Business Details
About
Mexican Restaurant
Chipotle Ridgeway Trace is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.5
1,554 reviews
5 stars
630
4 stars
325
3 stars
134
2 stars
98
1 star
367
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff displaying rude attitudes and a lack of professionalism.
Food Quality
While some customers praised the food for being fresh and flavorful, many reported issues with portion sizes and missing ingredients.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty dining areas and unkempt food stations.
Operational Issues
Customers frequently noted that the location often ran out of key ingredients and had inconsistent hours, leading to frustration.
- LALisa Archer6 days ago5.0Living in colorado where the OG chipotle was a weekly lunch stop, I can say this one meets all the standards you'd expect. Fresh food that's good!
- NDNick DyalDec 31, 20251.0Every Chipotle deserves a 1 star review until Chipotle employees quit telling me they cant make a quesadilla unless I order it online.
- EMEric MeredithDec 31, 20253.0Okay, best option at 11 pm.
- BWBrittany WilkinsDec 18, 20252.0I very much dislike this location. The workers have attitudes and they don't fill your bowl up enough. I will be driving those extra miles to a different location!
- SRsharon rNov 30, 20251.0I’m very disappointed with my order. I just received my burrito bowl and it was almost empty. The bowl looked like it was half-made. For the price I paid, this is unacceptable. It genuinely feels like they are selling “empty bowls” to customers. I’m not satisfied with this location and I won’t be ordering from this location again. I also can’t recommend it to others based on this experience!!
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill on Ridgeway Trace specialize in?
Chipotle Ridgeway Trace offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads with responsibly sourced, wholesome ingredients.
What are the opening hours of Chipotle Mexican Grill at 5865 Poplar Ave, Memphis?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Ridgeway Trace offer pickup and delivery services?
Yes, they provide both in-store pickup and delivery options.
How can I place an order online for Chipotle Ridgeway Trace?
You can order online at https://order.chipotle.com/ or use the Chipotle app available in the Apple App Store.
Are credit cards accepted at Chipotle Mexican Grill on Ridgeway Trace?
Yes, Chipotle accepts credit cards for payment.
Is Chipotle Ridgeway Trace LGBTQ friendly?
Yes, this location welcomes LGBTQ customers.
What nearby places can I visit after dining at Chipotle Ridgeway Trace?
You can visit nearby places like Yogurt Mountain for frozen yogurt, Panera Bread for coffee and baked goods, or Genghis Grill for Asian cuisine.
Are there any nearby salons close to Chipotle Ridgeway Trace?
Yes, Sports Clips Haircuts of Ridgeway and Milan Laser Hair Removal are nearby for haircuts and beauty services.
Can I find shopping options near Chipotle Mexican Grill on Ridgeway Trace?
Yes, stores such as J.Crew Factory, Bath & Body Works, and Carter's are nearby for clothing and beauty products.
How can nearby places help me plan my visit to Chipotle Ridgeway Trace?
You can combine your meal at Chipotle with visits to nearby attractions like Four Points by Sheraton Memphis East for accommodation or Visionworks for eyewear, making your trip convenient and enjoyable.