Five Guys

Reviews

• JA

  John Adams

  3 days ago
  3.0
  Decent burger, but realively small, especially for the $15 price.
• EC

  Edward Cave

  Feb 19, 2026
  5.0
  The store manager was was very professional and nice the kitchen staff lost one my orders I had to wait along time to get my order and the assistant manager was very rude to me and very unprofessional and she gave horrible customer service and hospitality again the assistant manager lady not the store manager I was very disappointed how she acted unprofessional to me I close to the counter she asked me whet was on my burger and I told her and she snapped at me and told to move back from the counter I was only trying to answer her question she was rude and unprofessional to me the store took care my problem the customer service and hospitality is not that good in the evening time at all 2-21-2026 I spoke with district manager about my issues and he going to fixed my issues so I told him I would change my review
• RS

  Royzell Walton Sr.

  Feb 8, 2026
  5.0
  Great burgers made to order with all the fixings you want to add.
• TS

  Tom Shultz

  Feb 4, 2026
  5.0
  They work hard and make good food, and they always hook it up with the fries. Got to give five stars for the hustle and friendliness of the staff. I can get a good burger a lot of places, but we keep coming back to our local five guys every so often because they do it their way and it's good every time. Them Cajun fries always hittin. Thanks, y'all!
• AP

  Alex Perez

  Jan 12, 2026
  5.0
  I’m an extremely touch critic and a little overboard about things pertaining to customer service and food safety. Being formally in the restaurant business you tend to be a bit more observant of what is happening and I wanted to say how impressed I was with this 5 guys location I visited late Saturday night. I’ve been working in Memphis for about a week and new to the area. I’m a frequent flyer at 5 guys. For the value and the quality you guys offer far surpasses other lunch options. I was kind of in a hurry to drive back home to Biloxi which is about a 6 hour drive so I ordered on the app and had my order ready to eat in the car and get on the road. I ate my food and I had to go back inside to let the manager know how impressed I was with her restaurant. I noticed when I walked in her communicating with her staff and guiding them through the process to keep things going. You can truly see she was a leader and leading by example with what seemed to be structure and her work ethic also reflecting to what she is asking of her team. The restrooms where extremely clean also. After I ate I was sitting in my car and told myself I needed to go back inside and tell the manager how my visit was. Normally I would have kept it moving but I felt compelled to do so. The I ordered a milk shake….. you guys suckered me in with that one. I’ll be visiting yall soon.

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