Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Memphis, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Feedback indicates a significant inconsistency in customer service, with many reviews highlighting rude or inattentive staff, particularly from management.
Product Quality
Customers frequently reported issues with the freshness and quality of donuts and coffee, with many describing items as stale or poorly made.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty counters and poor maintenance of the establishment.
Order Accuracy
Numerous customers experienced problems with incorrect orders and substitutions, leading to frustration and dissatisfaction.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and noted positive experiences with certain food items.
DD
David Driscoll
Jan 22, 2026
1.0
Some of the nicest workers in the world!.. except for one man, I was surprised to find out was actually the store manager. This man was not only unnecessarily rude, combative and argumentative, he also told me 2 days in a row that they were out of the donuts I wanted. Just wanting to confirm for myself, I come to find under the counter, plenty in stock of the ones I wanted!
Instead of apologizing, he gets rider and nastier all the way up to the moment I left. Harsh, the store manager, is one of the single worst customer service interactions I've ever had in my life.
I'm so sorry for those of you that have to work for him. I can only imagine how poorly he treats you. Sending y'all positive vibes ✊
AA
Aum Amin
Nov 30, 2025
1.0
Worst Dunkin.They don’t serve fresh donuts.I would rather have gas station coffee instead of the coffee they serve.Not worth visiting this store.
LR
Latha Reddy
Nov 5, 2025
1.0
Worst donut quality it’s dried and feels like it’s from 2 days
AR
Alex Romero
Oct 8, 2025
5.0
Great experience good location. 👍
KM
Kinzington McElvain
Oct 7, 2025
1.0
This Dunkin’ is terrible. The service was slow, unfriendly, and completely disorganized. The staff acted like they couldn’t care less about the customers waiting. It took forever to get my order, and when it finally came, it was wrong.
The drinks were just as bad. The coffee tasted horrible, and the iced latte wasn't even filled all the way. For what we paid, the quality was embarrassing.
If you want good coffee and decent service, go somewhere else. This location clearly doesn’t care about its customers or its product.
What are the operating hours of Dunkin' at 1674 Whitten Rd, Memphis?
Dunkin' is open daily from 4:30 AM to 8:00 PM.
What types of meals can I get at Dunkin' Memphis on Whitten Rd?
Dunkin' serves breakfast, lunch, and brunch.
Does Dunkin' offer delivery and curbside pickup services?
Yes, Dunkin' offers delivery and curbside pickup services.
Are there any special holiday drinks currently available at this Dunkin' location?
Yes, enjoy the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher on the holiday menu.
How can I order ahead from Dunkin' for a quick pickup?
You can order ahead using the Dunkin' mobile app available on both Apple and Android devices.
Does this Dunkin' location have a drive-thru?
Yes, the Memphis Dunkin' at 1674 Whitten Rd has a drive-thru for convenient service.
What kind of specialty items does Dunkin' Memphis offer?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
If I'm visiting Candlewood Suites Memphis East, how can I get to Dunkin'?
Dunkin' is nearby Candlewood Suites Memphis East, making it a convenient stop for coffee or breakfast before or after your stay.
Are there dining options near Dunkin' for a meal after coffee?
Yes, nearby you can find Subway and Supreme Hot Wings, both offering a variety of dining options to complement your visit to Dunkin'.
Can I find other convenient services near Dunkin' Memphis on Whitten Rd?
Yes, services such as Style Nails salon, BP gas station, and Boost Mobile are close by, making it easy to combine errands with your Dunkin' visit.
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