This use to be some good food but today was not that day. Food was bad and customer service was awful. Never again.
AS
Angela Sumerall
Jul 19, 2025
1.0
The food here was great the first time I went. I love Charley’s cheesesteaks but I will not be eating at this location again. I went back the a second time and saw a roach crawling by the counter. But me and my fiancée was like ok maybe it’s just this one coincidence that we see a roach crawling but no I went back a third time to this place and saw another roach crawling on the counter and I informed the employee working at the register that it was a roach crawling in the counter and he went and inform the manager and he sprayed the counter. Now that is not good that I have seen a roach crawling on the counter not once but two times was enough for me. And they need to get the place inspected because I will not be back to that location anymore due to that reason. Me and my fiancé just stop at the Nashville location when we are going in and out of town now.
SB
Sharon Black
Apr 14, 2023
1.0
This was my 2nd favorite sandwich place however after working in Memphis Tennessee region it has been a difficult. The meat over cooked or over cooked and a pound of salt added. The last 3 trips food below expectations . Be sure to call goggle says they close at 8 pm however they close when they want. Call 1st don't dare order on line they are closed and you have already paid for your order.
BT
B T
Jul 2, 2019
2.0
The worst service ever and such an impolite person working there.
They served me something different than what I’ve ordered and when I complained about it, the guy working there looked me it the eyes laughing at me so rude telling me if I want a refund!!!!
Frequently Asked Questions About Charleys Cheesesteaks
What are Charleys Cheesesteaks' regular store hours?
Charleys Cheesesteaks is open Monday to Thursday from 11:00 AM to 7:00 PM, Friday and Saturday from 11:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does Charleys Cheesesteaks offer delivery service?
No, Charleys Cheesesteaks does not offer delivery; the delivery service is closed every day of the week.
Is there a drive-through option available at Charleys Cheesesteaks?
No, Charleys Cheesesteaks does not have a drive-through as it is closed for drive-through service every day.
Can I pick up my order from Charleys Cheesesteaks?
Pickup service is not available; the pickup option is closed every day during the week.
Does Charleys Cheesesteaks provide takeout services?
No, takeout services are closed every day at Charleys Cheesesteaks.
What payment options does Charleys Cheesesteaks accept?
Charleys Cheesesteaks accepts American Express, Discover, Mastercard, and Visa credit cards.
Where is Charleys Cheesesteaks located?
Charleys Cheesesteaks is located at 4465 Poplar Avenue, FC-5, Memphis, TN 38117, inside Oak Court Mall.
What popular stores are near Charleys Cheesesteaks in Oak Court Mall?
Nearby stores include GNC for vitamins and supplements, Charlotte Russe for women's clothing, and Aeropostale for fashion and men's clothing.
Are there any coffee shops near Charleys Cheesesteaks where I can grab a drink?
Yes, Starbucks is located near Charleys Cheesesteaks in Oak Court Mall, offering coffee and refreshments.
What other dining options are available near Charleys Cheesesteaks?
Nearby dining options include China Master (a Chinese restaurant), Taste a Piece of Peace, Exquisite Taste Jr, and Sbarro, a pizza restaurant.