Brand Certified
Chipotle Mexican Grill
3.5(1562 reviews)
Certified by Chipotle Mexican Grill • Feb 22, 2026
Business Details
5865 Poplar Ave, Memphis, TN
38119, United States
Certified by Chipotle Mexican Grill • Feb 22, 2026
(901) 416-1944
Certified by Chipotle Mexican Grill • Feb 22, 2026
https://locations.chipotle.com/tn/memphis/5865-poplar-ave?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=1587
Certified by Chipotle Mexican Grill • Feb 22, 2026
About
Certified by Chipotle Mexican Grill • Feb 22, 2026
Mexican Restaurant
Chipotle Ridgeway Trace is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Feb 22, 2026
Hours
Certified by Chipotle Mexican Grill • Feb 22, 2026
Reviews
3.5
1,562 reviews
5 stars
639
4 stars
325
3 stars
135
2 stars
98
1 star
365
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, including rude attitudes from staff and lack of acknowledgment upon entering.
Food Quality
While some customers enjoyed the food, many expressed dissatisfaction with portion sizes and freshness, often receiving bowls that were skimpy or poorly prepared.
Cleanliness
Numerous reviews highlighted issues with cleanliness, including dirty dining areas and unsanitary conditions.
Availability of Ingredients
Customers frequently noted that the restaurant was out of key ingredients, especially during busy hours, leading to frustration.
- ARArdinay Roberson2 days ago5.0It was first time at Chipotle, and they explained everything promptly and was very kind. Gave amazing portions, food was fresh and delicious. 10/10
- BZBobby ZippFeb 15, 20263.0I walked in at 7:50 on a Sunday, and they were out of beans and steak, and the drink machine was out of order. Seems pretty disorganized. But what I was able to order seemed good and up to standard - if a little cold…
- AHAndrea HoodFeb 14, 20265.0I love this place.... expensive
- JBJacob BarnettFeb 9, 20265.0Food was great! Alicia and her team were amazing and super accommodating to our family! What a great experience.
- JCJessica J. CottonFeb 6, 20265.0Those young ladies were so kind and accommodating. So patient with me
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill on Ridgeway Trace specialize in?
Chipotle Ridgeway Trace offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads with responsibly sourced, wholesome ingredients.
What are the opening hours of Chipotle Mexican Grill at 5865 Poplar Ave, Memphis?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Ridgeway Trace offer pickup and delivery services?
Yes, they provide both in-store pickup and delivery options.
How can I place an order online for Chipotle Ridgeway Trace?
You can order online at https://order.chipotle.com/ or use the Chipotle app available in the Apple App Store.
Are credit cards accepted at Chipotle Mexican Grill on Ridgeway Trace?
Yes, Chipotle accepts credit cards for payment.
Is Chipotle Ridgeway Trace LGBTQ friendly?
Yes, this location welcomes LGBTQ customers.
What nearby places can I visit after dining at Chipotle Ridgeway Trace?
You can visit nearby places like Yogurt Mountain for frozen yogurt, Panera Bread for coffee and baked goods, or Genghis Grill for Asian cuisine.
Are there any nearby salons close to Chipotle Ridgeway Trace?
Yes, Sports Clips Haircuts of Ridgeway and Milan Laser Hair Removal are nearby for haircuts and beauty services.
Can I find shopping options near Chipotle Mexican Grill on Ridgeway Trace?
Yes, stores such as J.Crew Factory, Bath & Body Works, and Carter's are nearby for clothing and beauty products.
How can nearby places help me plan my visit to Chipotle Ridgeway Trace?
You can combine your meal at Chipotle with visits to nearby attractions like Four Points by Sheraton Memphis East for accommodation or Visionworks for eyewear, making your trip convenient and enjoyable.
Brand Certified Facts from Chipotle Mexican Grill
Chipotle Mexican Grill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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