Five Guys

4.3
1251 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 2100 Union Ave in Memphis is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
2100 Union Ave, Memphis, TN
38104, United States

Hours

Reviews

4.3
1,251 reviews
5 stars
751
4 stars
278
3 stars
102
2 stars
46
1 star
74

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently praised the burgers and fries for being fresh, flavorful, and well-prepared, although some reported inconsistencies in their orders.

Service Experience

Many reviews highlighted friendly and attentive staff, with several customers noting exceptional service and a welcoming atmosphere.

Pricing Concerns

Several customers expressed that the prices are high and that the lack of combo meals makes dining here feel expensive.

Cleanliness

The restaurant was generally reported as clean, though a few reviews mentioned issues with cleanliness in specific areas.

Order Accuracy

There were multiple complaints about incorrect orders and missing items, indicating a need for improvement in order accuracy.
  • RW
    Roy Washington
    Jan 3, 2026
    5.0
    Service was great and the food was awesome.
  • TW
    Toni White
    Dec 29, 2025
    5.0
    Fast, Fresh and hot food. Just the way I like it ☺️
  • LB
    Ladybug “Brit Brit” Britney
    Dec 4, 2025
    4.0
    Good burgers, wonderful staff
  • SW
    Sunshine “Sunshine” Ware
    Nov 18, 2025
    2.0
    Upon dining in for dinner tonight, I overheard a male manager harshly reprimanding an employee. She repeatedly asked him to leave her alone, yet he continued. The situation made me feel afraid and embarrassed for her. While the food was great as always, the environment was very unsettling due to that interaction.
  • MH
    Mustafa Hajjeh
    Nov 16, 2025
    5.0
    The food is always fresh, hot, and full of flavor. The burgers taste like they’re made to order every single time, and the fries are unbeatable — crispy, generous portions, and perfectly seasoned. The staff were friendly, fast, and made sure everything was right. The place was clean, the service was quick, and the quality is worth every penny. If you want a real burger that actually tastes homemade, Five Guys is the spot. Highly recommended!

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.