Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 2100 Union Ave in Memphis is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
While many customers praised the burgers and fries, there were several complaints about inconsistent food quality, including overcooked items and incorrect orders.
Service Experience
Customer service received mixed reviews; some praised the friendly and efficient staff, while others reported poor service and issues with order accuracy.
Pricing Concerns
Several customers noted that the prices are high and that there are no combo meals, leading to dissatisfaction regarding value for money.
Cleanliness
The cleanliness of the restaurant was generally appreciated, although some reviews mentioned specific areas needing attention.
Speed of Service
Many customers enjoyed the quick service, but there were instances of long wait times, particularly during busy periods.
SW
Sunshine “Sunshine” Ware
6 days ago
2.0
Upon dining in for dinner tonight, I overheard a male manager harshly reprimanding an employee. She repeatedly asked him to leave her alone, yet he continued. The situation made me feel afraid and embarrassed for her. While the food was great as always, the environment was very unsettling due to that interaction.
MH
Mustafa Hajjeh
Nov 16, 2025
5.0
The food is always fresh, hot, and full of flavor. The burgers taste like they’re made to order every single time, and the fries are unbeatable — crispy, generous portions, and perfectly seasoned. The staff were friendly, fast, and made sure everything was right. The place was clean, the service was quick, and the quality is worth every penny.
If you want a real burger that actually tastes homemade, Five Guys is the spot. Highly recommended!
SS
Smiley Joe Show
Nov 6, 2025
5.0
Staff is always friendly, I only order the fries from here, I love them, burgers are 🔥🔥🔥🔥 also
LB
Lorna Bruce
Nov 4, 2025
5.0
Best place for me to get a hamburger lettuce wrap w/cajun fries😋
CQ
Cicero Queenie
Oct 20, 2025
1.0
Burger was so damn greasy and soggy and sloppy I was grossed out my first time ever and if I never eat here again it'll be to soon
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does the Five Guys location at 2100 Union Ave accept reservations?
No, this Five Guys location does not accept reservations.
What are the operating hours for dining in at Five Guys on Union Ave?
The Five Guys at 2100 Union Ave is open daily from 10:00 AM to 10:00 PM for dine-in service.
Is delivery available from this Five Guys location, and during what hours?
Yes, delivery is available daily from 10:00 AM to 9:30 PM through their online ordering platform.
Can I customize my burger or milkshake order at this Five Guys?
Yes, you can customize your burger from over 250,000 combinations and enjoy more than 1,000 milkshake combinations.
What payment options does Five Guys at 2100 Union Ave accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does Five Guys offer any gluten-free menu options?
Buns, hot dogs, certain sauces and condiments contain gluten. However, sandwiches like burgers and veggie options can be ordered without buns using a wrap or bowl. Cross-contamination risk exists, so please check their detailed allergen information.
Are there nearby restaurants close to Five Guys where I can explore other dining options?
Yes, nearby restaurants include Burger King, Applebee's Grill + Bar, Tropical Smoothie Cafe, Little Caesars Pizza, and Crab Island seafood restaurant.
What entertainment venues are close to Five Guys on Union Ave for an after-meal activity?
Nearby entertainment venues include Our Own Voice Theatre Troupe, New Moon Theatre Company, Emerald Theatre Co, TheatreWorks at the Square, The Circuit Playhouse, True Believers Productions, and The Memphian Theatre.
Is there convenient parking or transit options near Five Guys at 2100 Union Ave?
Overton Square Parking Garage is nearby for parking convenience, facilitating easy access to the restaurant.
Does Five Guys at Union Ave offer in-store pickup for orders?
Yes, in-store pickup is available as one of the service options for customers at this location.