Business Details
About
Mexican Restaurant
Chipotle Summer Avenue is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.8
354 reviews
5 stars
194
4 stars
50
3 stars
27
2 stars
13
1 star
70
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality were mixed, with some praising friendly staff and fast service, while others reported rude behavior and unprofessionalism.
Food Quality
Food quality varied significantly; some customers enjoyed fresh and flavorful meals, while others complained about unsanitary conditions, incorrect orders, and poor ingredient quality.
Portion Sizes
Many customers expressed dissatisfaction with portion sizes, noting that bowls often contained insufficient meat and toppings, leading to a perception of being shortchanged.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in dining areas and food preparation stations, indicating a need for better maintenance.
- MWMary Ann Washington1 day ago5.0Food is Always Great!
- RMRagan MurphyDec 26, 20255.0My favorite location to go to in the city. Service is always fast and workers are very pleasant. They don't seem annoyed to be there like other locations.
- EDErik DelgadoDec 16, 20255.0Barbacoa tacos tasted authentic and salsa were all good.
- TOTamia OringeNov 28, 20253.0While checking out the cashier took the lid off of my bowl with NO gloves to see what was on the bowl, & then proceeded to try to fit the lid back on. I never seen that before, very unprofessional and unsanitary. Why not ask your coworkers who are making the food?
- JHJessica HaasNov 21, 20251.0This was my first time ordering from this Chipotle and will definitely be the last. I didn't even get to eat my lunch (burrito bowl) because both the bag and the bowl it came in were completely soaked through to the bottom. I took maybe one step and all my food fell through the bag and onto the ground. and the bowl was not sealed properly either because more than half of my burrito bowl spilled out onto the ground. so the burrito bowl is completely inedible. I reported this issue as well and was told my feedback would be delivered to the estate to help improve future service. Like, really?! I at least thought I’d be refunded or even just credited for the bowl! But again, I was informed that this wasn't possible. Needless to say, I am very upset and disappointed with the outcome after I took the time to report what happened. Needless to say, I WOULD NOT RECOMMEND this location to anyone — not even my worst enemy.
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill on Summer Avenue specialize in?
Chipotle Mexican Grill offers customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads.
Where is the Chipotle Mexican Grill located on Summer Avenue?
It is located at 4726 Summer Ave, Shelby, Memphis, TN 38122, US.
What are the operating hours for Chipotle Mexican Grill on Summer Avenue?
The restaurant is open daily from 10:45 AM to 11:00 PM.
How can I place an order online for Chipotle on Summer Avenue?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app linked in their profile.
Does Chipotle Mexican Grill Summer Avenue have a rewards program?
Yes, customers can sign up for Chipotle Rewards to get exclusive offers and earn free food.
What are Chipotle's food quality and sourcing practices?
Chipotle uses only 53 real ingredients, with a focus on responsibly sourced, classically cooked, and wholesome ingredients free from artificial colors, flavors, or preservatives, following their 'Food with Integrity' principles.
What is the best way to contact Chipotle Mexican Grill Summer Avenue by phone or email?
You can reach them by phone at +1 901-590-1839 or email at TN.4111.SummerAvenue@chipotle.com.
Which grocery stores are near Chipotle Mexican Grill on Summer Avenue for convenient shopping?
Nearby grocery stores include ALDI USA, Tienda Hispana La Estrella, and C-Town, useful for customers to shop before or after dining.
Are there coffee shops near Chipotle Mexican Grill Summer Avenue where customers can relax?
Yes, Starbucks, located nearby, offers coffee and smoothies for customers looking to enjoy a beverage before or after their meal.
What recreational options are near Chipotle Mexican Grill on Summer Avenue?
The Imperial Bowling Center nearby offers entertainment and bowling activities customers might enjoy in the same area.