Does Chipotle Mexican Grill offer pickup and delivery services?

Yes, Chipotle Memphis Midtown offers both in-store pickup and delivery services.

How can I place an online order for Chipotle Memphis Midtown?

You can place an online order through their website at https://order.chipotle.com/ or use their Apple app via https://chipotle.app.link/Carne-Apple.

What type of food does Chipotle Mexican Grill serve?

They serve customizable Mexican fast-casual food including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

Can I earn rewards or get exclusive offers at this Chipotle location?

Yes, by signing up for Chipotle Rewards you can get exclusive offers and earn free food.

Is Chipotle Memphis Midtown friendly to the LGBTQ community?

Yes, this location welcomes LGBTQ customers.

What are some nearby restaurants customers can visit before or after dining at Chipotle Memphis Midtown?

Nearby restaurants include Pardon My Cheesesteak, Pyro's Fire Fresh Pizza, IHOP, International House of Pancakes, McDonald's, and Smoothie King, offering a variety of dining options.

Are there any nearby banks close to Chipotle Memphis Midtown for customers needing financial services?

Yes, nearby banks include Richard Collins, Renasant Bank, and Regions Bank, which provide banking and mortgage services.

What other local services are near Chipotle Memphis Midtown that customers might find useful?

Nearby services include Valvoline Instant Oil Change for car maintenance, Nunnery's Exclusive Cleaners and Crazy Cleanerz for laundry, and Western Union for money transfer services.

Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

Brand Certified

Chipotle Mexican Grill

3.2

(1000 reviews)

Get Directions Order Call Website

Business Details

2046 Union Ave, Memphis, TN

38104, United States

(901) 729-2640

https://locations.chipotle.com/tn/memphis/2046-union-ave?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=3058

About

Mexican Restaurant

Chipotle Memphis Midtown is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

TakeoutAvailable

Location

Chipotle Mexican Grill

2046 Union Ave, Memphis, TN

38104, United States

Get Directions

Hours

Monday10:45 AM - 11:00 PM

Tuesday10:45 AM - 11:00 PM

Wednesday10:45 AM - 11:00 PM

Thursday10:45 AM - 11:00 PM

Friday10:45 AM - 11:00 PM

Saturday10:45 AM - 11:00 PM

Sunday10:45 AM - 11:00 PM

Reviews

3.2

1,000 reviews

5 stars

360

4 stars

156

3 stars

2 stars

1 star

309

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently poor customer service, with staff being rude, unprofessional, and dismissive towards customers.

Cleanliness

Many customers reported unsanitary conditions, including dirty dining areas and food preparation spaces.

Food Quality

Several reviews mentioned issues with food quality, including stale items, incorrect orders, and lack of fresh ingredients.

Management Issues

Frequent complaints about management's behavior and decision-making, including refusing service and poor handling of customer complaints.

Order Accuracy

Customers experienced repeated issues with incorrect orders, missing items, and inadequate food portions.

TT
Taylor
3 days ago
1.0
Probably the most unpleasant experience with Chipotle service ever. The staff appeared to be cleaning up and ready to go far before closing time. Claiming they were out of many food items and only accepting online orders. On top of this, the staff that was working on the online orders were rude and disrespectful. Ignoring customers, responding with unsolicited attitude, making faces, and blatantly exclaiming how ready she was to go home. I was honestly shocked at this. I know customer service in general has gone down over the years, but this was upsetting. Hoping a change will be made...
HJ
Hunter Johnson
6 days ago
1.0
I’ve ordered online from here 4 times and they’ve messed it up 2 of those times. Please hire someone that can read
JM
Jaleya Mosley
Feb 13, 2026
5.0
Shoutout to the lady working mobile orders! Customer service is so important! I ordered through the app and my quesadilla was not made well BUT when I returned to get it corrected the nice lady working the to go station remade it with no trouble or attitude and I really appreciate it. The first one was falling apart and not crispy, but this one is perfect!
TZ
Tonya Zuniga
Feb 12, 2026
2.0
Rice was undercooked and no salt on food or at condiment table employee was nice but tortillas were hard beans were dry out of kids meal plates
CC
candis crawford
Feb 5, 2026
1.0
So every time I go to this place!! they out of brown rice, black beans, veggies and even some protein meat it never fails… I have went at all different times of evening and late evening… then they only give certain customers half a spoon of meat and others servers give two scoops of meat….and I know because I’m right there when they say what they ordering…I only pay attention because I’m always getting half of portion out of my protein and it’s an issue…I’m spending money like everyone else… then hardly get the portion that comes with it…I ask the young man that gave me not even what I’m supposed to get why the other server given them two scoops…he said he don’t know then he ask her she said she always do two this is on more than numbers of times..I always ask why do some people get two spoons and I hardly get the whole spoon they never know why… So the customers all need to be treated equally when serving food… and I like chipotle but the food servers are not doing a good job!!!that’s goes for even setting food up they waste it on counter top put it back in the food containers…. That’s not good at all…I’ll skip that food item cross contamination nope I’m good on that!!! The cooks can never keep up whether it’s day time rush or just a normal line always out of something… I should have been wrote this review numbers of times but today is the day… Please correct these issues!!!!