Five Guys

4.3
1436 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1315 Ridgeway Rd. in Memphis is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
1315 Ridgeway Rd., Memphis, TN
38119, United States

Hours

Reviews

4.3
1,436 reviews
5 stars
878
4 stars
317
3 stars
120
2 stars
48
1 star
73

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers as delicious and fresh, though some noted issues with fries being too salty or soggy.

Service Experience

Mixed reviews on service; while many appreciated friendly and quick service, others reported rudeness and inattentiveness from staff.

Pricing Concerns

Many customers felt the prices were high for the portion sizes, leading to complaints about value for money.

Cleanliness

The restaurant was frequently described as clean and orderly, contributing positively to the dining experience.

Atmosphere

The atmosphere received mixed feedback, with some finding it welcoming while others felt it could be improved.
  • AA
    Anna
    Nov 3, 2025
    1.0
    Some of the staff are lazy disrespectful and weird, I call in for take out they put me on hold for over 15 minutes when they were not busy at all and then I hung up and called back and I was blocked, food is fine and I’ve gone here my whole life but I will never support this place again after that, and I will be telling everyone I know so they won’t come here anymore either they have many other places they’d happily spend there money where it is welcomed and wanted
  • DR
    Delano Reddick
    Nov 1, 2025
    5.0
    Food was great but fries had too many salt. Just ease up on the salt.
  • HB
    Harleigh Bell
    Oct 15, 2025
    2.0
    Music was too loud to talk with the person I was eating with. My Cajun fries were too salty to finish eating. Burger was good.
  • HR
    He Is Risen!
    Oct 7, 2025
    2.0
    The guy that took my order never greeted me or anything, not even when I said “Hey”. Super rude. Felt like I wasn’t supposed to be there. I guess common courtesy isn’t a thing here.
  • TD
    Tara Davis
    Oct 4, 2025
    5.0
    This is a very good burger. It was made fresh to order. I will most definitely eat here again

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.