Dunkin'

3.8
768 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Memphis, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1674 Whitten Rd, Memphis, TN
38134, United States

Hours

Reviews

3.8
768 reviews
5 stars
355
4 stars
149
3 stars
108
2 stars
50
1 star
106

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including slow response times, unfriendly staff, and incorrect orders.

Product Consistency

There were numerous complaints about inconsistent quality of food and drinks, with some items being stale or poorly prepared.

Cleanliness

Several reviews highlighted unsanitary conditions, including dirty counters and unclean equipment.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and noted good experiences with certain food items.

Drive-Thru Issues

Many customers expressed frustration with long wait times and disorganization in the drive-thru service.
  • LR
    Latha Reddy
    Nov 5, 2025
    1.0
    Worst donut quality it’s dried and feels like it’s from 2 days
  • AR
    Alex Romero
    Oct 8, 2025
    5.0
    Great experience good location. 👍
  • KM
    Kinzington McElvain
    Oct 7, 2025
    1.0
    This Dunkin’ is terrible. The service was slow, unfriendly, and completely disorganized. The staff acted like they couldn’t care less about the customers waiting. It took forever to get my order, and when it finally came, it was wrong. The drinks were just as bad. The coffee tasted horrible, and the iced latte wasn't even filled all the way. For what we paid, the quality was embarrassing. If you want good coffee and decent service, go somewhere else. This location clearly doesn’t care about its customers or its product.
  • SP
    Stephany Perez-Espinoza
    Sep 21, 2025
    5.0
    Whoever is working at this location on Saturday n Sunday 👏🏼👏🏼👏🏼 coffee, hash browns and sandwich were perfect both days
  • AB
    Anthony Beasley
    Jul 21, 2025
    5.0
    I have never eaten there before, but I was surprised at how good the crescent was. It was very flavorful. I love mine with jelly, but I really didn't need it.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 1674 Whitten Rd, Memphis?

Dunkin' is open daily from 4:30 AM to 8:00 PM.

What types of meals can I get at Dunkin' Memphis on Whitten Rd?

Dunkin' serves breakfast, lunch, and brunch.