness and portion sizes.
Service Issues
Several reviews highlighted poor service experiences, including rude staff, incorrect orders, and long wait times, which negatively impacted customer satisfaction.
Pricing Concerns
Many customers felt the prices were high for the food offered, with some expressing that the cost did not match their expectations for quality.
Cleanliness and Atmosphere
The restaurant was frequently described as clean and well-maintained, contributing positively to the dining experience.
DS
Dianne Steele
3 days ago
5.0
Excellent Staff!!!!!!!
DL
Donna Lambert
Dec 18, 2025
5.0
Great food...a little pricey but worth it. The milkshakes are incredible!!
KG
Kim Griffin
Dec 5, 2025
4.0
Good
AA
Anna
Nov 3, 2025
1.0
Some of the staff are lazy disrespectful and weird, I call in for take out they put me on hold for over 15 minutes when they were not busy at all and then I hung up and called back and I was blocked, food is fine and I’ve gone here my whole life but I will never support this place again after that, and I will be telling everyone I know so they won’t come here anymore either they have many other places they’d happily spend there money where it is welcomed and wanted
DR
Delano Reddick
Nov 1, 2025
5.0
Food was great but fries had too many salt. Just ease up on the salt.
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 1315 Ridgeway Rd. accept reservations?
No, Five Guys does not accept reservations at this location.
What are the operating hours for dine-in at Five Guys in Memphis?
Five Guys is open daily from 10:00 AM to 10:00 PM for dine-in service.
Is delivery available from Five Guys at 1315 Ridgeway Rd.?
Yes, delivery is available daily from 10:00 AM to 9:30 PM through their online ordering portal.
Can I place a pickup order at Five Guys Memphis?
Yes, in-store pickup is available at this Five Guys location.
What types of payment does Five Guys accept?
Five Guys accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What makes Five Guys hamburgers unique?
Five Guys uses fresh ground beef with no freezers in their restaurants and offers over 250,000 ways to customize your burger.
Are there gluten-free options available at Five Guys?
Buns, hot dogs, and certain condiments contain gluten, but sandwiches can be ordered without buns using wraps or bowls. Cross-contamination risk exists.
What nearby fast food restaurants are close to Five Guys on Ridgeway Rd.?
Nearby fast food options include McDonald's and Taco Bell, providing alternatives if you want variety in your dining choices.
What nearby fitness and wellness centers can be visited before or after dining at Five Guys?
You can visit LA Fitness, Memphis Sport Club, or Wellness One Memphis, PC for fitness and wellness needs near Five Guys.
What other services are available near Five Guys on Ridgeway Rd. that customers might find useful?
Nearby you can find automotive repair at Mobile Auto Mechanic, insurance services at Kyle Fickes: Allstate Insurance, and beauty treatments at Total Look Hair Salon.