Five Guys

4.3
1246 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 2100 Union Ave in Memphis is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
2100 Union Ave, Memphis, TN
38104, United States

Hours

Reviews

4.3
1,246 reviews
5 stars
746
4 stars
277
3 stars
102
2 stars
46
1 star
75

What are people saying?

AI-generated from recent customer reviews

Food Quality

While many customers praised the burgers and fries, there were several complaints about inconsistent food quality, including overcooked items and incorrect orders.

Service Experience

Customer service received mixed reviews; some praised the friendly and efficient staff, while others reported poor service and issues with order accuracy.

Pricing Concerns

Several customers noted that the prices are high and that there are no combo meals, leading to dissatisfaction regarding value for money.

Cleanliness

The cleanliness of the restaurant was generally appreciated, although some reviews mentioned specific areas needing attention.

Speed of Service

Many customers enjoyed the quick service, but there were instances of long wait times, particularly during busy periods.
  • SW
    Sunshine “Sunshine” Ware
    6 days ago
    2.0
    Upon dining in for dinner tonight, I overheard a male manager harshly reprimanding an employee. She repeatedly asked him to leave her alone, yet he continued. The situation made me feel afraid and embarrassed for her. While the food was great as always, the environment was very unsettling due to that interaction.
  • MH
    Mustafa Hajjeh
    Nov 16, 2025
    5.0
    The food is always fresh, hot, and full of flavor. The burgers taste like they’re made to order every single time, and the fries are unbeatable — crispy, generous portions, and perfectly seasoned. The staff were friendly, fast, and made sure everything was right. The place was clean, the service was quick, and the quality is worth every penny. If you want a real burger that actually tastes homemade, Five Guys is the spot. Highly recommended!
  • SS
    Smiley Joe Show
    Nov 6, 2025
    5.0
    Staff is always friendly, I only order the fries from here, I love them, burgers are 🔥🔥🔥🔥 also
  • LB
    Lorna Bruce
    Nov 4, 2025
    5.0
    Best place for me to get a hamburger lettuce wrap w/cajun fries😋
  • CQ
    Cicero Queenie
    Oct 20, 2025
    1.0
    Burger was so damn greasy and soggy and sloppy I was grossed out my first time ever and if I never eat here again it'll be to soon

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.